Howrse

I share my computer with my family. We all play on howrse. We all use different emails. They randomly banned my account without warning saying i had "multiple accounts". I petitioned the claim and they responded with (photo below)
"If you were punished it is because your accounts have been identified as multi-accounts.
This identification is done with effective tools: the punishment is thus justified and will not be reversed. Please do not send further inquiries about this.
Thank you for your understanding.
Kind regards,
The Howrse Team"

Rules to Stay Alive:

1 Kiss the moderators asses
2 Make sure to not use freedom of speech (This will cost you karma)
3 Kiss the moderators asses
4 Make sure to never stick up for anyone (No one is going to help you, so don't help anyone else)
5 Kiss the moderators asses
6 Pay at least $100 every few months to maintain high rank
7 Kiss the moderators asses
8 Don't ever call customer service about anything related to CUSTOMER SERVICE
9 Kiss the moderators asses
10 Make sure to be Favorited or else the game gets harder (Or you get docked karma, banned, stalked, threatened, and/or even sworn at publicly by mods)
11 Kiss the moderators asses
12 To get divines/special horses or better skilled horses; cheat/repeat step 6 as much as you can afford

Customer service is a joke. You can "rape" another person's account, be a mod and make threats to other players, be a condescending $#*! hat and that's all fine. Speak out against any of the tyrannical nazi like regime and you get your karma docked, your forum rights removed, and possible banishment from the game.

Kiss their asses and they'll do what ever you want. Have enough of a brain to call them out on their bull$#*!... and your an enemy for life. If I didn't have so much invested in the game I'd gladly and happily send them a great big F* U and quit.

Where to begin, the rules change constantly, the game is all about favorites, if you are a favorite you can get away with murder, if not they will ban you without warning. Costs too much money anymore to stay afloat, they claim it as a free site but make it nearly impossible to do anything without spending a LOT of money. I have played the game for years, have a top 100 ranked account and literally have bought 2k passes over the years, and I recently got banned for sticking up for someone whose account was stolen, and the management was going to sweep it under the rug, yet the mods can curse you out and you can't say anything because you are censored. Lots of childish drama, and fighting, and general not nice atmosphere anymore. Ubisoft needs to come in and clean house and fire a lot of its moderator staff, and don't even think about using contact us. if you have to use it they give you a cookie cutter answer and ignore you, they wont fix anything, even if its Their fault, and if you need something refunded better go get a lottery ticket, because it's NOT happening. Lots of better games out there, stay away

I had played for a few years, all was good but then the corruption an favoritism became OBVIOUS.

The game itself is okay, unless you have someone to teach you, your SOL.

Moderation and Administration play favorites in PUBLIC forums, you can watch a few special players break rules, run amok, and have NOTHING happen to them. But if a regular player were to accidentally say someone else's user name they would get a forum ban.

There are no warnings for breaking rules, its either you kiss $#*! and become a favorite or you are constantly a target. They will find the smallest excuse to ban you they can find.

They will claim that your messages within game are private, and will reassure you. But if you say something against them via PM they will somehow suddenly have it. It could have been a message to yourself, so no way for someone else to report it. No privacy what so ever

There contact us support is pointless, when it is ran by the same administration that has control over the site. If one of their favorite players is reported, it is automatically not true and the person trying to report it is at fault and normally gets banned.

Do not bother ever even signing up. Its not worth the time or the efford to get a good game. The game has become focused on nothing more than getting money from the players. You will have constant offers and awesome things you can get for your game if you buy passes! It is one big pull at money

All in all, just dont waist you time, this game is nothing like it used to be and honestly is going into the toilet fast.

I play on the Australian server under river bend stables. I started the account in 2012, still have it now in 2016. I find the game very well thought out, and well constructed. The AU server has a lovely community and the mods are very good. Graphics, ect are amazing, I love the auctions and direct sales. The ONLY problem I have with this game is the money side of it. When I started in 2012 (one year after the AU server was released) passes weren't really necessary. I was high up in the rankings and having a bit of fun. I was only 12. Someone co-managed my account for 2 years and when I logged back on, everyone was spending thousands of dollars and all their time on being up the top. Though this game is free and fun, be warned that almost EVERYTHING is money orientated. Very few promotions don't require passes to do well in. At the moment it's costing people hundreds of dollars to collect divines. Even higher ranked players are complaining. There's an argument that if you play the game strategically you'll be able to earn these things, but I you want a life (eg, a job, education.) you literally will find that impossible. The game is extremely good at getting money out of you. I've spent $20 of my own money, and the $40 I also spent was in gift vouchers I got for Christmas. The passes were handy to have, but I couldn't do anything very productive with them unless I had hundreds. I collected horses, that's it. I'm ranked in the 130th range, and still struggle to maintain that. Howrse has turned into a money sucking business that is not at all considerate, and I doubt that'll change.
In conclusion: it's fun, I love the community on my server, people are lovely, but do NOT expect to do well unless you want to pay money. Sad but it's the truth. Try it and you'll get what I mean.

So I have family members who share the same computer as me. Today, they banned me for 'multi accounting'. There was no warnings nor any emails and this was a huge shock. I find this stupid as me and my family members all have different emails as well. So horse lovers, stay away- or just don't let the rest of your family members even touch the computer. And don't tell me I'm just another stupid kid. I've been playing for over 500 days and was successful. I suppose having the same IP address may have confused them, but they could have simply questioned me instead of locking me out without warning.

I really enjoy the community of players and I enjoy playing the game. What I don't like is I'm constantly afraid that my account will be deleted or locked. I was recently reported for breaking a rule that had not been posted in the guidelines. The costumer service is extremely terrible. I have been cursed out by the support team and they will only listen to you if you promise to give them money. I really enjoy the players and the concept of the game but if the team continues to be so rude I may quit.

