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MyHeritage

3.9

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myheritage.com
Founded in 2005
Lehi, UT, Israel
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MyHeritage Reviews Summary

MyHeritage is a family history and genealogy website that allows users to create their own family tree, research their ancestors, and connect with distant relatives.

This summary is generated by AI, based on text from customer reviews

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South Africa
1 review
1 helpful vote
Follow Dawn J.
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My Heritage Family Tree Builder has provided a means for me to ‘grow' my family tree over the last 6 years in a way I could never have imagined possible. The facility offered for searching and smart matching with other members is outstanding and very user friendly so it is an amazing way of sharing information. The data base also continues to increase on a regular basis as more records become available. On the few occasions that I have had a problem, usually of my own making, the support team have responded within 24 hours with an answer to help me out and I have freely encouraged friends and family to join as well.

Date of experience: April 22, 2014
New Zealand
1 review
1 helpful vote
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I have nothing but praise for this programme. It is easy to use for someone in the older age group, the instructions are clear and concise. The support group connected with MyHeritage couldn't be more helpful and of other sites I tried in the past and discarded, this is by far the best. Well done to all associated with it.

Date of experience: April 14, 2014
California
1 review
19 helpful votes
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Notice that these reviews started 3-1/2 years ago and it was bad; now there are 10 reviews. However 7 of those reviews were in the last two months and they were all glorious. One review stated that he has "used all the other sites, but this is the best". Another reviewer wrote that he has been using My Heritage for "several years"; really and you decided to put a review in NOW! Come on! It doesn't take much imagination to figure out who initiated the sudden rush of reviews…notice the dates!
I purchased what I thought was their Premier Plus package for $119.95, only to find out that it was some type of Data Subscription…what?! When I emailed their support staff, Chris responded with, "A lot of people do write in asking about the differences and buy one thinking they bought the other." A lot of people? That is probably why there is now a Facebook Group dedicated to warning people about My Heritage's bait and switch tactics. This company is not located in the U.S. so once you pay…you're screwed! If I get my money back, I'll be more than glad to Update this post. Let's see if THAT ever happens!

Date of experience: April 2, 2014
Israel
1 review
2 helpful votes
Follow eytan l.
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I find My Heritage the best geneaology site, both for storage of family info and for research.
TYhe SmartMatches and RecordMatches techniques are most helpful, especially since there are matches against GENI tree as well.
I highly recommend My Heritage
Eytan

Date of experience: March 21, 2014
Italy
1 review
1 helpful vote
Follow Claudio V.
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For me is the best genealogical site on the web: easy to use - free download program for pc for create and sincronize a web family site - app for smartphone for join to site and modify it - share with your family member - everybody can share pictures, comments and events - search on the web.

Date of experience: February 24, 2014
Ohio
1 review
1 helpful vote
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I find My Heritage easy to use (more so than another genealogy program I have used) and the support when I have had questions or the rare problem has been very good.

I gave it four stars instead of five as it sometimes takes a little time to add information after clicking the plus sign. This may be due to connection issues or even my own computer - it may not be the fault of My Heritage at all.

Date of experience: February 11, 2014
New Zealand
1 review
1 helpful vote
Follow Irene M.
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I have found this website easy to use and would definitely recommend it.The myheritagesupport team have been exceptionally helpful with a recent problem I had after my computer broke down. Lots of data missing and unable to log in.
Sent an explanatory email to the support team and, hey presto, problem solved. I am very grateful to have my family tree details restored.

Date of experience: February 10, 2014
Sweden
1 review
1 helpful vote
Follow Viktor H.
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Har använt detta program i snart 10 år och det har fungerat alldeles utmärkt. Behövs det så får man hjälp av supporten även om det inte går snabbt

Date of experience: January 26, 2014
Sweden
1 review
1 helpful vote
Follow Reijo A.
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Have a ******* person in a Family tree from My Heritage and used it Several years. Now it happened a brake when uploading Syncing the tree´s. Heart attach was near. When looked on the Site I couldn't find my tree. Gone... tried several time, no, no success. Write a mail for help... After a short time got a mail to try again. Then have succeeded to upload a new tree... now its quite okay... thought it was something which stopped the upload because of the old tree was corrupt. They fixed it and don´t now what happened. But therefor I have several copies on my computers... Its only frustrating when it happened and the time to fix a new again... Its much work behind the tree and every time then thinking of to have to do it again. Thanks for all help and in so short time... thanks from all of my heart

Date of experience: January 23, 2014
Poland
1 review
1 helpful vote
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Myheritage brings 2 long lost cousins together in Paris.
My Kishinevsky family tree has been on myheritage.com for about a year. I recently decided to contact other Kishinevskys on myheritage to try and find long-lost cousins. Someone I contacted referred me to a cousin they knew who lived in Paris, but whose family came from Bendery, a hop, skip and a jump from Tiraspol, where my family came from. Last Monday at the IAJGS conference, Jacques Kishinevsky and I met to examine photos and documents and to tell family stories. We spent 2 hours talking, me with my rusty French and a lot of body English. We can't prove with a paper trail that we are related, but I will call him cousin anyway. Being able to make this connection means a lot to me -- thank you, MyHeritage!

Date of experience: July 18, 2012
Israel
1 review
1 helpful vote
Follow Eva C.
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The best genealogical site on the web, easy to use, user friendly interesting to start working with it and enjoyable to all members of the family, you can find family you did not know about and let them come to your circle and join your family tree, everybody can share pictures, comments and events and get in touch with all the rest.

Date of experience: June 25, 2012
GB
1 review
14 helpful votes
Follow r b.
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They hold your details as it is a family tree. For me they are holding too many details none of which i gave them. I have asked them more than once to remove the surplus details but up to now they have either refused or now they ignore my emails.

Date of experience: March 11, 2010