Logues Shoes

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Reviews

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3.9
Reviews 136
5 Stars
94%
4 Stars
0%
3 Stars
2%
2 Stars
0%
1 Star
4%

Ireland
1 review
0 helpful votes
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Outstanding service
August 14, 2019

First time using logue shoes but certainly not the last. Fantastic service and quick delivery thank you..

Date of experience: August 14, 2019
GB
1 review
0 helpful votes
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5star *****
August 13, 2019

Excellent delivery time and a very quick refund acknowledgement, as unfortunately I had to return them.
I posted them on Saturday from northern Ireland and I received an email on Monday morning to tell me that they had been refunded.

Date of experience: August 13, 2019
Ireland
1 review
0 helpful votes
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Superb Service
August 9, 2019

Easily ordered online and email arrived promptly with confirmation and delivery details. Shoes arrived within 2 working days and my daughter was delighted with them and also 2 lollipops enclosed were a lovely surprise!

Date of experience: August 9, 2019
Ireland
1 review
0 helpful votes
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Extremely fast delivery
August 7, 2019

Shoes arrived within 2 days. Perfect fit. Delighted with service. Would buy from Logues Shoes again.

Date of experience: August 7, 2019
Ireland
1 review
0 helpful votes
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Great service
July 16, 2019

Rang and spoke to Sarah twice. She is lovely and so helpful. Nothing too much trouble. She is a gem!

Date of experience: July 16, 2019
Virginia
1 review
0 helpful votes
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Fast delivery
July 15, 2019

Delighted with purchase as it was a gift, very fast delivery via post. Good quality packaging and clear instructions if returns needed

Date of experience: July 15, 2019
Ireland
1 review
0 helpful votes
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Hi
July 15, 2019

Shoes had crinkled heel. I complained but was told to walk them on carpet? I don't have carpet. I expect better when I order on line. Shoe heel still crinkled. Poor after service.

Date of experience: July 15, 2019
Betty K. — Logues Shoes Rep
over a year ago

Dear Joan

Thank you for taking the time to leave a review.

Naturally, I am disappointed to read the content and we pride ourselves on offering excellent customer service so I hope you can accept my sincere apologies that your recent experience was unsatisfactory.

I was in contact with you via email on the 9th & 10th july and had offered to refund your shoes and postage cost or to replace your shoes with a different pair of the same style. As we did not receive a reply we assumed the you were

Happy with your purchase. We left the decision to keep or return the shoes at your discretion as we didn't physically have the shoes to access for a fault.

I hope this does not put you off shopping with Logues shoes in future and we are given another chance to meet the high standards our customers expect.

Kind regards

Rochie - Customer Service

Ireland
1 review
0 helpful votes
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Excellent
July 12, 2019

Excellent experience from start to finish, ordered around 3pm and they were delivered the next day. Would highly recommend

Date of experience: July 12, 2019
Ireland
1 review
0 helpful votes
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Shoe Order
July 10, 2019

Ordered shoes from Logues in Galway and they arrived the following day. Delighted with the excellent service.

Date of experience: July 10, 2019
Ireland
1 review
7 helpful votes
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Gift token
July 9, 2019

I wanted to purchase a gift token for my sister for her favourite shoe shop Logues in Galway for her birthday. However, when I checked the website I couldn't see how to do it so I rang the shop with my enquiry. Sarah answered and set up an online link for me as she said it was shop policy not to take money over the phone. The link worked perfectly and Sarah emailed again to confirm my address and details. I received the voucher in the post the following morning. Well done Sarah and well done Logues!

Date of experience: July 9, 2019
Ireland
1 review
0 helpful votes
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Excellent service
July 7, 2019

Very good service, shoes were delivered 2days after ordering. I live them and they were very good value.

Date of experience: July 7, 2019
GB
1 review
1 helpful vote
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Logues Shoes
July 3, 2019

Very Good, The staff where professional, It was a good experience. There products are 1st class. I would go back again.

Date of experience: July 3, 2019
Sweden
1 review
0 helpful votes
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Very happy!
June 27, 2019

I love my new shoes. They were delivered quickly and without any trouble. Everything worked as it should.

Date of experience: June 27, 2019
GB
1 review
0 helpful votes
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Fantastic service
June 23, 2019

My first time purchasing from Logues but I will definitely buy from them again. Such fast delivery and loved the 2 little foot shape lollipops. Got Reiker shoes with a good reduction so very happy with the shoes and the service.

Date of experience: June 23, 2019
GB
1 review
0 helpful votes
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Great Experience
June 21, 2019

User-friendly website. Information received regarding delivery. On-time delivery. Nicely packaged. Loved the little touches like the lollipop and the paperclip - made my day.
Well done!

Date of experience: June 21, 2019
Ireland
1 review
0 helpful votes
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Great service
June 20, 2019

Great service. I got the shoes the following day. Very happy customer. Will definitely shop with you again.

Date of experience: June 20, 2019
Ireland
1 review
0 helpful votes
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Very efficient service. Excellent.
June 15, 2019

Ordered my bag online and it arrived by post the next morning. In the meantime I received a tracking number from Logues and was able to track my purchase. Excellent and efficient service. Thank you. Mary Collins.

Date of experience: June 15, 2019
Ireland
1 review
0 helpful votes
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Excellent
June 10, 2019

Got my shoes super fast and was thrilled with the little surprise gift too would recommend the service to everyone!

Date of experience: June 10, 2019
Ireland
1 review
0 helpful votes
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Greatly satisfied
June 4, 2019

I ordered shoes on Friday. They arrived at my door on the following Monday at 11.30 a.m. I was not charged for delivery. Also, they were cheaper than an equivalent pair I had previously bought in Dublin.

Date of experience: June 4, 2019
Ireland
1 review
0 helpful votes
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New Gabor Bag
May 20, 2019

Delighted -- Ordered bag late on Sunday, Received it, in farthest Donegal on Tuesday morning. It is my first experience of Gabor bags. I have had several pairs of shoes.

Date of experience: May 20, 2019