Il MakiageReviews 8,921

I've been trying Il Makiage's skincare products for the past two or three weeks and unfortunately (for my bank) they really have been working. Especially the exfoliator, moisturizer, and serum. I notice my pores are disappearing and my skin just has so much radiance and looks plump and hydrated even in dry Colorado weather. I wish I had this for my whole body, and I wish it was slightly more affordable, but I'm starting to think it might be worth it for these results.

I personally had a difficult time matching my skin tone to the samples on the Il Makiage questions to arrive at the proper shade of makeup. Ended up with a shade that made me look like I hadn't seen the sun in years. My fault. Realized I couldn't arrive at the proper shade by looking at photos of models, so I'm returning my sample. Make up was really nice, just couldn't get the right shade. Return process appears to be very easy.

While I feel you have an excellent product, my online experience this time was terrible. I don't know why you send out an offer for a discount and then don't allow it to be applied. I gave up and went ahead to order the product and couldn't complete the sale without agreeing to add another discounted product. Life is to short to go through all this just to order makeup. I also don't want to be added to any situation where I buy a product by "subscription".

I already purchased Il Makiage before and the shade was not accurate at all:(
Now this time it was not legit because it was advertised as "pay only 5.99" for a 30 day trial and at the moment of paying it sold 2 more products and the option to "skip" was disabled so that left me with one option and of course it charged me a much different amount. Not happy at all. I will return the product as soon as it gets delivered and will expect my money back.

I LOVE Il Makiage products - can't recommend them enough- but … warning …. NEVER subscribe to auto replenish/re-ordering products.
I have been trying unsuccessfully for literally a couple of years to cancel recurring orders.
Also extra products I have not ordered have been shipped to me and I've been charged for them.
Because my email address has changed returning these unwanted and unordered products for a refund is an unnecessary and ongoing challenge.
It's sad that such a superb product line comes with such inconvenience and crookedness.
I would not continue to buy there products if they weren't so amazing - because it's a frustrating expensive hassle to try to correct the orders.
Seriously, two years later, I'm still dealing with trying to get them to stop sending - and charging me for- product I haven't ordered.
I accompanied this latest current order with a note saying that I will not pay for anything extra unless it's a free sample - and it's ridiculous that I feel it necessary to have to take this measure.
I hope this current order is clean and simple and doesn't turn into another challenge.
I would buy far more products from them if I didn't dread dealing with the ongoing associated problems

Ordered 1 item and the system picked up three items, all the same. I called right away and was told they were unable to stop the orders (3) from going to the shipping warehouse. If you actually had some person checking orders it might have been seen as suspicious that three of the same item on three separate orders were going to the same address., Come on people, you can do better. Meanwhile, I'm out three charges of $71.00 each from my debit account. I' returning two tomorrow, unopened jars, for refunds. Only 2 came. So, I am hoping tomorrow I will get the third order. Then I can actually try the product.