MyFitnessPal

I have been charger au $129,99 for myfitness pal, i didnt know about my fitnesspal until this happened, i dont have an account i have never visited this site so how did they deduct money thru my account...

The myfitness app I have no problem with. It works fine for me. I rated them 2 stars because when you have a problem with subscriptions or any non-app question, there is absolutely no where or way to find a person at Myfitness to talk to. Most everything gets pushed off to Apple, but they cannot answer some questions. When I asked the representative at Apple how I contact Myfitness, they had no idea, no phone number, no email. I've checked Google for a contact and find nothing on a phone number or email. If anyone out there has found a way to actually talk to a live person, I would love to know how you did it. Most businesses of any kind using an app, provide a "contact" or "customer support" or some way of actually speaking or communicating with the "business" itself.

I accidentally typo'ed my email so had to cancel and re subscribe. In doing so because of the one month free it wouldn't allow me to purchase premium a second time but just keep sending back it's been purchased and have to wait the 30 day trial.I need the premium and don't care about a month free but because of it I can't use this app for 30 days. Seems ridiculous!

I purchased a one year subscription and I would never do auto renew but they charged me anyway and won't work to refund even though it was cancelled as soon as I realized they charged me again.

New update is terrible! So much more difficult and time consuming to log your food. Switching to another food tracker.

I used to love MyFitnessPal. It was one of the best apps for weight loss, diet monitoring, health tracking,etc. Not anymore. Now they charge as much as my gym does for a food diary? Can't access anything from before. Nothing as it was before, and to pay to be disappointed …Nah, I'm good. You can keep all that. I guess they aren't aware that there are several free alternatives out there. Bye mfp!

I've been using for 2 years the app and now it's time to switch to another one. I have already tried another one and it's really is a fresh breath. This app is dying and IMO they only have profit because of a tone of ads

This is a warning for those that choose to heed it. This company has LOUSY customer service! Even when they charge my account erroneously. Instead of help I receive form emails asking me to provide a receipt of my purchase, only I didn't receive a receipt because I NEVER PURCHASED ANYTHING!

They don't listen and obviously don't make their mistakes priority. I am on disability and on a very fixed income and due to this company taking money from my account, I am now 2 days without my needed medication. Do better MyFitnessPal. Do better!

I've been using MyFitnessPal for over a year, and it has been a game-changer for me. The app is user-friendly and has helped me track my food and exercise. I love being able to set goals and see my progress over time. The barcode scanner makes it easy to log food, and the extensive food database is a great resource.

I have used the Myfitnesspal app for several years. I took a short break from using it. When I returned, I can't use the barcode to enter foods unless I upgrade to a premium paid service. The upgrades in the app makes the screen too busy and difficult to navigate. I deleted this app today and downloaded a new fitness app with a free bar code that is much easier to navigate.

Can't believe they want $20 a month or $240 a year! I have been using this app for close to 10 years. There will be something with a quarter of the ads and cheaper. Francisco Partners got greedy and now they are losing customers. I get making it profitable but try not to overpay next time and then ask your customers to overpay to make up for your mistake! Under Armor should have never sold it!

I have had the MyFitnessPal app for years. It used to be good. They made changes to it earlier this year that made it difficult to set goals. They came up with the page that showed how I could set my step goals, etc but the main page always shows 10,000. My goal is set at 2500. I have a handicap and will never reach 10,000 so it reminds me of the health issues I have. That same page has words piled on top of words which made it hard to read. I tried really hard to work around all the things they were changing and today I tried to get on and scan a food but now you have to pay for Premium. Every click feels like pushy sales for PREMIUM. Today I deleted the APP. It sucks seriously. I will find something else that works with my Garmin. The only reason I gave 2 stars instead of one is because it used to be easy and quick but now its not very friendly. I stayed on and lost my weight (only 15 lbs) I need two knee replacements and have difficulty walking so my time is valuable and I am not looking up every food. The Premium APP did nothing more than give me recipes and exercise ideas which I did not need. Not sure what your selling here but I am not coming back and others will follow.

I have had My Fitness Pal app and used it for over 10 years now. I have always been very pleased with the app until today! Up until today we were able to scan labels on food and it would auto load into you meal log for the day. TODAY, they changed it so that you now have to pay for premium to be able to scan. I am so angry! 10 years you could scan barcodes for free. Now, they charge you. Boo! Switch it back to being free. I am thinking about dropping the app completely since they pulled this trick. Not good!

