NYBox

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Reviews

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3.7
Reviews 82
5 Stars
73%
4 Stars
11%
3 Stars
4%
2 Stars
1%
1 Star
11%

New Jersey
1 review
7 helpful votes
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I recommend their service to anyone
January 10, 2017

I use their service couple times and I am happy with their service and their customer service regarding to tracking the packages :)

Date of experience: January 10, 2017
AE
1 review
5 helpful votes
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Very bad service!
January 9, 2017

I had two shipment one, used repacking options paid a huge total amount to ship them. One package arrives the second doesn't! I check my shipment history in NYbox site, it shows me that both were delivered! I contact them they tell me ''Sorry, we were not able to ship one of them, if you want it you have to pay 45$'' I mean I have to pay again for a separate shipping when I paid taxes and shipment amount for two in the first time! Why is it showing delivered for both packages! Why didn't anyone inform me that they cant deliver the second one and waited for me to contact them!?!?! Why was I charged for repacking if they wouldn't repack the packages! Why is the courier option available to me if they cant ship all my shipments?! Why is customer support so careless when they reply to my emails! If you are not from the US just be careful with them, they could screw up and then you are helpless because they just want you to pay pay pay! I am disappointed with their service its my first and last time to deal with them for sure.

Date of experience: January 9, 2017
Yemen
1 review
5 helpful votes
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The best Forword mail website
December 21, 2016

This is one of the most professional forward mail website i am enjoying shipping with there services and the support team respond quickly.

Thanks for your Live Support ( Diana)

Date of experience: December 21, 2016
Iraq
1 review
0 helpful votes
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Money landering
December 12, 2016

Beware scammers. They are dangerous
I am one of those several unlucky members of them who got robbed by them. They opened my package without my permission & stole my very expensive laptop.And when me & some other people tried to complain on their Facebook page here:- http://www.facebook.com/nybox, they deleted all the complaint posts & banned the members from posting on their Facebook page.

Date of experience: December 12, 2016
Iraq
8 reviews
13 helpful votes
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Like it
December 11, 2016

Usually i ship with myus, this is the first time i ship with nybox, i like it, package takes 7 days, no damages no lost. I have store so i need to buy some items from amazon, i will try it again. Maybe i will make a video in my channel in youtube about this shopping.
*******
Amazon
Supplements
Shipped Dec 12,2016
*******
Amazon
Clothes

Date of experience: December 11, 2016
Bangladesh
1 review
2 helpful votes
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Reliable and Friendly
December 7, 2016

I use their service several time and I am happy with their service.

Date of experience: December 7, 2016
Brazil
1 review
3 helpful votes
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The best experience of my life!
November 30, 2016

I've used other services like NYBOX and I can assure you that is no one better than NYBOX. When you need any kind of support they will be right there for you. If the support assistant were Diana, you will be in great hands. She is very patient and everything you need she will help you with it. Of course I will do business again with NYBOX.

Date of experience: November 28, 2016
Italy
1 review
5 helpful votes
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Best package forwarding service out there
November 24, 2016

I used many times nybox services to redirect my package to Italy and i was always really happy with them. They have an awesome live support Too

Date of experience: November 23, 2016
Yemen
1 review
2 helpful votes
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Perfect deal
November 18, 2016

This company add features every moment to help customer pleasure.

Date of experience: November 18, 2016
Italy
1 review
4 helpful votes
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Great and fast service
November 13, 2016

Live support is pretty awesome like all the rest of the services

Date of experience: November 10, 2016
New York
1 review
6 helpful votes
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Easy and professional experience
October 6, 2016

Using Nybox was the best thing i ever did. The staff is kind andvery helpful. I constantly recommend them to all my friends and will continue to use this company going forward

Date of experience: October 6, 2016
New York
1 review
7 helpful votes
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Rivals All Shipping companies
October 4, 2016

NYBOX is Great shipping company because they take better care of packages that require careful packaging. They protect the packages inside and out to make sure my packages make it safely. They do Repacks, Great customer service. Saved lots of money using their services. I've seen more mistakes on UPS, and Amazon, and I Like Amazon but they can be a bit expensive. I trust NYBOX with my packages and UPS to deliver an NYBOX worked on Package.

Date of experience: October 4, 2016
New York
1 review
7 helpful votes
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I found NY Box easy to navigate and was impressed by their reliable service. There were never any breakdowns in communication and everything went smoothly. When a problem did arise, they rectified it immediately. All representatives of NY Box are professional and helpful. I highly recommend this company.

Date of experience: October 2, 2016
New York
1 review
6 helpful votes
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Excellent Shipping Service
October 2, 2016

NY Box is an excellent shipping service to Qatar. The prices are reasonable and service is timely. I received all my packages without delay. I would highly recommend them for international shipping to Qatar. The customer service was helpful.

Date of experience: October 2, 2016
KELVIN B.
New York
1 review
8 helpful votes
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Supplied me with a Ny address so i could receive mail, packages and purchased items. Very easy to view my virtual mailbox contents online. Also extremely convenient and quick way to recieve my items whenever and wherever I want. Love the personal shopping Assistant option!!!

Date of experience: October 1, 2016
Georgia
1 review
7 helpful votes
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Rescued abroad!
September 30, 2016

I spend a great deal of time abroad for business, mostly in long-term situations, so I have used NYBox for quite awhile. They have consistently delivered on their promises: efficient, cost-effective, secure. I would highly recommend them to anyone needing a quality service while overseas.

Date of experience: September 29, 2016
New Jersey
1 review
7 helpful votes
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I was constantly switching from one delivery service to another because of all types of problems that other company's created for me. NYbox is the best one I have ever used and I don't plan on switching anytime soon. Everything is done promptly and I have yet to encounter any problems with anything. No complaints about this. Everyone should use it!

-Alban Hysa

Date of experience: September 29, 2016
New York
1 review
7 helpful votes
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Great following instructions.
September 27, 2016

Nybox worker are great at following instructions when you request a repacked. Customer service are nice and always mange to get your problem solved. Great job NYBOX! - Jenny C.

Date of experience: September 27, 2016
New York
1 review
8 helpful votes
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Great
September 27, 2016

Very good service and delivery timing, i would really recommend this to everyone. Very good company.

Date of experience: September 26, 2016
New York
1 review
7 helpful votes
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5-Star Service from NYBox Every Time
September 22, 2016

Great service, packing and shipping-- they pay careful attention to detail and are prompt with tracking information. Highly recommend for international shipping!

Date of experience: September 22, 2016

From the business

Business History

  • +1 212 231 8700
  • Wallington, New Jersey
  • Founded in 2008