Mantra Care

Mantra Care providers are at risk of needing mental health support themselves due to the stress of having to dea with a terrible app and lack of payment. These scammers get you to agree to be onboarded with them. By the time you realize that no matter how much you chase them you are not getting paid, it is too late and they already had 10-30 clients using your service for FREE. That's right, you work for free and there is no point trying to get the money from them. They wear you out until you're gone and let the next sucker in. Providers, stay away. Clients, find another app. You are also being used.

I used FitMantra which is under Mantra Care. I signed up for 7 day plan as a trial and little did I know that it's automatic renewal. However, the dietician assigned did not respond. Reached out to the support team, I changed dietician 3 times and all did not respond well. I asked for a refund. They gave me partial refund when in fact I didn't use any of the service nor the service itself worked. Basically a scam. Do not use this app.

Attention SCAM: The credit card was charged with 400 euros without any counseling done. Even after compaint there was no refund.

A Life-Changing Experience: My Journey with MantraCare

As someone who has struggled with depression for a significant portion of my life, I cannot stress enough how transformative my experience with MantraCare has been. This online therapy platform has truly become a beacon of hope and support in my journey toward better mental health.

From the moment I signed up with MantraCare, I felt a genuine sense of care and empathy from their team. The registration process was seamless, and their website was user-friendly.

The therapists at MantraCare are undoubtedly the heart and soul of this platform. My assigned therapist, Sarah, has been an absolute blessing. From the very first session, Sarah exhibited an incredible ability to listen attentively and understand the complexities of my emotions.

If you're searching for an online therapy platform that genuinely cares about your well-being, MantraCare is the perfect choice. Thank you, MantraCare, for being there for me during my darkest moments and for guiding me toward the path of healing and self-discovery.

I have applied to work with MantraCare as an instructor, I was selected, they sent me an email with general information about payment and other rules, I replied asking further information about a few important things and they never got back to me until I told them I was disappointed for their behaviour and I would have written a bad review. Then the HR got in touch with me and finally I had the answers. Then I needed another piece of information because I was struggling with the App and couldn't activate it properly to get in touch with clients, and again they were not replying to me.
At that point I decided to quit my collaboration with them, this is not the environment I like to work for.
I asked them to delete my public profile from their website as well as delete my video presentation I did for the clients. They agree.
And nevertheless I still receive client's requests for my activity. I told them 3 times already that this is not fair, the client doesn't receive my answer because I can't connect to the system, and they know very well that I don't want to collaborate anymore. They still keep my profile active without my consent! Very dishonest!

I went through a really tough time dealing with depression, and it was a huge struggle. However, thanks to the amazing team at MantraCare, I was able to overcome my depression and get my life back on track. The therapists there are incredibly friendly, and they were always there to help me through the rough patches. I am so grateful to MantraCare for providing me with the support and guidance that I needed to come out the other side of my depression.

App crashes. Can't find message area where they are supposedly trying to contact me. Can't figure out how to schedule the $50 each therapy appointments I paid for. There is no customer service chat or phone line, and no videos on how to use the app. The only phone number (even the US area code one) rings in India so I woke that person up in the middle of the night but she's looking for business partners, not to help clients. It is fully unbelievable that this service is part of care plans including Cigna. Their refund policy is "If you dispute, we will come after your credit, send you to collections, cancel your account, ban you from the platform." Today, after sending multiple messages yesterday, I found my account has been cancelled without any reference to what I paid for, whether the app works, or anything. Garbage. Don't use it.

I have signed up to MantraCare for online therapy, and after navigating system glitches for 2 hours, I am now unable to schedule an appointment despite already having paid for online therapy. The whole experience has so far been very stressful, and I would not recommend this service to anyone suffering from depression or anxiety.

Mantracare is an online platform to help people connect with therapists online. It has many similarly sounding sites which adds to confusion over which one you are supposed to use. I signed up for a 7 day trial with MantraCare and before booking a session found another service I liked the sound of better. Mantracare took my credit card info and email and a sub would auto renew after the 7 days. Two important details, you cannot log in on a desktop or laptop, you MUST use your phone even though you can sign up on a laptop. Second, they will not permit you to access your account until you have booked an appointment and agreed to further charges. I contact via email, they refused to help unless I signed up further and downloaded their app. I contacted chat, where I at first heard the same thing, then that I should create a second account with a new email, and then cancel that one. What?! The English language ability was at best medium, and the agents were either not trained or had poor logical ability. They couldn't connect how their suggestions would not result in the problem being solved, or how it would exacerbate the problem.

I contacted Mantra Care this morning to possibly be assigned a psychologist. I am from South Africa and asked for a South African therapist. The customer service was very prompt and contacted me without any delay. However, the therapists they assigned me to could not be verified as certified psychologists. The person I spoke to on Whatsapp didn't know the difference between a counsellor and a psychologist. The one counsellor she referred me to said that she had a Masters in psychiatry:
"I hold a Masters degree in advanced psychiatry obtained in 2019 from the North-West University (Potchefstroom Campus), South Africa."
There is no such qualification in South Africa. Also, I don't have a need for a psychiatrist, but was looking for a certified and verified psychologist.
Also, the fee for this service was R400/h. A psychologist in South Africa works from anything from R600 to R1200/hour. If that is what Mantra Care is charging for the therapist's services, the therapist herself is getting far less than the R400/h charged. It is impossible for any psychologist who is above board to work for such a fee.
Maybe the service is good for other countries, but certainly, please take care before you entrust your mental health to a provider from Mantra Care.

MantraCare is a great platform to seek different types of treatment
For diseases. The staff is nice and humble.

I had an amazing Experience with MantraCare. Therapists are very friendly and helpful. They provide therapy at a very reasonable price.

I took sessions from therapists and it was really an helpful counseling from mantracare... I recommend it to everyone who is suffering depression and anxiety