MobileFun NZ

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3.1
Reviews 54
5 Stars
38%
4 Stars
12%
3 Stars
4%
2 Stars
8%
1 Star
38%

New Zealand
1 review
11 helpful votes
Follow Joanne M.
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Non-existent customer service
September 24, 2019

I ordered 2 phone cases on 28th August and was told one of them was out of stock but had been reserved for me and would be sent when in stock. The item that was in stock arrived fairly quickly but I'm still waiting for the other. It is now in stock for the second time since I placed my order, I've had no message to say it's been sent and the company are ignoring my requests for information - I have messaged them 5 times now via their website, email address and Facebook page.

They don't provide a phone number and even if they did you'd have to ring them at some inconvenient time to get them within their business hours, since despite the. co.nz URL they're in the UK, not NZ. It's not worth the hassle. Avoid. Wish I wasn't almost $65 to the bad.

Date of experience: September 24, 2019
New Zealand
1 review
11 helpful votes
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Takes a while to deliver goods to NZ
September 3, 2019

Looked at this site because of the they had items that aren't readily available anymore. When I looked at the ETA for delivery using the regular mail, it showed 4-8 days. In fact it took 17 business days to arrive in New Zealand. If you don't mind waiting that long for an item, then get it from these guys. Otherwise, find it somewhere else.

Date of experience: September 2, 2019
New Zealand
1 review
8 helpful votes
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UK based NOT NZ
August 19, 2019

Mileading site. Makes out to be NZ based but ships from UK. DONT BE SUCKED IN. Just wasted my money, now have to go and buy locally.

Date of experience: August 19, 2019
Virginia
3 reviews
20 helpful votes
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I trust them always
March 25, 2019

Very quick process. They give the best price compared to any other competitor. I use them all time when trading my old phone. I trust them always.

Date of experience: March 24, 2019
New Zealand
1 review
15 helpful votes
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WHY WHY WHY do you suggest switching to MobileFun NZ to shop when the order ships from UK! 1 Month delivery time just to save a few dollars. Sneaky misleading and dishonest. Never again. Will pay bit extra and get my order within a week from NZ in future.

Date of experience: June 13, 2018
New Zealand
1 review
13 helpful votes
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Deceiving and waste of money
January 17, 2018

Buying from a NZ site it seems like it would be a NZ based company but they were shipped from the UK so took nearly a month to arrive. I purchased a glass screen protector for my exact model of phone and it doesn't even stick down at the edges so the buttons close to the edge don't work with it and started to lift the rest of the screen after a couple of hours. Waste of $20 and time waiting for it

Date of experience: January 17, 2018
New Zealand
1 review
0 helpful votes
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Great service, quality products
October 21, 2017

Product was well priced and great quality. Unfortunately it was damaged in transit, but they were awesome at sorting it out. Recommended.

Date of experience: October 20, 2017
New Zealand
1 review
14 helpful votes
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Ship from the UK and items didn't arrive
September 25, 2017

Ordered under impression it was an NZ based company, but items were shipped from the UK with a 7-15 working day delivery. Items never arrived and refund given. Misleading to order from. co.nz website when they are the other side of the world

Date of experience: September 25, 2017
New Zealand
2 reviews
6 helpful votes
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Failed their own delivery timeline
June 8, 2017

I ordered 2 items from their website as they offered the best price. Halfway through their stated "7-15 working days" (standard mail service option) for delivery I contacted them to ascertain the whereabouts of the items. I was then advised that they were being sourced from the UK (and not from NZ or Australia) and were still in transit. Once the 15 working days were up and I still hadn't received the items I again inquired as to their whereabouts, only to be asked to supply my delivery address, which was exactly as it was on the original order. I've also made it clear to them that nowhere on the webpages advertising the items I purchased does it have a rider stating that the goods may be sourced outside of NZ and Australia. If I'd seen that on the website I wouldn't have purchased from them.

Date of experience: June 8, 2017
New Zealand
1 review
0 helpful votes
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Easy to use
May 25, 2017

MobileFun were really good to use. Their website was easy to navigate and they had a wide range of products for me to choose from. I am really happy with the service. I got exactly what I wanted and in pretty good time. I'll be using their services again.

Date of experience: May 24, 2017
New Zealand
1 review
0 helpful votes
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Excellent Product
May 10, 2017

The ring in the case is very helpful for such a big phone and phone can be used in one hand so highly recommended case for s8+

Date of experience: May 10, 2017
New Zealand
1 review
0 helpful votes
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Everthing went like clockwork:-)
February 1, 2017

Ordered a case for my Lumia 950 from Mobile Fun. The whole process of ordering through to arrival in antipodean New Zealand was flawless. And very pleased with the case.

Date of experience: February 1, 2017
New Zealand
1 review
1 helpful vote
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Nice cover for paperwhite kindle.
February 1, 2017

Ordering was hassle free. Cover arrived about 3 weeks later (in New Zealand). Very natty, love it.

Date of experience: February 1, 2017
New Zealand
1 review
9 helpful votes
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Mobile phone wallet
February 1, 2017

Excellent website for information and products available. I live in NZ and because it was an NZ website I expected to have delivery of the wallet within a day or so and was surprised when the item was sent to me from the UK and therefore took 10-15 days to arrive. Apart from this excellent service.

Date of experience: February 1, 2017
Australia
1 review
0 helpful votes
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Awesome product
October 20, 2016

I looked for a case for a long time and finally found it on Mobilefun, product was delivered when they said it would be and it was exactly how I imagined it! Great product great service!

Date of experience: October 18, 2016
New Zealand
1 review
0 helpful votes
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Excellent service
October 4, 2016

I ordered some accessories and after a week was unsure if products were shipped. After emailing for information, I was responded to promptly and things were politely explained.

One of the products was faulty and upon notifying Mobilefun, I was again contacted within an hour or two and offered a refund on said product. While there was no way for this company to foresee the fault, they took full ownership and didn't question me, delay me, or stuff me around.

This is what it should be about... SERVICE.

I could not recommend this company any higher. If you want great deals with honesty, integrity and no muck arounds. This site is the place to shop.

Well done Mobilefun.

Date of experience: October 4, 2016
New Zealand
1 review
0 helpful votes
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Great service, fantastic product
September 6, 2016

I got a lovely phone case, it arrived quick and the quality is really great, I love it

Date of experience: September 5, 2016
New Zealand
1 review
0 helpful votes
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Great site
September 2, 2016

Great site. Product was shipped from the UK and turned up well within the shipping timeframe. Product was exactly as shown on the site. Very happy with the service, and would use again.

Date of experience: September 1, 2016
New Zealand
1 review
0 helpful votes
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Great product and easy shopping experience
September 2, 2016

I bought a Mobile phone holder that clips onto the car air vent. Happy with the quality of product I have received and the ease of shopping along with quick delivery from UK to New Zealand. With my experience with MobileFun, I would highly recommend to all

Date of experience: September 1, 2016
New Zealand
1 review
0 helpful votes
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Official HTC 10 Ice View Case - Black
August 15, 2016

Purchased this awesome protective, responsive cover for my HTC 10. Mobile Fun had competitive pricing and although offshore the delivery was better than I expected. Easy and hassle free transaction. Try them and see what you think.

Date of experience: August 15, 2016