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Kaylee And Tepid

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Kaylee And Tepid

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kayleeandtepid.com

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Kaylee And Tepid Reviews Summary

Kaylee And Tepid has a rating of 1.1 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kaylee And Tepid most frequently mention credit card, customer service and pile rug. Kaylee And Tepid ranks 253rd among Bedding sites.

service
7
value
5
shipping
6
returns
5
quality
5

We monitor reviews for authenticity

California
1 review
2 helpful votes
Follow Carl S.
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I bought a bedspread from Kaylee and Tepid. It took over a month to receive the item, which was shipped from China. Then it spent most of the month sitting in customs. When I did receive it, it was too small for the bed! Being in my late seventies I feel I've been defrauded! Worse, I can't find a photo of the design I purchased on their website to include with my review.

Date of experience: February 15, 2020
Michigan
1 review
1 helpful vote
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F"n SCAM.
February 14, 2020

I seen the address was a empty lot, too late, I paypal them. Contacted paypal right away. They closed it saying they were not a scam. I looked again and now address is in Singapore? They kept sending me emails to put me off. All emails from different names in company where same email address that now gets sent back to me as no real address. Paypal has reopened my case. DO NOT BUY FROM THEM< DO NOT. SCAM

Date of experience: February 14, 2020
GB
1 review
0 helpful votes
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Ordered 6 weeks ago, recieved nothing but excuses, obviously llost my hard earned cash, hate being conned

Date of experience: February 13, 2020
Canada
2 reviews
1 helpful vote
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SCAMMERS!
February 13, 2020

I did a Google image search of a rug they were advertising. It turns out it's a product handled and sold by Wayfair. So Kaylee and Tepid are ripping off photos of merchandise being sold by other companies, taking your money, and sending you cheap knock-off crap replicas of what you think you'll be getting. Forget about getting a fair refund. They only offer 30%, plus it will cost you more than the product is worth in shipping to send it back to them, which you'd have to do to get your 30% refund for a fake piece of crap. DO NOT BUY FROM THIS COMPANY UNDER ANY CIRCUMSTANCES. I was lucky they sent me something. A lot of people pay and get nothing. SO BUYER BEWARE! By the way, I did read buyers' comments and all were positive, so I'm guessing they write their own reviews, as well. I've included photos for comparison. The thick plush beautifully coloured rug on the right is what they advertised. The photo on the left if what they sent. A thin blanket like item that looks nothing like what was advertised because its cheap crap they imitated.

Date of experience: February 12, 2020
Illinois
1 review
1 helpful vote
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Ordered a RUG & got a cheap-$#*! printed MAT! Turning them into my credit card company - they are a bunch fo FRAUDS!

Date of experience: February 12, 2020
California
1 review
0 helpful votes
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Well... wish I would've seen all these reviews before purchasing what I thought was a RUG (as it was stated and advertised). I did research the company in December 2019 before purchasing and all I found was mostly positive reviews. Now I look and it's all horrible reviews. Like most of the folks on here... I purchased the advertised beachy RUG with obvious carpet fibers and pile (yes, I'm capitalizing 'rug' purposefully) and received a horribly pixelated image IN TOTALLY DIFFERENT COLORS on a foam mat with black edging. I don't need to post pictures because every review has the exact same picture of what I received. GARBAGE! And it took 27 days from the date of purchase to delivery. So whomever received it in 7-10 days is really lucky (well, lucky if you actually received what was advertised). And like most folks on here... they only give you a 30% refund unless you ship the product back to China. Shipping back to China would cost more than 70% of what I paid. I don't need to waste anymore of my money or time on this. STAY AWAY! They got one star because at least their Customer Service is responsive... even if it's not what you want to hear.

Date of experience: February 12, 2020
Wyoming
1 review
0 helpful votes
Follow Kathy M.
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I ordered a 9X6 Buffalo Red Rug on 1-9-2020 that was listed as sculpted pile rug with nicely finished edge. I just received it today 2-11-20. It is a piece of foam with a picture photoshopped on it. It is edged in dark fabric. What a huge disappointment after waiting over a month for it. In came packaged in a cheap plastic mailing bag, like what you would get a shirt in. I had checked the reviews on the website before I ordered it, but they must be fraudulent. They say there is no refund if the package is opened or if it was marked down over 10%. How would you know what a piece of junk it was if you didn't open the cheap mailing bag that it came in? I am very disgusted and out $113.91 for something that I would be ashamed to put on my floor. I would think that Facebook could do something to keep a company like this from swindling all of their customers. I don't know if Better Business Bureau has any control over things mailed from China. This is nothing but a scam and stay away from this site or you too will be scammed.

Date of experience: February 11, 2020
Alaska
1 review
0 helpful votes
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Cheap product with inferior printed screen faded image of octopus... bought to cover another rug shredded by cat... poor xhoice

Date of experience: February 11, 2020
Oregon
1 review
0 helpful votes
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My review will only reiterated the other 57 one star reviews. I ordered 2 "quilts". Both of the "quilts" are not what I ordered. It's going to be interesting. I place my order over 30 days ago. I had to email the company twice to find out where my merchandise was. I believe they purposely held onto the merchandise now. I WILL NOT GO DOWN WITHOUT A FIGHT TO GET MY REFUND! D**N, I'm absolutely LIVID.