The app developers and site moderators have your personal information, payment, phone number, intimate information about your body. They use this information to sexually harass women. Be careful of someone named Steven. Do not download this app onto your phone, he tracked me with my private information.

This app worked great until last update about a month ago. Now it does not sync to Health App. So your exercise doesn't get logged. I've asked for updates & resolution over the last month. I get a responded from Hudson at MyFitnessPal that they are "Working on it". A month is plenty of time to fix. They might need new developers, the new app sucks.

I wish I could add recipes from other websites but it won't work. It will import it but the instructions say hit edit or confirm ingredients but there is no such button, no add recipe button. It's a lot of work to have to type in complete recipes it's a shame you can't import recipes

Using MyFitnessPal has been essential and great in tracking my calories and exercise. The app offers access to a wide variety of search results with exact macros and details regarding the food. The app runs very smooth, and even gives you educated estimates of weight gain/loss based on the amounts you track. Overall great experience using the app.

The basic premise behind the site is sound. They run a Database of foods and the corresponding caloric and nutrient values and plug into exercise services (Like Garmin and Strava) for access to energy expenditure data. You eat, keep track of what you're eating, keep track of your exercise or energy expended and manage your body weight accordingly.

That, in principle is valuable and so worth money, we can get into how much another time.

There's a problem though. The database is unverified, there are many versions and iterations of the same foods in the DB and they tend to reflect different caloric value for the same food. The reason this is the case is that the caloric values of foods are added or captured into the DB by the community and, saliently, not verified by the provider. The implication is that it's a gamble, if you're lucky you'll be keeping a more or less accurate track of what you're consuming, if you aren't lucky then there's no value here over just reading the packages each time you make a meal.

If you feel this is easy to overcome I need to point out that, if, in trying to overcome this shortfall, you assume that the highest value for a particular food is true then doing that will help you to lose weight, although probably too fast and in a way which is risky. If you assume the lowest is true that'll help you to gain weight, but if you're body building then you need more than just to know the caloric value, the proportional protein content for instance will be among important information you'll need. Anywhere in between is exactly the same as guessing based on reading the packaging.

Because we're tracking a few moving targets (Daily intake, proportion of fats, water, protein, sugars, salts and so forth, energy expended from exercise) it's important that they all be as accurate as possible. Success is directly proportional to accuracy.

If you're thinking "But that's fine, it needn't be all that accurate", then I should point out that variance need only be twenty five or thirty calories per meal to make a material difference in progress. Even using the finer grained kilojoule measurement (4.14 Kj per Calorie, so 30 Calories is 124 Kj) If you're trying to eat 5800 Kilojoules and you miss that by 124 three times a day you're likely to very slowly gain weight instead of losing it.

Where that leaves the provider is that they need to provide a high accuracy service to be more valuable than guessing based on the number on the packaging of food and an estimation of the portion size taken from the package.

They make some marketing errors too, there isn't enough differentiation between the free and paid for service, which further weakens the argument for the paid for service. The sales technique is offer the free service and then move you to the paid for service. The move is encourage by making the claim that more people see success from the paid service than from the free service. The same flaws exist consistently in both. Support is not great, or even good, requests take a long time to garner a response and so far haven't yielded any remedies which weren't going to be implemented without contacting the support team (Meaning you may as well just leave it). And the Downtime is regular, it happens more than once a month that the service is unavailable. Not during service maintenance windows which correspond with the in-country time zone, just down anytime, day or night, alluding to a systemic failure rather than planned maintenance. It leaves one with the feeling that at any moment the company will bankrupt and the service will no longer be available, and that either litigation or a claim against the insolvent company would be the only chance of getting any remaining money back (So a few p to the £ at best, more likely no refund at all).

It's not all bad, they do plug into all the good services, so if you have a garmin, or a suunto and so forth then you're supported (Not just apple). If they could sort out the inaccurate DB problem (And perhaps use the increase in accuracy as a differentiator between the free and paid services) then this service would be worth money (Again, how much money is still up for discussion). Right now the value you'll receive from the service is equivalent to 0£.