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Bought after seeing on Instagram. Sizes are way smaller than indicated. Quality is awful. Gave me a complete runaround on return. Offered to refund only 25% of my purchase. Stay away! Once you buy something, you are stuck with it!
I would not recommend buying from them. I had the most horrible customer service experience. They sell clothes as "cotton blend" but they are purely synthetic and don't even disclose the material composition. I have had a series of emails with them, but they simply refuse to address the issue and initiate the return. Mind you all this time and effort to explain why I'm returning something when they say they take returns. They infact said that its not worth the money to take this return (3 tops worth over 60 bucks!) I actually doubt if their custmer service even understands English.
Cheaply made and poor fitting. Sizes are about three times smaller than should be. Giving me the run around on returns. Obviously a fraud. Lesson learned. Never buying anything on Facebook again. Too bad they scammed me out of $70. BEWARE.
I recently ordered 8 dresses from Koan Daily for the first time. They arrived and I was severely disappointed with the bad quality of the fit, fabric and styles.
Not only that, the dress which was the ONLY reason I had placed the order in the beginning was not in my parcel - yet I had been charged.
Through several attempts with Customer Service (who conveniently appeared not to understand English too well) I tried to point out the mistake and sent through proof of the order - proof of confirmation.
Yet, customer service, carries on denying all knowledge.
There are better websites out there where the orders are handled more efficiently, effectively and timeously - I would caution EVERYONE from using this platform to buy clothes as they do not correct mistakes.
I will clearly lose my money on the dress not included.
No compreis en esta página.
No son serios.
Cuando llegó el vestido que había pedido, lo quise devolver porque no me gustaba y no puedo.
No puedo hacer la devolución, les mando un mail tras otro y no resuelven la situación forma intencionada para no permitirme devolver el producto.
Me había pasado nunca con una compra online.
No os recomiendo en absoluto esta marca.
I was very skeptical at first to shop from this company, but I took a chance and am sure glad I did. I am a plus size and it is often difficult to get clothes that fit when you buy online. Each item I bought was perfect, flattering and just great quality... also fabulous price point. I was also quite shocked at how quickly I received the item, as I live in Canada. Not sure where the negative reviews are from, but my experience was flawless. GREAT CUSTOMER SERVICE... responded back to your email quite quickly. I am your new loyal customer and look forward to many more purchases.
I placed an order for a nice dress on this website about two weeks ago, I just received it, and the quality of the clothes is excellent (considering the price, of course). I will certainly repeat
I love this website and use it all the time. Super cheap and affordable and the shipping isn't terrible. I often use this page when I need something, but it is too expensive elsewhere. I highly recommend because it is very easy to find fashionable clothes but much cheaper than the normal price.
So many amazing clothes! Clothes, jewelry, accessories! Literally this website has it all! OMG, it's overwhelming in a good way!
I love this online clothing shopping website! They have excellent customer service and they deliver everything on time! I have a million orders from here.
I'm so happy. I got my order so fast, all the clothes look amazing. Perfect sizes. I'm surprised. I expected problems with the sizes, but no. I will order often from this website! Thank you girls! They made my day
Their clothes are incredibly high quality and arrive very fast - I have some clothes from this website and will keep shopping! I definitely recommend it.
The fabric of my new dress is almost transparent, but I wanted it that way! Otherwise it was very well done and fit me well. I received my purchase in two weeks.
I love buying clothes here! They have so many styles. I liked that the website was very organized and easy to navigate!
The price is great and the clothes are fabulous. The idea of this online boutique is great, I love the online experience!
Amazing online store! At such a great price, you can get everything you want. From elegant clothes to cool clothes to stay at home!
Fast shipping, affordable and pretty clothes. Easy to navigate the website. I love this online boutique. I will continue shopping here
The website is great. So easy to navigate I find it 100 times more convenient than going to the mall. Today nobody has time to do that. That's why this clothing website is perfect. I love.
I had never bought clothes online before, I was completely impressed with this shirt and the service received. The package arrived on time within two weeks of ordering and I had no problems with the purchase. Feels sturdy and comfortable, looks amazing.
Excellent well designed clothing with possibilities to choose the one I like the most and the appropriate size, this online boutique is worth trying. I already did it and I am satisfied with the online service received.