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Reviews

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3.8
Reviews 29
5 Stars
72%
4 Stars
21%
3 Stars
0%
2 Stars
0%
1 Star
7%

GB
1 review
0 helpful votes
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Satisfied With Their Dedicated Advice
July 28, 2021

Waiting is the thing I hate the most and yet I had to wait for bedding set for 7 days. I email and complained to them. Very attentive reply and notice due to shipping problems problem so it took a long time. I am satisfied with their dedicated advice

Date of experience: July 27, 2021
RU
1 review
0 helpful votes
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My Girlfriend Like It!
July 28, 2021

I was hoping to get it delivered on time because it's a birthday present. I give it to my girlfriend. But it came too late, I was very disappointed, I tried to wait a few more days and it was nice that the Round carpet arrived the right color and more beautiful than I imagined.

Date of experience: July 27, 2021
Canada
1 review
0 helpful votes
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Ship Not Good But Round Carpet Is Nice
July 28, 2021

I ordered a round carpet but 10 days still haven't received it, I texted them to ask and they answered very thoroughly. And about 2 days later I received the goods, due to a little mistake in my application by the courier.

Date of experience: July 27, 2021
New Jersey
1 review
0 helpful votes
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Shipping more than 5 days still haven't received the goods, too long for a carpet when I can buy it at the store, but when I received it. I found that the wait was fine. The color was brighter than in the picture and was a very nice print. Recommended

Date of experience: July 27, 2021

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Texas
1 review
0 helpful votes
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They are kind
July 28, 2021

I ordered the wrong size small for my living room, I am not satisfied with the material, it is different from the one I ordered. I sent an email to request a refund and they informed me that they would check it again and instruct me how to refund the product that is not as ordered. And I finally got a refund. They are so good

Date of experience: July 27, 2021
Viet Nam
1 review
0 helpful votes
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They very kindly agreed to refund me.
July 28, 2021

The rug I put on is a lot smaller than my kitchen. Disappointingly I made a complaint and asked for a refund. They very kindly agreed to refund me.

Date of experience: July 27, 2021
New Jersey
1 review
0 helpful votes
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PERFECT COLOR, TEXTURE
July 23, 2021

Second time buying carpet from the web, it's still perfect. Color, texture, softness. Shipping delivery as expected. For independence day get extra discount code but my room is only big enough for 1 rug so

Date of experience: July 23, 2021
New Jersey
1 review
0 helpful votes
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Amazing Ruggggg
July 23, 2021

The rug is beautifully designed and the material is soft. It's perfect for my room. I was so excited to decorate my room. And get amazing results. Independence Day also get a 20% discount code for next purchase. Great

Date of experience: July 23, 2021
New Jersey
1 review
1 helpful vote
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Very excellent GREAT and fast customer
July 23, 2021

I love this round carpet! Something went wrong with my first order and it got lost. I received a replacement product shipped shortly after that! Round carpet quality is still very excellent GREAT and fast customer service! I will buy again with this independent day coupon

Date of experience: July 23, 2021
California
1 review
0 helpful votes
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Very timely customer service
July 23, 2021

Ordered two round carpets, the first one I received was excellent quality and arrived quickly! Unfortunately, I have not received the second one yet, but the seller has responded very fast, as the weight of the two rugs was so large that they had to split it into two packages and the second order was lost. The seller contacted me shortly after, they processed it quickly and proceeded to produce the round carpet for me. I can't wait to receive that round carpet. Hope the quality is as great as what I got.

Date of experience: July 23, 2021
GB
1 review
0 helpful votes
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Exactly Like The Picture Described
July 22, 2021

The Rug is exactly like the picture described but wrinkled a lot. I sent an email. They responded very quickly. They explain during shipping, folds in packing caused the carpet to wrinkle. They directed show me how to flatten it. They are attentive and kind.

Date of experience: July 22, 2021
New Jersey
1 review
0 helpful votes
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They are very kind!
July 22, 2021

The Round carpet is wrong size and skewed, I sent an email and they ask me photo request. It took quite a while at first. But they solved carefully for me to understand. Why do they need photos and then I get a refund. They are very kind.

Date of experience: July 21, 2021
Viet Nam
1 review
0 helpful votes
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Nice Bedding Set
July 22, 2021

I ordered a large size for the bedding set but received one the bedding size is small and it doesn't fit my bed size, I sent a complaint email and was guided by them to do it stars to be refunded. They were very good.

Date of experience: July 21, 2021
California
1 review
0 helpful votes
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Good service
July 21, 2021

I was very angry when I received the puzzle without enough pieces. And immediately claimed to the seller about this omission. However, I found the puzzle piece right under my desk the next day. The seller's service is amazing. They responded to me immediately and generously gave me a coupon for the next time. I will definitely come back to buy from website

Date of experience: July 21, 2021
New Jersey
1 review
0 helpful votes
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Nice Design Rug For Family
July 21, 2021

The rug was not what I had imagined, but my wife absolutely LOVED it. The fabric is softer than I expected (it's amazing) and the color of the rug is a bit darker than what I was looking for, but it's still perfect for my living room. The only reason I'm giving it 4 stars is because it's not really what I imagined it to be. But we still like this rug

Date of experience: July 21, 2021
New Jersey
1 review
0 helpful votes
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Perfect Customer Service
July 21, 2021

I ordered a round carpet but received a wrong design round carpet. After responding to the seller, I received quick responses however the refund process was a bit complicated. I have to take a photo of my product and send it off. This process took some time but in the end, I was very satisfied with the customer service and would not hesitate to buy again from this seller and thank you for the coupon for the 4th of July

Date of experience: July 21, 2021
California
1 review
0 helpful votes
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NICE ROUND CARPET
July 21, 2021

The round carpet looks amazing in the photo. I really like the design of the rug. But unfortunately, because it didn't really match my room in terms of color. The product is exactly as described but not suitable for this room. Lucky to receive a coupon for the 4th of July. I will order another round carpet for my room.

Date of experience: July 21, 2021
New Jersey
1 review
0 helpful votes
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BEST CUSTOMER SERVICE
July 14, 2021

It's great to receive a discount code for this product review. I feel very secure when shopping here. I'm glad the seller contacted me to confirm the status of my order and informed me that they are always available to answer all of my questions. Rug Arrive a day early. The rug is very soft and the design is so cute, that it fits my son's room. The rug doesn't seem to slide on my wooden floor as other rugs do. It's not too thick but just right for what we needed

Date of experience: July 14, 2021
California
1 review
0 helpful votes
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GREAT ROUND CARPET FOR MY ROOM
July 14, 2021

The round carpet seems very soft but not too thick. But I like this. The LOTR ring around the edges of the rug is a bit blurry up close, but from a distance, it looks great! It makes my room look better. I will save some money on my next purchase with the Independence day coupon.

Date of experience: July 14, 2021
New Jersey
1 review
0 helpful votes
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GREAT DESIGN RUG
July 14, 2021

The rug is great. Seems to be suitable for our room. I'm on a business trip, so I can't get home to see the rug with my own eyes. But from the picture my wife took for me, it seems to look great. My wife also loves the rug. It's great to receive a coupon from the website on this Independence day

Date of experience: July 14, 2021