On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Mia Belle Girls has 499 customer reviews and ranks 8th in the Kids Clothes category. Common review topics include customer service.
After a little mixup we got the right size and the dress looks stunning on my granddaughter. I am very pleased with my purchase and will shop here again.
This dress is absolutely beautiful in person and fit my little girl so well. She looked like a fairy princess. She wears a 5/6 and we ordered a 6 and it was a perfect fit. Already ordered a second dress from this company, couldn't be happier with our experience!
This is scam I haven't received my order and no answer when it will arrive -tracking says that it was delivered it's a lie take business somewhere else they took me for $239
Absolutely beautiful! My daughter wore for Easter.
The dress is everything I dream of, it is so beautiful on my granddaughter. I highly Recommend this to all mothers out there.
Can I please receive a response regarding an order a placed? It has been crickets and I received no confirmation number and need answers. I will dispute my charge with my credit card company here shortly as just getting any information regarding my order has been pulling teeth! As of right now I say, stay very far away from this company. Did not recievie order.
Hello Kira,
We apologize for the delays in the shipping of the order. The below email was sent on 10/21/2023.
Dear Kira,
Amazing news! Your order Girls Unicorn Princess Tutu Costume Dress has been shipped and can be tracked using the tracking number below:
Tracking # *********16347 ( tracking link emailed)
We truly cannot wait for you and your mini to receive these adorable styles!
Thank you so much for your patience. Please reach out to us if we can help you with anything at all.
Kind Regards,
Teric
I bought several outfits. The sizes are all over the place. There is no customer service. They only respond via email IF they choose to do so. If there is an issue, they disregard the email. They messed up my order and sent me the wrong color. I still have not received a refund although I have returned the item. I did not receive another order and they have completely ignored me. I cannot file a claim with USPS because they did not get insurance with the package. The most frustrating thing, is that they choose which emails to respond to and you can't call and speak to anyone.
Hello Linda,
We apologize for the issues with your orders as we work with several manufacturers who have different sizing measurements from one style to the next. Some items that we know are smaller than standard sizing, we indicate to order one size up on the product page. We show for one order returned items were received and processed 3 store credits were issued on 10/12,10/13, and 10/23 for returned items, which were emailed to you. There were 2 refunds completed as well, one on 9/7 and the second was on 10/4. The second order was refunded 3 out of 4 items returned. The beret was returned separate, and was issued store credit on 10/23/2023. The 3rd order was an Exchange order created through the return portal, which shows as shipped and delivered. We apologize for the delays in response and the processing of the return packages.
Please email us at [email protected] if you have any additional issues or concerns you would like addressed.
Thank you.
Teric
Absolutely adorable. Sizing was good. Delivery was prompt and quality is good. I can be happier. Have ordered many more thing since this came.
These are the cutest jeans ever. They looked a little snug before we put them on, but are stretchy and seem to fit true to size. Very versatile, and can be worn with many different styles and colors.
This was very true to size. But it for my granddaughter for St. Patrick Day 2020 but nobody has school on St. Patrick Day in 2020.
The dress was amazing it looked just like the picture! It fit my daughter just beautifully! We had sooo many compliments and recommended so many people to go onto the website. I wish that your sizes went further than 10-12 years old.
My son bought a witch tutu costume (purple) cost WITH A HUGE DISCOUNT around 55 dollars. The broom was marked $22 with a discount to $13 dollars and it's not worth more what you would spend at the dollar tree. I am completely floored. The costume is not even as described and made with cheap materials. Again, floored. They are extremely expensive. And the clothing looks so beautiful that they sell. If this is any indicator of their products, I advise you to not waste your money. Not to mention their costumer service is so horrible and no way to reach anybody. I had to go through PayPal to get someone to answer and deliver package. This company is a complete scam with those prices. I'm still in shock. Complete waste of money, thank god my husband bought her another witch costume from Amazon for 30 with a broom and well worth it. This company is a sham. Beware
Not sure why pictures are sideways. But just take a look for yourselves. The small broom is what was added for the costume.
Hello Yvette,
We are sorry to hear that you are not happy with the items received, and are seeking a refund. We show the return request was submitted in our return portal on October 16th. We kindly ask that you adhere to and ship the item back with USPS no later than October 30th to qualify for the refund of the item.
Per the instructions in the email sent on 10/16/2023, line #4 states: Returns should be mailed within 14 days of receiving the prepaid return label. Returns mailed outside of this timeframe will not be accepted.
As written in the Paypal response, we will honor the refund if you return the items and have them mailed back to us by October 30th. Mailing on or after 10/31 will result in a rejection due to late mailing of the item being considered outside the policy. As of today, the tracking does not reflect the package has been scanned into the USPS system. Please mail the item back to us within the next 5 days to be eligible for the refund.
Kind Regards,
Teric
Everything from Mia Belle Girls is exceptional and their prices are reasonable! The large verity is fun to look thru!
Hello John J,
Thank you for your written words! Any chance you can change the 1-star (Bad) review to a 4 or 5 star review? In case you are unaware, a 1-star review is negative and bad - which effects our overall review rating score. 5-star review is the best review possible. Please consider updating the Star level on the review to be above 3, unless you are unhappy with our services, and we then ask you to email us at [email protected] to review your 1-star rating review and concerns further. Thank you! Teric
The dresses are beautiful and very well made. Hopefully I will get to see my beautiful granddaughters in them as my husband and I renew our vows on our 40th anniversary in May. Praying all the craziness goes away soon...
Bought this dress for my granddaughter, it is so cute, looks just like it is pictured. Love it!
My daughter is obsessed with her new Elsa dress. The dress itself looks like a fancy dress with great quality. We love it!
I ordered 4 of these for my photography business. They came quickly and are gorgeous. I was so impressed I immediately ordered more from Mia Belle Girls.
I thought this was going to be cheap material but it is actually made quite well. I bought one other outfit from this site & it was so cute, also. I will continue shopping here as long as the quality is up to my standards. So far so good!
My grand daughter loves this dress and wears it nearly all day every day. It fits well and the glitter does not fall off every where like many costume dresses do.
Adorable set. Soft and comfortable to wear. Washes well. Very happy with this purchase and I will make other purchases in the future.
Hello Jose,
We found an order for 2 black Special Occasion dresses for $239 placed on October 13th. If this is your order, the estimate for delivery was shown on the website as up to 21 business days to receive the order. Based on the order email confirmation containing the shipping estimate, the expected delivery date is November 13th. Please allow up to November 13th to receive the order, however we expect the delivery much earlier. The dresses have been shipped out and tracking link has been emailed to you. Please reply to [email protected] if you have additional questions.
Thank you.
Teric