Ntherm

I feel like the ntherm agent was very helpful i would do business again anytime they have great customer service skills answered all my questions and Help me to understand my bill.

THE LADY THAT CALLED ME ME WAS A BLESSING SHE EXPLAINED EVERYTHING SO WELL. ANY TIME I HAVE A PROBLEM I GIVE THEM CALL AND ITS FIXED THANK YOU NTHERM THERE IS A LOT OF SUPPLIERS OUT HERE YOUR COMPANY IS THE BEST I HAVE HAD YET.

If I could given a -******* I would! I DO NOT RECOMMEND THIS COMPANY at all! THEY ARE SCAMMERS! They will give you a low rate then in a couple months they will triple your rate and that's how they get all their money back! I manage a building, a dentist office in the lower (Running 5 days a week) and another company upper ( running 2 half days a week) We have 2 bills: Dentist office $642.00 and Upper $816.49. That is insane! I called to argue this bill and they do nothing and they think their is nothing wrong with it! They need shut down!

Our experience was similar to what other reviews stated. Slightly less expensive gas/electric cost (approx. 10%) in the first month or two and then significantly higher (approx. 150%) in subsequent months. Couldn't cancel their service fast enough but only after a couple of ridiculously high gas and electric bills. The 20% rebate after one year of service would not begin to make up the difference.

A while back I filed a review of Ntherm complaining about their bait and switch tactics. I advised against doing business with them, and I shared that I had terminated the supply agreement and filed a complaint with the Ohio Public Utility Commission. Since then, I received a check from Ntherm for a large part of what I had paid them over the term of the agreement. There was no word of explanation from either Ntherm or the Utility Commission, but I assume that the refund was as a result to the complaint I filed. If you feel that Ntherm has overcharged you, I suggest that you file a complaint with your state PUCO.

Buyer beware! They make you sound like they're giving you a good rate for the first month and then after that's it's usually way higher prices than utility company charges they're a scam.

Ntherm (electric & natural gas carriers) called my wife's business (amid the present global political & economic debacle since 2020) offering "low utility rates" upon end of contract with the previous carriers.

Looking into it, everything seemed LEGIT & she decided to make the switch & lock in their "decent rate" due to rising costs on EVERYTHING.

Here's where it gets suspicious:
Countries presently in UNRELATED civil, economic & militarial unrest "go to war"...& for some reason, Ntherm decides to "double rates" due to this (some excuse about "the global economy & resources in a global conflict" b. S.)

Those countries' economies & resources have NOTHING to do with OUR economy & resources... ESPECIALLY when resouces DO NOT originate from there OR ship to that area from HERE, economically; so it should NOT "impact unrelated resources" like they claim it has.
(Economics 101, folks).

Sure... there are oligarch-type political entities HERE in league with those oligarch-type political entities over THERE... but ALL the resources Ntherm was claiming to DOUBLE the cost here do not ship from here to there NOR originate from there to HERE.
Highly Suspicious.

"But these are hard times" operator "Shannon" claims.
"Yes...& so-called business entities such as YOURS create them, so YOU will immediately terminate our BREACHED-BY-YOU contract WITHOUT any surprise penalties, either... POST HASTE" I reply.

These UNETHICAL "business practices" are becoming a rampant problem.

We paid 6 months worth of "rates" in 3 months to Ntherm..."because Putin"

Let's Go, Brandon