On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Plugged in smoothly as do the factory replacements. Ran cloudy for many minutes and many minutes. A little less cloudy the next a.m. when I got water for coffee. Still cloudy at the start of the poor several days later. Not sure it is running clear now but I grin and drink it.
The product does not fit or work. What users manual? Asking me to provide a short video. Of what?
False after-sales terms
Didn't get complete order, sent requested info to them and got zero response.
The filter fix properly, but after I installed it the water disperser would not work. I put the old filter in and it worked. That let me know it was the filters, I opened the package and try 2 of them neither one worked, the water just dripped. I am review them tomorrow morning.
YES thats whaqt they are, saying but seeing how this is the second time and second rearrangemnt for a second shipped and now you are talking about a third time and its been months and apparently FED EX WANTS TO SPEAK TO ME ABOUT A FRAUD INVESTIGATION I THINK THEY have opened against your company BECAUSE OF NUMEROUS COMPLAINTS i want to know what i am suppose to do--if i hire an atty to protect myself which is np they are going to file for there fee and time and noqw they are saying yopu are a china basesed company using a international routye to charge international fee,. They said great britian or gibraltor i want to know what i am suppose to do as i have done nothing but try and order some filters from what i thought weas a reputale company but what has this company got me mixed up in i have no clue yet!
MR*******3750
I ordered filters a week ago, but have not received them yet. Are they on their way.
I'm going to contact Paypal because of no response.
My order ID is MR*******2105
It took 2 weeks for my product to arrive. I wrote and ask where it was and was told one time it was in Maryland and another time in Ohio. I live in Texas and it didn't seem to be moving in the right direction.
I Purchased a set of 3 filters from morefilter.com to find out the wrong filter were shipped. I requested an exchange and customer service offered me nothing but to dump them and buy another set. This is by far the worst answer I have ever received in regards to a request for exchange of a purchased item. Buy from vendors with better policies.
My credit card was charged, no filters were delivered. I can't get through to customer service on live chat, no tracking information was sent, emailed and was sent sketchy information with no tracking number. They claim it was delivered, it was not. I give this company a big zero.
Can't see the difference between the original filter and morefilter, but the price! I will definitely order more in the future cause this is a maintenance item I need on a regular basis. Lucky for me to discover morefilter.
It is fit perfectly into our refrigerator. It was very competitively priced. Price, shipping speed and function are great.