MyTAXPrepOfficeReviews 725

The training was clear, helpful, and well organized. It made the system much easier to understand, and I feel more confident using MyTAXPrepOffice after completing it. Overall, it was a very good learning experience.

Me encanta la forma de atencion al cliente y sus respuestas claras y precisas, tuve un pequeño problema con mi navegador y me resolvieron el problema con mucho amor y paciensia, se los recomiendo a todos.

SIEMPRE QUE NESECITO ALLUDA. CONTESTAN PRONTO TODAS LAS PERSONAL ES AMABLES YMUY PROFECIONES
GRASIAS

Rafael reviewed and installed software, navegate with samples how to used the systems, transfered prior year data, Rafael is very knowlegeable, setup applications on my devices ready to work.

The training was thorough but there's a lot of information to digest. You need to get into the program to get used to the flow. I did the conversion of my Drake files for 2024 and it was easy to do. I just have to figure out how to open them. My instructor was very good and we had good exchanges. He got me all set up and verified and explained all the features on the dashboard.

Excellent Trainier, Jordano was excellent explainig every single part that I was needing to know. He was very knowlageble and he answered all my questions.

Tank you so much. 5 starts

La anteciòn es muy buena, ràpda y personalizada.

MUY BUENA ATENCION, JORDANO ES EXELENTE EN SU TRABAJO

The software has a lot of limitations that I am not happy with. Trying to navigate around the shortfalls has been a significant time drain. Otherwise a lot of the features have been getting better but certainly need more improvements to compete with other software packages.

A parte de todas las bondades del programa, lo que mas me gusto es que no me han dejado sola aprendiendo del sistema, el soporte tecnico excelente desde el dia cero, si porque antes de adquirir el programa fueron bien atentos y amables. Lo recomiendo al 100%.

Enriquecedora muy buena y muy buenos instructores

YORDANO CEPEDA, EL ASESOR QUE ME ATENDIÓ EL REQUERIMIENTO, FUE EFICIENTE Y ACERTIVO, LA COMUNICACIÓN ES MUY RÁPIDA

Switched from a different Tax provider as this is much more modernized solution: always updated with no need for manual updates, e-signatures included, clients can upload their info into the portal, pay online for the services as well. Great!

Facil uso todss las herramientas estan a la mano inteligente uso de la AI plataforma muy completa la atencion de Rafael sobresaliente

Perfecto la atención de la señorita Lida fue excelente y tuvo mucha calma para atenderme

Excelente atención y resultados positivos. No me arrepiento de adquirir este software, la persona que nos atendió es muy profesional, se nota que domina el tema y me sentí bien satisfecho con su explicación..

Licelott was fantastic. She went over everything with me, and I'm very satisfied with her performance. I hope when I call back, I can hear her again because she was very knowledgeable. The Program itself is very user-friendly, and because of Licelott's help, I feel like I'm ahead of the game. Thank you

Licelott Soto is the very considerable and patient person i have ever met. She is very experiece with the products by guiding me through all. I love this product and belive it will be great tax season.