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My Perfect CV builder creates professional and ATS-friendly CVs in minutes. Use our easy-to-use mobile app CV builder for fast CV creation, transparent pricing, excellent customer support, and secure, confidential service.
The company has garnered mixed feedback, with some customers praising the ease of use and effectiveness of the CV-building tools, as well as positive interactions with customer service representatives. However, a significant number of reviews highlight serious concerns regarding unauthorized recurring charges, lack of communication, and difficulties in canceling subscriptions. Many users express frustration over being charged without prior notice or clear terms, leading to feelings of being misled. Overall, while the product quality receives acclaim, the company's customer service approach appears to be marred by issues related to transparency and responsiveness.
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Watch out for the automatic monthly fee which you sign up for when using this platform. You need to cancel it all once you have finished and have downloaded your CV otherwise you'll be paying £16.99 every month without realising. Otherwise it's nice and easy to use
Very helpful site. Made my CV look professional and up to date
Hello,
Thank you for sharing your positive feedback with us. We are grateful to know that our site was very helpful and that it made your CV look professional and up to date, as we are committed to providing the most effective tools to help our users stand out.
Best regards,
Customer Service Team.
It took me about 15 minutes to build my CV. The website is easy to use
The next day I had my first job offer
Hello,
Thank you for sharing your success story with us. We are grateful to know that you found everything you needed in one place and that our platform allowed you to build your CV in just 15 minutes, as we are committed to providing an efficient and user-friendly experience for all our users.
Best regards,
Customer Service Team.
It just fitted perfectly what I needed, especially after I had tried a few others.The service is extremely satisfactory and worth the charges, and it helped me land a job!
Hello,
Thank you for sharing your success story with us. We are grateful to know that after trying other options, our platform was the perfect fit for your needs and that our service helped you land a job, as we are committed to providing the most effective tools for all our users.
Best regards,
Customer Service Team
Save time & easy to use
Very convenient
Standard is good
Hello,
We are truly grateful for your positive feedback regarding our platform. We are pleased to know that you found our service easy to use, convenient, and that it provided you with great results while saving you time, as we strive to provide professional and efficient tools for all our users. We wish you great success in all your future professional endeavors.
Best regards,
Customer Service Team
Thank you for the products, it is very helpful and easy to use, saved me a lot of time to produce a professional looking CV and cover letter. Now I have successfully found a job so don't need it for now, but who knows? Will definitely subscribe again when I go job searching next time.
Hello,
We are truly grateful for your positive feedback regarding our products. We are absolutely delighted to know that our tools were very helpful and saved you time in producing a professional-looking CV and cover letter, as providing efficient and high-quality resources is our greatest priority. It is incredibly rewarding for us to hear that you have successfully found a job. We are honored to have played a part in this milestone of your career journey, and we look forward to supporting you again whenever your future professional needs arise.
Best regards,
Customer Service Team.
The whole process has been very professional but also surprisingly easy to use.
Hello,
Thank you for your enthusiastic review and for awarding us a five-star rating! We're thrilled that you found the CV creation process to be professional and easy to navigate. Our goal is to provide tools that simplify your career journey. Your trust in our platform is appreciated, providing outstanding service is our priority.
All the best,
Customer Service Team.
It's really helpful for making my strong cv I am really impressed
Hello,
Thank you for your wonderful remarks and recommendation. It brings us satisfaction to discover that our service was instrumental in crafting a professional CV that met your expectations. We're dedicated to providing personalized solutions that address our customers' needs.
Best regards,
Customer Service Team.
Good CV but unaware it was a subscription service. Now cancelled but feel I have been conned.
Hello,
Thank you for taking the time to leave us a review. We're happy that you found the CV helpful. We sincerely apologize for any confusion and inconvenience experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. We're here to help.
Kind regards,
Customer Service Team.
Brilliant and easy to use simple to fill in and the AI to help it sound more professional with you real experience. Use dit for what needed. There is a 1.99 fee for a 14 day trail but can cancel at anytime. Great to use and glad it's not too expensive otherwise wouldn't have used it.
Hello,
Thank you for sharing your thoughtful feedback. We're thrilled to see our service was clear and effective for updating your CV, and we appreciate your perspective on the trial's value. We appreciate you taking the time to share your comments!
Warm regards,
The MyPerfectCV Team.
Definitely a useful tool but don't rely on the A. I features as they're too prescriptive and take away that personal touch that you alone can add.
Hello,
Thank you for your thoughtful feedback. We’re glad to see the tool was useful and appreciate your insight on blending technology with a personal touch; your journey deserves that unique approach. We look forward to supporting you with tailored advice in any future steps!
Kind regards,
The MyPerfectCV Team.
