2 reviews for Kiss&Fly are not recommended
These reviews remain publicly visible as part of our commitment to transparency. Our review quality system prioritizes reviews with specific, detailed, and actionable feedback. The reviews on this page contain more limited information, so they are displayed separately while remaining available for everyone to read.
India 1 review 0 helpful votes
No refund given - ons should not waste their time on Kiss&Fly
March 19, 2023
Order No - 46BZDUDN
Refund request was submitted on 19th Feb. Its been 1 month already I have not received any single penny.
Date of experience: March 19, 2023
Romania 1 review 0 helpful votes
SCAM ALERT
December 18, 2020
DO NOT BOOK WITH THESE THIEVES! DO NOT BOOK WITH THESE THIEVES! DO NOT BOOK WITH THESE THIEVES!
Date of experience: December 18, 2020
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Hello!
When processing all ticket refund requests, our agency, in accordance with the agreement with the airline, must be guided by the fare rules that regulate the penalties for the refund procedure.
If you wish to familiarize yourself with the fare rules that apply to your order, you can do this right now, in your personal account, by clicking on the "Fare Rules" section. In your case, according to the airline's fare rules, when canceling a ticket, it is possible to return funds only for some unused airport taxes and taxes. The ticket fare and payment system markup are non-refundable. The service fee of our agency for processing the request is 39 USD, and the payment system extra charge, which is charged for the initial payment, is also non-refundable. By applying these fines, the amount to be returned exceeded the service fee of our agency. Unfortunately, due to the airline's fare rules, your tickets are non-refundable.