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I would like to share my experience in the hopes that it will save people's money! I was tempted by how nice their dresses are and by the fact that they can do custom size dresses. So I found a dress, took my measurements and placed my order. I have even paid extra for expedited delivery as I needed the dress for a wedding. The dress did come quickly however the biggest shock was that the dress is almost 3 times bigger than my size! Nothing has been made according to the measurements I have requested.
I have emailed their support immediately complaining and requesting a refund, and I was asked to provide them with photos, so I did take photos that show how big the dress is, they came back to me telling me that the dress has been tailored made and it can not be returned and that I have taken the wrong measurements! Not only that, they even want me to take more photos of me taping myself so they can see the measurements! Also they told me to take it to a tailor to fix it! I am just shocked of how those sites even exist and are just stealing people's money.
People please stay away from those sites, I have learned the hard way. I am still fighting with them and requesting a refund. I do not see how I will ever get my money back. But I am writing to whoever is tempted to order a dress from there, it is all a waste of time and money and you will end up throwing it in the bin where it belongs.
Not only that, they are not even based in Europe nor England! They are all based in China, so we do not have any rights as a consumer. Please stay away from temptation and I really wish I have read the reviews before I made my purchase. And as others are saying this site is new, their other website is DylanQueen.co.uk. Be very careful and save your money!
I found a really nice prom dress in their website which I really would like to purchase but I'm hesitating because Ive never heard of this site before or even ordered from it. Can anyone tell me if its real or not. Thanks
I havent used this website but have used dylanqueen.co.uk. It is the same company, they have just opened up a new website! Please read the reviews on dylanqueen. co.uk before you waste your money! And also check out missdressy.co.uk and diydress! They are all the same and you will be so disappointed in your purchases and will not get your money back! Please do your research before parting with your money as my experience the same as all the awful reviews you will read.
