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Lashkaraa

2.6

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Lashkaraa Reviews Summary

Lashkaraa has a rating of 2.6 stars from 288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lashkaraa most frequently mention customer service, tracking number and credit card. Lashkaraa ranks 10th among Indian Clothing sites.

service
67
value
63
shipping
64
returns
45
quality
63

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Pennsylvania
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False Eid Promise
July 1, 2016

I have ordered from them several years ago which for the first time I ordered and of course then they delayed my order. I made a review about this. They delivered my outfits on Eid. Years later I gave them another chance and last year I ordered again and they delivered on time. So why not give them another shot this year. And i placed my order on April 9th. Ordered 4 outfits. Each of the outfits shows 15-21 ship days. 2 of the outfits i received in April. Then for the other 2 outfits on April 21st I receiver an email from them asking me to confirm the length of the kameez. So now I'm thinking oh ok they will be shipping this end of April since it is in stitching process. Havent heard from them since April 21st when I responded to them about the correction. May came and now this is 3rd week of may and no information about the shipment of 2 outfits that I have been waiting. I have been going back n forth with a rep name Shebaz Khan. Of course all they can say Sorry or they will give store credit for not meeting their promise time. Now on may 31st shows both of the items shipped under different tracking number... 1 shows to deliver June 4th end of business day and the other one shows no movement since may 31st. I havent went anywhere to shop since I spent my money on this site to deliver my outfits before Eid. How is this your "Eid Promise" when one of the outfit is being delivered end of the business day? Don't advertise such things. I have seen their answers about comparing other corporate companies like forever21 and all. They have estimated dates to show on their site. They even say how many days it takes to them to process and from there it is an ETA. That sure shows professionalism. My sister is in the same limbo. They cancelled 1 of her outfit and 1 arriving end of the business day on Eid. And now they do not respond back how they will compensate. On May 22nd Shebaz Khan said I will receive it before Eid or store credit n then on May 29th he says by Eid. What kind of BS is this? I have screenshots attached. I also ordered 2 more outfits on 2nd week of May. Same thing 15-21 ship days but no answer or movement. How am I supposed to be stress free about this?

Date of experience: July 1, 2016
Sarina K. — Lashkaraa Rep
over a year old

Hello,

Could you please provide us with your order number so we may look into this? Please note that due to 4th of July holiday in US, customs is closed that day hence deliveries halted. All our packages at latest are scheduled to be delivered by 10:30 AM on July 5th via DHL. If you could please provide your order number, we can assure your delivery at the earliest. Thank you and apologies for the inconvenience.

From the business

Shop for designer salwar kameez with latest celebrity designs, including anarkali suits, dresses, lehenga cholis and sarees only at Lashkaraa


lashkaraa.com
Radha Krishna Logistics Park, Surat, India
+76
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