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I m very happy with this site, best customer service
I really like this site, great designer clothes and fast delivery and Free shipping.
It's a great website. All the products i purchased are very nice. It's the best online store and it was a great experience. Customer service is very very good.
I've been trying to order Terani gown that i fell in love with. But i have ordered from multiple websities saying"in stock" but they then send me an email saying it's not in stock. I was tired of getting my hopes up. Finally i called Terani and ask them where can i get this dress. They guided me to macktack.com and since this time they are my favorite website.Not only they finali hadthe dress i wanted but they explained everything about international shipping and the girl Nino who is working in customer servise was tracking my shipment and emailed me that is in Georgia already and DHL will call me soon. Outstanding experiance!
I bought a jovani dress from here and the shipping and price was really really good. I received the tracking number and all the shipping information on time. The dress arrived the next day after I placed the order. I am very pleased with the service.
I had researched and looked into purchasing a specific Tadashi gown. Other websites had some mixed to poor reviews. I decided to try MackTak after reading mostly favourable reviews.
I didn't receive an order confirmation email and decided to call two days after placing my order. The associate was very friendly. She apologized and sent my confirmation right away.
Hilariously enough... about 30 minutes after receiving my confirmation email, I received a knock at the door. The courier was there with my dress!
For those who say there are problems with their dress (poor quality or craftsmanship)... not sure what you're talking about. I received an AUTHENTIC Tadashi gown. Not a stitch out of place. It is perfect.
Thanks to Nino and the wonderful staff at MackTak mart.
For other Canadian shoppers - a warning - the shipping is free... but you WILL pay customs charges. This is unavoidable for MackTak - so don't blame them. I've been shopping online for 15 years - you WILL have to pay customs and import fees. It's the same as crossing the border to shop in Buffalo or Detroit and returning with merchandise. Unavoidable.
I didn't mind paying the $60 fee. MackTak gave me a great deal on my gown... the customs fees were secondard.
Great work, MackTak. I will continue to shop here.