This is my favtlorite online game EVER! Howrse will ban you if you are inactive, so if you plan on going away, get some on to co manage your account. This does not make them stupid. For the one review i read that complained about donating to ow, you can't read. It literally says, "do you want to donate this horse to ow? You will lose it." Gosh. If you need any help on the sight, just pm me (BONES13). I have played for 6 years and I absolutely love it. If you work hard enough, you can make it.

I logged in a month ago to find half of my 'in game' money removed, all the 'social' aspects of the game locked to me and unable to obtain passes, even the free way. There was no email warning or explaining why, no indication of what I had done wrong. I finally had to contact the company and ask for an explanation. To which they replied that they had 'sophisticated' tools to detect cheating, and therefore the punishment was fair and non-negotiable. The topic was then locked to prevent further reply from me.

(Which, apparently I was cheating, but I did not know. After reading through the terms multiple times, and running word searches that came up empty, I thought it was ok. I STILL do not understand why it would be considered cheating.)

They consistently 'make up' rules on the spot. Not all of these so-called rules are written down. (Such as 'not being allowed to write opinion posts on the forums. Or Don't Rant on the Forums. NOWHERE are these so-called rules posted, yet if you dare do it, your karma will be docked.) The written rules are inconsistent (Ie, some show up on the karma page in simplified form, a lot do not) and their 'terms' page is verbose and Hard to find answers to a simple topic. Yet the company does not care. You should just 'know' these things.

Their moderation and customer support is extremely rude.

The game is fun enough - if you can slide under their radar. But you will still run into issues in their unfair platform which allows relatively small groups of players to gain, and hold top spots with little chance of newer players EVER reaching the top spots, winning in the Prix or holding an above average horse. Just heard about howrse and started this month? Well, enjoy your lowly status. You'll be there until you quit.

Alright so all these bad reviews you are seeing are from people that cant read rules or learn how to play a simple game.
No howrse wont ban you for no apparent reason. Thats idiotic and so is the person claiming that howrse is horrible.
Yes im calling everyone that gave howrse a 2 star or less rating an idiot.
I excel in the game without buying passes. Ive gotten top horses and i own multiple divines. Even diamond apples, got those with some hard work and effort;)
Anyways, its a great game if youre smart and have the time to play.
Howrse hack v2 will get you banned quickly.
Yes multi accounting is highly illegal there, as ive lost karma for doing so.
Anyways to the "idiots" please learn how to play. Need help? *******@ke6upi.com

I HATE howrse! I had had ONE account on this for YEARS, and had even started my own breeding farm, and it WAS POPULAR. It took YEARS TO START, and WITHOUT ANY WARRNING they deleted my account! Years of my life waisted because they randomly decided to ban me from their site. I hat hate hate howrse. It is a horrible site and sends random junk mail to you that clogs up your computer. This has happened to me twice (the accound deleting) with in a two year span and I would not hate anyone enogh to subject them to this game. Plus it makes you pay for essential things. WTF?

In 2013 I started my first profile, I was 13. For the first year I was getting the hang of it and trying to work my way through this adult and older person dominated game. This account lasted till early 2015. Along the way I got bullied enough for "not being good enough". Then the mods started stalking me! All because I had an opinion and stood up for myself. Countless karma losses and a while later I swapped profiles. That day I started a new profile, bought 2 passes and a business key and sold my original horses to my new profile and deleted my old one. Less than 24hrs later I got suspended for multi accounting, so I sold my horses to an amazing friend and deleted my account and made a new one. I got suicidal messages from someone saying I was a horrible person and that I maie them want to kill themselves. I pride myself on not being a "dibber dobber" so I told them to not make suicidal threats at me and they reported me. I lost 1 karma point. Then people were writing things about me in the forums, I asked them to stop publicly. BAM! Another point gone. Now I currently have a 1 month ban and 2 karma points for "multiaccounting" again not that I was. I spent near $100 throughout my game and this is how I get treated?

Freedom of speech DOES NOT exist on howrse. Don't stand up for yourself or anyone else. Don't have an opinion. Don't even tell someone to stop making suicidal threats! Just shut up, buy passes and keep those bastards employed and in a job while we suffer in silence

I would give no stars if it was possible. First off, I lost my account because of real life circumstances. If you don't do anything for 90 days, it auto deletes your account. I had been playing for over two years and i lost everything. I tried to ask them for help, and the people were rude to say the least. They sent me the link to the rules about 10 times and just kept saying sorry. No. No they aren't sorry. I have lost four accounts to them now, one for inactivity and three for low seniority, which you can only get with time. Horrible site, not worth your time. Stay away at all costs. The 'person' I was talking to about my account was rude and honestly I think it was just automated, which makes it worse. Their players aren't even worth the time of a real person. I plan to tell everyone possible to avoid this site and I suggest you do the same. I've been struggling with them for almost four years total now and they still can't seem to get anything right.

Horrible website. Would give it no stars if I could. I used to believe it was a nice website. It was pretty fun, taking care of virtual horses, competing in special promotions to win special "divine" horses that gave you perks to help with your game. BUT three days ago I tried to log in, only to be told I have been banned for a month because I have multiple accounts. This IS NOT true. I only have ONE account. Now I do have family members who have accounts, and who help me out with my game every now and then. Despite me telling them this multiple times, they keep telling me that having multiple accounts is against the rules, and that they won't remove the ban. So it appears that I'm going to have to endure a punishment for something I DID NOT do.

So if you choose to join this website, though I strongly caution you not to, be warned.