I paid for proxy service via Alipay on May 25,2026, order number: *********************060. The total amount paid was 110.81 RMB (16.20 USD). After payment, the service failed to work normally. I contacted customer support many times to ask for troubleshooting and a full refund, but they only gave perfunctory replies and firmly refused to process the refund.

This company accepts Alipay payments but does not provide qualified service or basic after-sales support. I warn all potential customers to think twice before placing orders here, especially do not use Alipay to pay, since there is no effective dispute protection for cross-border transactions. I have kept all payment records, order screenshots and chat records as proof.