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N1 Wireless Reviews Summary
N1 Wireless has 54 customer reviews and ranks 20th in the Mobile Phones category. Common review topics include customer service, phone.
N! Wireless got the worst customer service you can think about. I ordered S8 Edge phone and was specific about the color I want which is gold. Opening the package it was black that was shipped. I called the phone number on their website *******290 it's a non-working number and the other one *******290 at their shipping department hangs up on me without talking to anyone. Horrible company. Worst customer service.
Pretty good service, good price for the extender. Just need proper set up for it to be able to work right
I ordered 2 phones and paid extra for expedited service (3-5 days) it has been almost 8 days that i didn't hear back from them. I called and emailed them 100 times but they didn't answered my calls and emails. Do you guys think it is scam? If yes, should i contact to my bank for claim? Thank you!
0. If i could give a negative i would. Dont give your money to these scammers. I bout the note 10 and was reauthorized the money. Then 2 weeks later i get a email saying its on back order. Lucky for me they released my funds and i just turned off my card. These guys are not legit. Please dont buy anything from thses people. Even the building they are located in doesn't exist. I googled map it. The phone number thats on the site doesn't work. If you did give them your money i suggest you make a ticket to billing and mark urgent. Good luck!
Ordered 3 ipads on their site, they emailed saying was delayed, two weeks later after emailing them about my order, they say out of stock, their website shows same product now for $60 more. I would avoid, they are ripoffs!
I ordered 2 exact phones, 2 phones arrived, 2 different carriers, one phones keyboard worked, one one came with a non-working charging cable, one came with the sim card pin and they didn't have the same Android operating systems. I sent back the one that didn't have a working on phone keyboard (which is the one that had an older Android version and would not update) i had to email them saying the return arrived days ago according to the tracking number. They sent an email saying a replacement will be sent out soon and i will be provided a tracking number... That never happened, a month later, several phone calls with no answer or call back, several emails asking for an update... NOTHING. So 50/50 shot cause i ordered 2 exact items. Between both packages i have ONE full complete and working phone. Over a month now from when they received my return with nothing to replace it
Tried to purchase an s8 active. They took the 259 dollars then moments later I received an email saying they didn't even have it. That's all I ever heard I've tried to call, email. Posted a nasty message or two on their page. Do not order from these people.
Your not worth half a star.
No customer service at all! They don't answer nor can you leave a message; it just cuts off after a few rings. I have bought three phones from them, one phone the first time and the camera died; I had no warranty. Stupidly, I bought two more Phones; a replacement for me and another for my daughter and the quality was worse. Neither phones work right and the wasted money on buying a warranty was a joke! My current phone is a real piece of garbage and they won't respond to my request for my paid warranty information. They are crooks and make my blood boil! Steer clear and save yourself from major anxiety when you need to contact them. They won't be there!
These people are a scam... Advertise and accept payment for Items they don't have and refuse to issue a refund. I had to dispute the charge with Credit card company.
No one will respond
It is a scam
Look how many bad reviews they got
If you make order by mistake I recommend to call your bank right away
Sold me a bent phone and I'm out $35 in shipping costs. Returns are a hassle and no concern for your shipping costs.
Product received, but malfunctions, I requested a refund, they request original packaging, and packing slip. Who keeps that stuff?
Wish I had read these reviews before ordering, but never again.
Wish i'd read the reviews before ordering. Have thrown out product which was broken and didn't work. Not worth the trouble of returning at my expense. Buyer beware!
Ordered Beats WIRELESS headphones and they sent me wired headphones. I contacted customer service, called and left messages for months and couldn't get them to respond. I finally received an email saying that the return period has expired, even though they didn't ship what I ordered. I sent the copies of the emails dated 1 day after receiving and did not hear back from them again. I was really disappointed because I was pleased with my prior purchase. Do not shop here!
I ordered a Galaxy S8 that was advertised as "new open box". The phone I received was obviously well used and broken. They ignored my requests for a return label so I had to file a chargeback with my credit card company. Finally, 6 weeks later, they issued a return label. Now I received an email back saying they received my return and will be charging a 15% restocking fee. So they actually have the nerve to try and charge me $45 to return a phone that was falsely advertised!
I ordered a new phone from this company 2 weeks ago. Mind you I paid extra for 2 day shipping, I got my confirmation email and at the bottom next to the order number, it states " your payment was processed successfully, please allow 24 business hours for your order to be processed and shipped. Orders placed on Friday will be shipped out the following Monday", seems pretty cut and dry right? Well, I'm still waiting for my phone. I emailed them and asked how long it would take for my order to be fulfilled and they replied back with a generic email about how they were working on my order and would send the tracking information once my phone had shipped. I haven't received the phone or the email with tracking information. I spent $432.52 and sent another email which thy haven't replied to and tried calling the number on the BBB website to see if I could actually find out what was happening. I went ahead and lodged a complaint with the BBB. We'll see what happens. Moral of the story, DO NOT BUY ANYTHING FROM THIS COMPANY! It's a giant scam and I'm not entirely sure how they are still in business given the number of reviews and the false advertising claims that I see all over the place now that I'm looking.
I purchase a Samsung Galaxy S8 (Open Box) on 4-23-2019. The unit came in a generic box missing the product information, and the ear buds ($99)that were listed as coming with it. After emailing the company the ear buds were missing they replied that they do not come with it. On their site it states that they do in the product description. Now I have had the time to look around on the net they have HORRIBLE REVIEWS with an "F" with the BBB. Be aware. My phone works fine, but from what I read my warranty may not have been included along with the missing ear buds! Buyer Beware!
The worst online seller. Don't buy. Bought 2 new open box Samsung black S8 phones before Xmas. They sent me 2 gray ones and these are NOT new. One had a freakin hair stuck on side of unit. I wanted to return for refund. They said yes but will charge 15% restock fee + shipping costs. Total BS. THEY SCREWED UP ORDER. SENT USED PHONES AND NOW WANT TO CHARGE RESTOCKING FEE? FRAUD ALERT
I ordered an item that was guaranteed to be delivered by. Christmas - paid extra for expedited shipping. When I didn't receive the item when I expected it, I left a message on the website. After no replay, I left another message - still no replay. I found a phone number and called the company, was never able to speak to a live person and was simply re-directed back to the website. When I checked the order status again (2 days before Christmas) the order had been voided and it said my money would not be back in my account for up to 48 hours. Please don't make the same mistake I did - read the reviews before ordering.
Very BAD experience.
I ordered:
-NEW phone(New - Open Box)
-with extra high quality screen protector.
What I got:
-hard USED phone
-with a lot of scratches
-no original box and with cheap bad quality charger
-WITHOUT high quality screen protector(I paid for it $3.99)
Also this phone has burn-in display! It was in use long time. I ordered new one, and I would like to receive new one, without scratches and with good display.
Support gave me just one option - return for my money. Why I have to loose my money for their fault? Terrible service!
