Green Man Gaming

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Samuel P.
Indiana
96 reviews
308 helpful votes
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Bad Communication Practices
November 17, 2017

I originally loved their website as they often have great deals on things. Around the time when Dead Island came out, I found their website and opted to purchase the game from them. Had no issues with getting my purchase redeemed and I was up and playing on the release day.

Over the years they've done time-exclusive sales, events, and even time-exclusive freebies on their website. However, they've always had trouble in communicating this to their audience. As a result, I would often miss opportunities simply because I didn't even know there were opportunities. Even having been opted into their emails, I would receive it delayed, and therefore by the time I was at a position to look into it given that it's usually coming to me when I am working, the time-exclusive item or sale was over.

As a result of this constant issue, I ultimate decided to stop using the platform. At some point I tried to opt-out of email communications, but their unsubscribe requires me to log into the account to opt-out, which should not be a thing. I should be able to opt-out from a button press. I tried to log in, but it seems my credentials were changed. I tried to reset my password, but it never works and I am never able to get into my account. I've tried to reach out to their support, but I either get told that I need to log into the account to unsubscribe or I get told to use the password reset, which doesn't work. I've asked them multiple times to stop sending me email, and at this point I have filed complaints with all of the relevant channels and have marked them as spam in my inbox. I still receive their emails after all of the effort trying not to, and it's disappointing to see them go down the spam route as they were a really great service. Still has good prices and maybe one day I will be interested in what they have to offer, but I would rather support channels that actually listen.

Edit: I've tried calling and emailing them to remove my subscription. I was actually told to end my life. Seeking legal options.

Edit 2: They are now committing illegal advertising practices by sending "order confirmations" as emails that are not order confirmations; a federal offense.

Date of experience: November 17, 2017
Canada
6 reviews
26 helpful votes
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Great prices, great selection!
May 31, 2017

I now buy almost all my PC games from this website, there are always amazing deals no matter the time of year! Perfect for new release games that don't get discounted elsewhere! Ive been a member since 2013 and have never been disappointed with their sales.

Date of experience: May 30, 2017
Virginia
5 reviews
37 helpful votes
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Great place to pre-order games cheaper.
November 8, 2015

It seems every big game that has pre-orders they have a 25% off deal for it. Service is good they have a very fast download client, but as most games are steam games they are downloaded there.

Date of experience: November 8, 2015
Philippines
13 reviews
48 helpful votes
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So Far So Great!
July 1, 2015

So far, web sites easy to find their way, in addition to everything's layed out sufficiently which it's easy to locate what you are looking for, for the software you are looking for, consequently Now I'm amazed total.
Can't full the review nevertheless, as that is our first invest in below And it's a pre-order, so until I can download and play the game (November 10th), I can't grant a perfect review just yet. So far it seems like everything's looking good for a 10 star (on the 5 star scales) review though. Keep up the awesome job Green Man I love to visit www.couponchief.com/greenmangaming, loving the experience thus far! Will grant the last star once I'm enjoying Fallout!

Date of experience: June 30, 2015
Chile
3 reviews
26 helpful votes
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Secure, fast, good sales and on top of that they always have some coupons to make the deals even better.

Sites like this one are making the Steam Sales look less impressive than what they once were.

Date of experience: December 1, 2013
Illinois
3 reviews
28 helpful votes
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Great site for buying digital games
September 15, 2013

Great site for buying digital games. Almost always has great deals, and has an awesome rewards program. Buy here!

Date of experience: September 14, 2013