Date of experience: February 11, 2020
Utah
2 reviews
1 helpful vote
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Bait and switch!
February 8, 2020

Don't go anywhere near this siteabsolutely TERRIBLE merchandise! The quilt I received was not even the one I allegedly purchased! Run, run, run!

Date of experience: February 8, 2020
Texas
2 reviews
7 helpful votes
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Return Policy Stinks
February 7, 2020
Updated review

When trying to return the inferior rug I purchased, they offered to refund me 30% of the value. How ridiculous is that. They also offered to give a 30% discount on a future purchase like I would EVER buy anything from them again. I can see how they stay in business--they sell inferior products and then make it almost impossible to return it. I am keeping the rug to remind me just how stupid I was.

Date of experience: February 7, 2020

So Very Sorry
February 1, 2020
Previous review

Unfortunately I did not check the reviews before I ordered my rug. I really liked the design so I ordered it. How very sorry I am. It is beyond substandard and certainly NOT worth $50 (on sale from $100). There is no way that I would EVER order anything from this company again.

Date of experience: February 1, 2020
Canada
1 review
2 helpful votes
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I ordered a pillow cover with a sweet pic of a crescent moon and a yellow Labrador Retriever dog that looked just like my dog. The only reason I ordered it at all was because it looks like my dog. After waiting a month for it, what I received is an entirely different pillow cover with a very blurry, pixelated pic of some small, fluffy white dog. The pic was obviously copied from somewhere, blown up on a computer and printed on the cloth. I would have preferred to give them no stars at all. I am trying to get a response from them about sending me the one I actually ordered, but I suspect t it will be equally as ugly and poorly made, and I will likely never get a refund.

Date of experience: February 6, 2020
Australia
3 reviews
24 helpful votes
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100% Scammers
February 5, 2020

------------0 rating.
I wish I had read the reviews before buying.
I purchased an owl rug for my daughter, thought I was receiving this lovely carpet pile rug with owls on it as advertised Instead I received an oversized bath mat with computer printed owls. They are dispicable and should be held accountable (I wish).

Date of experience: February 4, 2020
Michigan
1 review
2 helpful votes
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Quilt Garbage
February 4, 2020

My wife and I ordered a "Sheep quilt" and received literally 2 sheets of cloth sewn together while pictured item showed thick quilt with appliqued sheep. Reached out, they offered 8 dollars refund for a 60 dollar purchase. Covered part of shipping if I accepted. Really, what a piece of garbage from a garbage management. I would not recommend buying thread from this company, it would probably arrive in pieces, and you would be charged to return the falsely advertised item. What a sad, sad company.

Date of experience: February 4, 2020
Maryland
1 review
1 helpful vote
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Total rip off
February 4, 2020

The product was not as represented at all. The color was wrong the material sleazy, and the print was digitized and very blurry. The only offer of refund was for 30% of my purchase price. They should not be allowed to advertise on Facebook.

Date of experience: February 4, 2020
Colorado
1 review
5 helpful votes
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I wish I had read the reviews before I purchased, but that's what I get for making an online, emotional, impulse buy. I recently lost my black cat and when I saw the picture of the black cat bedding, it just brought tears to my eyes and I immediately went to the website and hit buy now. When I finally received the package and opened it, I thought they had shipped it to me inside out because the colors were so off. But no, that's how it really was. The colors are off, the design is hard to see, and the quality of the material and production is not at all as advertised. Check out the pictures to see the difference between their ad and what I received. Also, their website does not work properly at all. I'm glad I decided to wait for this to arrive before I ordered anything else, which I will not. Very disappointed.

Date of experience: February 3, 2020
Colorado
1 review
4 helpful votes
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AWFUL,
February 3, 2020

It is not what a order. Needs to be returned to China at my expense. Buyer be ware. This a horrible company to work with. BAD BAD BAD BAD BAD BAD.

Date of experience: February 3, 2020
Massachusetts
1 review
9 helpful votes
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Awful
February 1, 2020

On the website what I ordered looked like a nice handmade quilt on sale. It turned out to be a piece of printed cloth with some quilt stitching on it and no stuffing. The print on the cloth was very poor quality like they'd copied it from the internet and it got blurry as they made it larger. I had accidentally ordered the wrong image as well and when I asked about exchange they said no. That would have been reasonable for an actual quilt, but for a piece of printed cloth I think that was a poor response. This isn't worth the money.

Date of experience: February 1, 2020
New York
2 reviews
5 helpful votes
Follow Carole C.
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My decor is rustic modern. Browns and greys. I ordered a quilt with a moose and beer with what appeared to be dark colors. I got a cheeply mad ( looked like sheets sewn together) with what looked like images spray painted on a white sheet, A pink Moose? Dark blue purple bear? The thing could not have cost more than a couple dollars to make and with a king size, I paid 20 to 40 times more than what it is worth.

I cannot use it, look at it and no way sleep under it. It also smells very weird.

Kaylee should be ashamed of herself -assuming she is even real.

Dishonest, highway robbery! Disgusting!

SINFULL!

Date of experience: February 1, 2020
Kentucky
1 review
2 helpful votes
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If you are lucky you may receive something cheap. I myself never received mine. And don't do anything to assist.

Date of experience: January 31, 2020