1 review for JAP Cozy is not recommended
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Georgia
1 review
3 helpful votes
The UGLIEST, CHEAPEST, most DISGUSTING quilt I have EVER SEEN
May 13, 2019

So guys... I am FUMING right now... mostly because this was SUPPOSED to be a birthday present for myself. This is... BY FAR... the WORST birthday gift I have EVER received. I am literally crying right now as I write this because I am so pissed off. So on to my story. I saw these quilts advertised on Facebook. I went on their website (japcozy.com) and INSTANTLY fell in love with this beautiful quilt I saw on there and purchased it on the spot. The quilt was originally priced $129.99 but was marked down to $59.99 (this should have been my first warning.) Please note that the website makes it VIVIDLY CLEAR that this is a HAND-CRAFTED quilt of the HIGHEST quality materials and that is why it takes so long to make (the seller said 2 weeks). They also use the words "beautiful" and "very soft" to describe their quilts. So I received the quilt today. I purchased the quilt on April 17th and it arrived on May 13th... nearly a month later. I was so excited to see this quilt, I was literally going to the window every 5 minutes waiting for the mail lady and I met her at the mailbox. WHERE do I begin? To be fair, I will say, the seller (Hoshino Minami of Japan) WAS very good at emailing me every couple of days and keeping me apprised of his progress while he was creating supposedly my quilt. (that, coupled with the STELLAR reviews I had initially read from people who have purchased his quilts, is what persuaded me to go through with this purchase) But that's about the only positive praise I can give him. First of all... the seller CLEARLY indicates the measurements of the quilts on his website (the sizes he advertises are Queen, King, and Canopy King... I ordered the Queen sized.). The measurements that were specified for a Queen sized quilt (which again, is the size I purchased) was 80 inches by 70 inches. I was so excited to see this quilt that I immediately opened the package (which it wasn't packaged securely in a box... which is what I expected because it came from overseas... it was in a loose, plastic envelope) and I put this quilt on my Queen sized bed and I was a bit puzzled when it BARELY reached the ends of the bed. So I measured this quilt that was so PERFECTLY crafted JUST for me... three times to be absolutely certain I was measuring it correctly... and all three times I measured it, the measuring tape read 76 inches by 65 inches... SIGNIFICANTLY smaller than what it is supposed to be, according to the measurements given on their website which again, to remind you... were supposed to be 80 inches by 70 inches. So that was strike one. Strike two came when I took a closer look at this so-called "HAND-CRAFTED QUILT". To call this quilt handcrafted is a JOKE. This is NOT a hand-crafted quilt. I OWN hand-crafted quilts. I know what hand-crafted quilts are meant to look like. It looks like whoever made this quilt printed the design on one solid sheet of fabric and it just has white thread woven over it in an ugly, squiggly design. The colors used in the knot-work and background are also SIGNIFICANTLY less vibrant than what is shown on the website pictures and the Celtic knots that make up the design are blurry around the edges giving it a VERY cheap look. It is also PAPER THIN... there is BARELY any batting inside this quilt (IF ANY) and I got into bed with this quilt and wrapped up in it. (Remember... this seller states VERY CLEARLY on his website and I quote "each of JAPCozy's Quilts is made of Kona Cotton which is 100% combed, premium quilting weight cotton fabric. We also mix it with a small percentage of microfiber to bring the soft, smooth, beautiful-to-the-touch final quilt." It doesn't feel like high quality fabric at all... it feels more like the cheap sheets that you would buy at your local Walmart. It's not warm. There are also at least TWO places where the stitching is flawed (even though one email specifically states that they sent it back for the stitching to be corrected) Strike three is that this seller is a LIAR. He claims on his website that his company hails from Japan, but according to Paypal, the quilt was shipped from CHINA. So obviously, I am extremely upset and want my money back but GUESS WHAT? The website also states that NO REFUND will be given if the product has been opened because they can't guarantee the product wasn't damaged after it was opened. So now not only do I have this cheap, ugly quilt... I am also out $60. (and it compels me to ask the question, how am I supposed to know I am not happy with the product if I keep it in the packaging and don't SEE the product?) Just for fun, I am posting a picture of the ugly-$#*! quilt that is now crumpled in a ball at the end of my bed because I am so pissed off, I can't even LOOK at it. The second picture is the one I saw on the website... and you can CLEARLY see the difference in the two... particularly that the one they have doesn't have the ugly white squiggles all over it. And please note... when I took the picture of this quilt, it was JUST taken out of the shipping bag. I have not washed it, or digitally altered this picture in any way. This quilt is brand new. You can CLEARLY see the difference in the color and design.

Date of experience: May 13, 2019
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