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I ordered a golf accessory from this company because their website showed a ship date at time of order that was 20 days after the order was placed. A week after the ship date shown at time of order entry, there is no update on their website except "backordered". I sent two emails to the *******@intheholegolf.com address with no response. All I wanted was an update of some kind on what the manufacturer says is the new ship date. As other reviewers have noted, they immediately bill when you place the order, not when the order ships. If I get the product or a response, I will amend this review to keep it fair and accurate.
I read the reviews about response, which seemed a bit tough during the COVID crisis. I order a Clicgear 4.0, which everyone knows is a long lead time frame. Anyway, they got back to me within 4 business hours.
I ordered the Bat Caddy xr3. Inthe hole took my payment! I have no tracking number, ive tried to call customer service. Cant get through. Ive disputed it with paypal! This was ordered May 27th! I still have not gotten anything! Not happy at all! Will never buy from this company again! Im out $800!
Easily the worst customer service I have ever dealt with. I know it's a tough time for everyone and we are all dealing with a new normal. But I have sent three seperate emails about an order placed over a month ago with absolutely no response. I never write reviews, ever, I'm only writing this in the hopes that maybe they see this and respond. Don't waste your money here trust me
I ordered a simple charger, it took weeks to receive only to find it was the wrong one. They said they would send the right one but did not. After following up again with them they said they would send it and that no one did the follow up the last time I called. I asked why it wasn't sent after the last call and I was asked, "have you heard about Covid?" These guys are expensive, glib and unreliable. A bad combination.
First time ordering from In The Hole! Golf and it was a great experience. My Bennington golf bag is exactly what I was expecting and was delivered at my door in Canada. This bag was easy to find on the internet but most of the companies didn't deliver to Canada. I was happy when I found In The Hole! Golf, they really delivered in every the sense of the word. Thanks for making me happy.
Real nice, light, pushcart which is easy to fold/unfold, and very maneuverable. Top quality and worth every penny. In the Hole Golf had a great price and sent the cart right away. Thanks very much. I'm sooo glad I found you and I look forward to future purchases from you!
I have received one of the two pair ordered.
The small glove that we ordered still has not arrived.
But the large we ordered did arrive as expected. I have not yet been able to try it out, but it is what I expected and ordered.
Perfect item, quick shipping with tracking, good price, overall a smooth transaction, I'm a happy customer.
I ordered Sun Mountain Umbrella and Seat for Speed Cart. The items were delivered separately. The one came was the Umbrella, the shipment was a little open, but it was a good condition.
There items were replacements for worn out or older golf accessories. I knew what to expected and was happy when the order arrived. Communication with the company was efficient. I am happy with this transaction. Will use this vendor again.
Product delivered by UPS to their wrong depot. They followed up with a phone call to me and the parcel was redirected correctly. I received it two days later. Good job UPS.
Good Shipment, Given I'm in Australia WA (couldn't be any further away). I placed an order on the 14th May & received delivery on the 1st June so just three weeks.
I also received updated tracking emails detailing it's delivery path, so I was aware of the scheduled arrival.
Unit looked Ok on the inside, but the packaging wasn't great. And Oh by the way, the unit only ran 5 times and died. Batcaddy guy said it was probably a return. Not stated when I bought it.
I paid for the shipping option that was supposed to take a minimum of 10 working days and I ended up receiving my product within 6 days! Considering my location in Thailand I think that is fantastic!
Ordering the product was also very simple! Thank you guys
Less than one week to arrive. Excellent Service and easy to deal with. Garmin product is not only a great piece of kit but it was exceptional value as well.
Thank you. The green is great. I'm having trouble getting some of the creases out from how it was rolled up and I've vacuumed but it is very good.
I placed the order on the 3rd of December, did not receive any confirmation that the order was received until December 9th when I had to send an email asking for update. On the 11th an email was sent informing me that it was processed and shipped. The item was received around the 14th or 15th. I was hoping to get it sooner, as it was a gift. I ended up ordering the newer model from Swing Impact, and it only took 3 days, and the newer model works as explained. This one, I have to loosen it up even more, to where the threads are showing to even get it to "click". As I result, I would like to find out how to return this item.
Thank you.
Martin Wong
*******840
Extremelly quick délivery. Would have appreciate to learn before delivery that 2 items were sold out!...
