Levi's
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Business Highlights
General
Parent Company: Levi Strauss & Co
Target Gender: men, women
Target Age Group: 0-3, 4-12, 13-18, 19-25, 26-45
Shipping
Shipping Cost: $7.95
Free Shipping: sometimes
Free Shipping Detail: for members
Returns
Return Policy: not free
Return Instructions: products must be in original and unworn condition, defective, or an incorrect item with original tags attached
Return Cost: $7.50 fee (non-members)
Sustainability
Sustainability Score: Good
Recycling Program: Partnership with Cotton, Inc.’s Blue Jeans Go Green Program
Responsible Materials: recycled
Product
Style: casual, classic
Body Fit: regular, tall, plus size
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 6XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)
Customer Service
Support Channels: chat, phone, contact form
Support Phone: +1 800-872-5384
Payment Options
Payment Methods: card payments, financing, PayPal, Venmo, Google Pay, Apple Pay
Buy Now Pay Later: Afterpay
Membership Programs
Rewards Program: TopCashback, Rakuten, Mr. Rebates
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How would you rate Levi's?
Levi's Reviews Summary
Levi's has a rating of 2 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Levi's most frequently mention and customer service. Levi's ranks 43rd among Jeans sites.
service
18
value
21
shipping
14
returns
11
quality
18
We monitor reviews for authenticity
Date of experience: June 8, 2016
Social Media
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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