So easy to set up and the process was so simple to do and made the CV very professional
Hello,
Thank you for your feedback and taking the time to share your thoughts. We’re thrilled that you found setting up your CV simple and straightforward. It’s rewarding to know that our tools helped you create a professional and polished document with ease.
Warm regards,
The MyPerfectCV Team.
Great service, Shame your forced into monthly payments and have to cancel, I suggest an option where you can make a one off payment
Hello,
Thank you for sharing your thoughts. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
We’re pleased that you found our service valuable. For account-specific details and subscription options, please contact us at [email protected] so we can assist you directly.
Kind regards,
The MyPerfectCV Team.
The c. V you created for me was very good but i am now retiring so jo longer need a review
Hello,
Thank you for your kind review. We’re pleased that the CV we assisted you with met your needs. It’s rewarding to know our platform could help you prepare professional documents efficiently. We appreciate you taking the time to share your thoughts.
Kind regards,
The MyPerfectCV Team.
I found My Perfect CV to be very good. I made a new CV and instantly got replies from job applications
Hello,
Thank you for your positive feedback. It’s great to know that our platform helped you create a CV and that it supported your job applications effectively. We’re happy our tools could contribute to your success.
All the best,
The MyPerfectCV Team.
Its not the first time to use my perfect cv website with the amazing tools and assistance to finish the job easily and with high quality and professional.
Hello,
Thank you for your continued support and kind review. We’re pleased to know that you find our tools and assistance effective in creating high-quality, professional CVs. It’s wonderful to know that our platform continues to meet your expectations. We appreciate you taking the time to share your experience.
Warm regards,
The MyPerfectCV Team.
I enjoyed your platform. It gives the best assistance and is easy to use.
Hello,
Thank you for your kind review. We’re delighted to hear that you enjoyed using our platform and found it easy to use with helpful tools. It’s wonderful to know our service supported you in creating a strong CV. We appreciate you taking the time to share your experience.
Kind regards,
The MyPerfectCV Team.
I mostly loved the suggestions that gave me different options. The interface is also friendly looking.
Hello,
We appreciate you for your gracious words in this review! We're delighted you had a great experience and that the variety of suggestions provided helpful options throughout the process. It's wonderful that you found the interface user-friendly. Our goal is to ensure a smooth and effortless experience.
Warm regards,
Customer Service Team.
Easy no mucking about. Took me about 30 minutes to generate a world class CV and i got the job I applied for
Hello,
Thank you so much for your kind words. We’re thrilled to hear that your new CV made a real difference in your job application. It’s fantastic to know the process was simple and effective for you. Wishing you continued success in your career journey!
Best regards,
Customer Service Team.
I couldn't believe how it could be to draft your CV with myperfectCV tools. Everything is very clearly set out, there are hundreds of templates to choose, availability to tailor it as you would like it. I was tailoring mine so it took me about an hour but it can definitely take less. Amazing value for money. I have already recommended to my friends.
Hello,
Thank you for your thoughtful and positive feedback! Helping job seekers present their skills and background as clearly and professionally as possible is always our top priority, so we're pleased to hear that our tools made crafting your CV an easy, customizable experience. We greatly appreciate your recommendation and look forward to supporting you with any future career steps!
Best wishes,
Customer Service Team.
Answer: Hi! We are sorry to hear that you have decided to cancel your subscription. Nevertheless, we hope you achieved your career goals using the help of our resume builder. As for the cancellation, you may proceed with it by simply sending us an email to [email protected]. You must include your full name and account ID or email address used to create the account so that we can access your account. You can also process your cancellation by contacting us via phone. Lastly, you can proceed with your cancellation by logging in to your account, heading into Settings, then Subscription and Cancel. We hope that this helps you, and if not, don't hesitate to contact us again. We will be pleased to assist you with anything you need. Have a great day!
Answer: Hello! Thank you for reaching our to us! Please contact us through here https://www.myperfectcv.co.uk/contact-us so we can guide you through the payment process.
Answer: Hello! At MyPerfectResume, we offer a free basic access account that lets you download a plain text version using our examples and tips. However, if you want to print, download or email a professionally formatted document, you must subscribe to our premium access account. If you decide to subscribe to our premium access, know that we offer a 100% money-back guarantee for our 14-day trial if you are not fully satisfied with our products and service. Please feel free to contact us through this link https://www.myperfectresume.com/contact-us so we can explain specific prices and plans. Have a great day!
Answer: Hi, Karen, Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK
Answer: Hi, Lisa, Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK
Answer: Hi, Stephen Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK


Hello,
Thank you for sharing your feedback with us. We are grateful to know that you found our platform nice and easy to use, as we are committed to providing an intuitive and professional experience for all our users.
We also appreciate your comments regarding the subscription model and the monthly fee. We strive to provide clear information about our terms and will keep your feedback in mind as we continue to enhance our services and ensure a transparent experience for our community.
Best regards,
Customer Service Team