Business Activity History
Explore HomeSafe’s activity history of how they earned their SmartCustomer rating in the last 12 months. Get an unfiltered look at their platform policy compliance, discover where their reviews come from, and see how they manage their customer feedback.
Claimed business profile
Sep 22, 2023
Paying business account
Yes
Actively collects reviews
3,131
Review invitations sent in last 12 months
Policy violations
0
In last 12 months
Review Collection
Review sources
Where reviews came from in the last 12 months.
No Invitation | 1 | 0.3% |
|---|---|---|
Automated Invitation | 291 | 99% |
Manual Invitation | 2 | 0.7% |
Unconfirmed Invitation | 0 | 0% |
Review verification
The share of reviews confirmed based on how it was collected.
Not verified | 3 | 1% |
|---|---|---|
Verified by proof of purchase | 0 | 0% |
Verified by customer email | 291 | 99% |
Time period:
Rating distribution over time
Monthly review volume by star rating. Use the filters to analyze by source or verification status.
Filter by:
1 Star
2 Stars
3 Stars
4 Stars
5 Stars
Rating over time
How HomeSafe’s SmartCustomer rating has shifted month by month. Filter by review source or verification type to see what’s driving the trend.
Filter by:
Overall
No invitation
Automated invitation
Manual invitation
Response Rate
How actively this business engages with customer reviews in the last 12 months.
- Responds to reviews within 2 days.
- Responds to 99.3% of their reviews.
- Responds to 86.5% positive reviews, 13.5% negative reviews.