Mumzworld.comReviews 60

I placed an urgent order with Mumzworld for milk for my newborn baby, fully expecting it to arrive on time due to the critical nature of the product. However, despite the urgency, my order was significantly delayed.This delay was not just inconvenient but also caused stress, as timely access to baby formula is crucial for my newborn's well-being. What made the situation worse was the lack of timely communication and updates from Mumzworld regarding the delay.I sincerely hope that Mumzworld will take this feedback seriously and work on improving their delivery service and communication with customers. Given this experience, I am now hesitant to place future orders, especially for essential items like baby milk.

Mumzworld fast delivery and good product I m very satisfied my package received my order on same day and good condition great job 👍

Mumzworld is the best company I face in uae and good product and fast delivery on the time I am very satisfied from mumzworld thanks

I am very satisfied from there staff they delivered my package on time and i receive my package in good condition i am very happy from mumzworl.thanks

First time I ordered from mumzworld I am very satisfied from there staff they give my product on time and the behavior of staff really good.

Always order from mumz world and very happy with service. Everything is fast and good quality of the products. Normally always next day delivery.

RAJA is always on time when delivering my orders. Nice products, good range of products, good prices especially when they have offers!

Absolute liars and scammers. I got a faulty product. Ordered a cot and the screws and locks are absolutely wrong. I message then and they keep telling me to wait 24-48 hours. It's been 8 days! Still nothing and no refund. Absolute scammers and shameless. Avoid them

After you place an order and they get your money… the customer service is a bunch of lying scammers. They just keep on giving you false hope/help (of course thats when you get a hold of them through the $#*!ty chat service) till you lose hope and shut up… if you dont believe me. Just check the comments on their facebook page! What a disappointment!

Very bad experience, After waiting more than 15 days for my parcel, when i contacted it was informed to me the order is being cancelled. Simply speechless.

It's been over 2 weeks. My order is not delivered yet. When I reached customer service they simply cancel the order. Phatatic. Not recommended anyone

It's been more than 10 days since i have been waiting for my order. I received a message saying that my order was delivered which never happened. Please, do yourself a favor and don't order from this website!

I ordered neocate baby formula and it was delivered the next day without any hassle. I placed the order after checking the price of it in the other websites. A great buying experience. Thank you mumzworld.

We'd ordered a Pushchair on this site,they claim that the delivery will happen in 2 days,having waited another day & on reaching out to their representatives (no phone calls, only faceless names on chat), they give you false promises that they've contacted their delivery agent and have advised them to ensure that we receive our order on time.It's been 5 says since the placement and their site is petty (tracking is a hoax), their whole customer service team is a gimmick.They give you a tracking number that's invalid and close your tickets without resolving them, neither do they make any effort to keep you informed via mail or SMS even after multiple reminders to do so.They're out to cheat you of your hard earned money, beware of such fraudsters.

They have to change the delivery people - 7 days to deliver in Dubai and than he can't even park but I have to send some of our staff to meet him in the street - blatant ignorance about instructions when the office is open, annoying phone calls at 11pm on a holiday - your products might be good but no-one halfways sane does put up with that kind of attitude and delay... and customer support was a bag of hot air - blablaba but no solutions

BTW happend to me the second time - first time I had a birthday present delivered days after the event...

I Tried ordering one model kit as it shows good deal and come to find out it was just a glitch. According to the customer service, its because they upgraded the website. Good thing i did not use my card and decided to put cod. They did not even bother to call that my order will not be delivered. I find this website unreliable and untrustworthy!

Our item was delivered to the incorrect address. Mumzworld several days later have not resolved this issue and take NO RESPONSIBILITY - will never use them again.

I bought a steamer+blender and it stopped working at the second use. Contacted them and emailed and tried escelating to management they never called back nor did anything