MeetupReviews 498

10 years+ paying member here. I wish I could give zero stars. I can't believe what they did to our meetup group site. It was so much better before they changed around Dec 2017. Their iPhone app is pretty bad too. Meetup.com is a great idea, and used to work to bring people together despite being super expensive. Now it is just awful to navigate and so much simple functionality has been lost or obfuscated. For what it costs me, I wish they would simply roll back!

Organizers pay for the service. Meetup consistently ignores complaints from organizers and rolled out a half-baked redesign missing some major features that organized organizers relied upon... such as marking no shows on attendance and pinning a precise location on the map. The latter is especially critical for groups that don't meet at a place with an address, such as a trail head for a hike, a put-in for a kayaking event, etc.

There was a time when Meetup was about facilitating meeting like-minded individuals. From 2007 until about 2015, I greatly enjoyed using both the site and going to meetups regularly, and more recently was a paid member hosting my own meetup group.

Sadly, things appear to have taken a turn for the worse. As of 2018, the website's usability is poor. In the interface, there is a lack of feedback and consistency when performing basic actions such as joining a group. How do I browse meetups by category? Is it even possible to do that?

Perhaps more concerning is the company's decision in 2017 to support political activism in the form of the #Resist movement. Personally, I have no strong opinion about American politics in general, nor about Donald Trump. For this reason, I resent the idea that a company uses its international members' fees to support grassroots political activism. In conclusion, I have decided that Meetup shall no longer be receiving my money. In my opinion, the company needs to grow up a little and act with greater professional integrity.

The website is now non functioning, it's in the old and the new platforms at the same time. But you can not tell which parts of the site works or doesn't work, until you spend too much time fumbling around. What a shame.

I contacted them with my complaint, however no response. I was hoping they would respond and say "our ETA for new platform is?" or something that would let you know that this is a priority to them. FIXING THIS PROBLEM.

Its all good that I have heard nothing from them. I will be looking for a new service. Even if a lose a few, its still better that working with a company that does not respond. I take a 'no response' as a F--k You to a customer.

Only a matter of time. I'm out.

That said, I am not an organizer and maybe I owe the organizers of the groups I am in a multitude of thanks. I had organizing my social events and the organizers do it for me! I'd be a recluse without it! I am in a fitness group, a music group and a volunteer and nature group. Love MeetUp. I haven't really thought that there are someones at a higher level who might be making it difficult for the organizers. I haven't heard that. I am a five star reviewer for the benefit from Meetup that I have received.

So, where to start... well, this site is now engineered to be a headache to use on mobile devices.

Want to find a meetup? Whatever you do do NOT sign in. Seriously. When you sign in meetup.com has a profile they use to determine which meetups to display and do not even give you access to the majority of them. Instead, you need to go to https://www.meetup.com/find/ to find a meetup. This is not too bad, just bookmark it, but it would be alright if not for the fact that meetup.com at times keeps redirecting you to https://www.meetup.com/apps to try to force you to download their app which of course is spyware.

After you find a meetup group you usually have to log in and then join it. Not a big deal? Well, meetup.com's join button is set to not work on mobile devices. To join a group I have to hold my finger on the join button until a context menu appears, select open in new tab, switch to that tab and then tap the join button in the group calendar page that opened in that tab. This has nothing to do with the lack of capabilities in the web browser, i was using an updated version of google chrome. After doing so I was not allowed to join until I upload a picture of myself and the only option presented was to upload a picture from facebook, no options to use a picture I already have on my phone. I did not see any option for using the pictures on my cell phone.

At this point I decided to access the web site from my laptop. Which still requires me to go to https://www.meetup.com/find/ without logging in to be able to find a meetup group without being profiled and limited in available choices. I also found that when trying to join the same group I was not asked to upload a picture from facebook.

We started out with a great site, but the they changed Everything without warning every month or so. This last year of 2017, it has gotten so bad that our members and the members of 500 other clubs are leaving! I could no longer use the maps to edit, they only allow one picture at a time to be uploaded, and you can't edit RSVPs as an admin i got an email from their support manager explaining that they are aware of the map issue and she pretty much was begging me to get everyone to push Meetup to make this right. It was fine in the beginning but it is increasingly getting worse and they are charging us for it. I want my money back and the genious behind this change to be fired! HoustonJetskiRiders.com We have been great customers of Meetup for years... Not any longer!

For the love... It used to be very user friendly and an awesome little calendar to easily check what was going on for several weeks in advance. Now, it's complicated as all get out and organizers are having a lot of trouble figuring out how to update/change meetups and so have been neglecting it all together, to the dismay of members that end up going then to the wrong place. Ugh... Also, it would be awesome for those of us that don't make any money off of the meetup to get a reprieve from the monthly cost of it... It's very expensive for anyone that is not a business promoting themselves.

I organized a Meetup, and started to get folks joining the group. Every time I went to welcome a new member, I would get an error message indicating that I was not authorized to send messages to group members. I started getting messages for 'Joe'. My name is Dean. Somehow they got the wires crossed, and I was not able to organize meetings, reply to questions, or use any other organizer functions. I tried calling a customer service number that I found on the internet. It was a recording directing everyone to the website/email support. They do not answer emails directly, but instead send you a list of FAQs as answers. I had my credit card company reverse the charges and disbanded the group.

No warning, or if there was one it was not adequate since they send me countless emails daily and i just instantly erase them. I had 1400 members and annual membership due. It was free to be in the group but had to pay the due for the year to attend. Thats fine i had long time users some would not pay one year but come back. No warning overnight my members went from 1400 something to barely 100 members (the current paid members). I haven't been able to successfully have a meetup in months. They booted all of my members then they charged me $90! Also new design sucks hate it. Complained to them on Facebook no one responds, through the site no one responds. I want my $90 back they destroyed my group and I have had ONE meetup since November. I used to have 2-3 a month. The one meetup that i did have was my mostly my friends. Disputing it on my AMEX hope i win. They suck now. Sad to have my group end but i don't want to start over and i hate the new site.

After using it for 5+ years it seems to be that latest interface (Dec 2017) changes were done without any consideration for ease of use, enhanced presence and needs of users or organizers.

It is equally difficult for paying organizers as it is for free users, to organize things, communicate or find events of interest.

It is time to move on to new platform for us as they have destroyed everything what made it worth using it.

It is hard to understand why meetup.com management decided to gamble their position this way.

Guys, organizers are paying for your services and it is likely that we'll walk out and use other platforms now.

No reason to stay.