Business Activity History

Explore Momenterie’s activity history of how they earned their SmartCustomer rating in the last 12 months. Get an unfiltered look at their platform policy compliance, discover where their reviews come from, and see how they manage their customer feedback.

Claimed business profile
Jan 19, 2022
Paying business account
Yes
Actively collects reviews
9,341
Review invitations sent in last 12 months
Policy violations
0
In last 12 months

Review Collection

Review sources

Where reviews came from in the last 12 months.

No Invitation
10.1%
Automated Invitation
1,59299.9%
Manual Invitation
10.1%
Unconfirmed Invitation
00%

Review verification

The share of reviews confirmed based on how it was collected.

Not verified
10.1%
Verified by proof of purchase
20.1%
Verified by customer email
1,59199.8%
Time period:

Rating distribution over time

Monthly review volume by star rating. Use the filters to analyze by source or verification status.

Filter by:
1 Star
2 Stars
3 Stars
4 Stars
5 Stars

Rating over time

How Momenterie’s SmartCustomer rating has shifted month by month. Filter by review source or verification type to see what’s driving the trend.

Filter by:
Overall
No invitation
Automated invitation
Manual invitation

Response Rate

How actively this business engages with customer reviews in the last 12 months.

  • Responds to reviews within 11 days.
  • Responds to 7.3% of their reviews.
  • Responds to 89.7% positive reviews, 10.3% negative reviews.

Review Reporting & Removals

Reviewers and businesses can report reviews that appear fake, abusive, conflicted, or otherwise in violation of our Review Integrity Policy. SmartCustomer evaluates each report independently and may request additional information from the reviewer or the business. Reviews are only removed if they are found to be in clear violation of the policy. Businesses where false play is identified will receive a formal policy violation. The data below reflects reports submitted in the last 12 months.

Reported by Momenterie

Momenterie reported 12 reviews for removal.

Reviews that did not violate SmartCustomer guidelines:
3 (25%)

These reviews are kept published on SmartCustomer, and the reports are rejected.

Reviews that did violate SmartCustomer guidelines:
8 (66.7%)

These reviews are removed from SmartCustomer, and the reports are accepted.