MsDressly

I ordered a dress in February. I received the wrong dress & contacted the company. After several emails, I was told I was within my 45 day return period and would be fine. 4 months later no dress, no refund and they stopped answering my emails.

Can't rate the item. I never received it. Despite being notified by email that the item was delivered. Had to dispute charge with bank. Def a scam. Do not order from this site.

Wedding dress I ordered too big Emailed co. I was offered to keep the dress for a full store credit plus $25 voucher to spend online. Waited 2 weeks- contacted again-was told they'd get back to me and I've been TRYING FOR 3 months for help andsettle for partial Refund! I get the same generic response I am Aggravated beyond words

I bought a blouse from them in mid November 2024 and unfortunately it did not fit so I returned the blouse immediately on 11/21 which I had to pay for the return shipping. The USPS tracking showed that they received the package on 11/26. I emailed them on 11/27 asking for my refund. On 12/6 I got a response stating that my item was in the Process Fulfillment stage, that was 13 days ago and still no refund.

The product I received is nothing like the product I ordered. NOT EVEN CLOSE. I ordered a beautiful PRICEY dragonfly t-shirt which took 3 weeks to get to me and I received a crappy $5 sweat shirt that does not look AT ALL like what I ordered. DO NOT ORDER FROM THIS COMPANY. What a joke! Lesson learned to never order from a company I know nothing about.

I really didn't want to give a 1 review but i had to pick something. I ordered a blazer on September 13th. It is now november 18th and still waiting. I sent around 8 emails, with only a generic email back saying that somebody we'll be in touch with me. Hence, 2 months later, and I'm still waiting. I think this company is a scam for sure. Just called by bank to dispute my charges.

Received the wrong item! What I received was not what was advertised in the picture. The item I received was two sized too big. They even told me that I didn't have to return the item, that I should donate it to charity. Took 21 days to receive a refund after threatening this company by telling them I was going to file a complaint with the Better Business Bureau. I was corresponding with Amanda Long, in which her responses seemed like automatic responses. DO NOT RECOMMEND THIS COMPANY

I'd give them a -100 if I could
I'd give them a -100 if I could. I bought 3 dresses and have tried to return them. They rejected by return saying I didn't sent the correct type of picture required for a return, Since then I have emailed them 7 times for a response and get nothing. This company are crooks. I now have 3 dresses I can never wear, couldn't even get them over my head and I order larger sizes than I usually wear. BAD BAD BAD COMPANY!

Definitely a scam operation. Won't return dress item that was like tissue paper. Offered a gift card and an additional amount. Never received either. Stay away from this company.

Same as other reviews. The blouses did NOT come Looking like the pics Nor the Sizes were correct. I've emailed & replied to texts & have not received ONE SINGLE RESPONSE! But Sure as Hell have been Receiving PLENTY of Offers to Buy More JUNK!

I'd give this company a.01 Star but 1.0 is as Low as it will go! NEVER Ordering again! Besides, it took over 3 weeks to arrive!
You can even tell there has been a Second Label showing for CA put over the Original Label & I was able to pull off the Top label enough to see the Original label was from China! Explains A LOT!

What a BS company. First of all I ordered two items. Neither one of them fit correctly or looked like the picture. So I followed there very complicated return instructions and never received a refund. You can not call customer service because the number goes straight to voicemail and emailing is a joke. I have been corresponding with Amanda Long since November and all I have been told is that I have to wait 3 to 5 business days so they can process my refund. It has been two months. I don't know why it would take two months to process a refund. Besides that trying to even get a response as a joke I must've emailed her 30 times before I get response and then of course I never got a response the last email
I highly do not recommend that you shop from this site.

One word BEWARE! The other reviews are spot on. This company makes it impossible to do a return. The quality of the clothing is a 360 from what is pictured online. Once I received my items the next day I immediately reached out for a refund label as nothing was included in the packaging which immediately made me suspicious. No packing slip nothing. With a few brief conversations and a maze of taking a video of the item and the front of the packing material it took them 15 days to "approve" my return. As was mentioned in another review you also had to include the original tracking of the packaging and include a receipt of your order which I did not receive a paper receipt so I will have to log into WhatsApp and print the digital receipt of my original order. It's now past the 30 days of being able to return. I'm probably not going to return the items now because on top of the cost I will be paying postage to return them so I will be out more money I'm probably going to contact the better Business bureau.

Items received do not match the pictures being advertised. Poor quality, poorly sized. Go to a site you trust.

I ordered a dress from the website. The picture definitely looked different than what I got. I thought different material and a different color. So I wanted to return the item. Then I found a customer service number that goes right to voicemail. So I finally then got a hold of someone through email and there were so many instructions. Apparently I didn't send them a routing number so they refused the return and returned the dress back to me. I had to pay for that dress to go all the way across the United States. They want me to send them back the dress with the routing number that I don't have anymore. So it looks like I am going to take a big hit, plus I have some blouses that I was going to return but it ends up costing more. I feel like they're scamming me.