Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
I have been going to great clips now for 5 years and never had a bad hair cut. Some are better than others depending who you get but all consistent.
I have gone to Great Clips for quite some time now, over 5 years. They are not the best but with the basic plain hair cut I get their ok. I have never gotten bad treatment from the stylist or really no bad cuts. I do like the online check in app because it saves me from having to spend time waiting when I could be doing useful things with my time. I have seen some comments about other not liking it because people go ahead of them but really if I check in before you arrive and your name comes up before I get there you will go before me. So it still falls within the first come first serve concept. But all in all for the less experienced stylist they mainly have their for me they are ok. If you want more than that you will want to go to a place that had more experienced personnel.
But it is okay. I take my son to get his hair cut when I can't get it cut anywhere else. Not the best but it does the job.
I Went to Great Clips@ ******* Westheimer Rd Houston, TX ******* today (09/22/2018) with my 18 months kid and clearly told them that its first time haircut for her, they wrote down our name on paper and asked us to come back after 20mins, when we return after 20mins, they said oops, i didnt check-in you guys in computer and wait another 30 mins after waiting another 30 mins they called us and after making my 18 months old baby sat in the chain and they they put on sheet on her i told her again that its her first haircut and will make it quick, then the lady went inside for few more mins and after came back she is chatting with another colleague and helping another customer with her colleague, when i asked called her and said mam its her first time and she may not sit in chair as she is already crying, then came very rude and removed the sheet from my baby and asked us to leave as we cant wait for her. Very rude of her. She really dont know how to talk with customers. Worst experience i ever had. She should have told us to wait few more mins or ask her colleague to help her if she is more interested in the hair cut of other person than her own chain, I'm never going to return to that saloon. If Great clips is going to keep her emplyeed you are going to miss even more customers. DONT GO to GREAT CLIPS in this location.
Had to get my hair cut for a holiday and my original hairstylist was closed and out of town already. Went in to get my bangs cut/touched up. The lady who I never Been to before completely messed my hair up. She made them way to wide and cut more hair than she was suppose too. She ended up adding more hair to the bangs and all smh. Was not happy at all
Fast cheap affordable cuts. They always send out good coupons to their customers. That's always a huge plus
... After being a customer for over a year I've decided to go elsewhere. Seems every time I go in to get my hair cut, no matter the time of day, I have to wait an hour because they are always short staffed. Not to mention being bumped by people who log in online. I'm physically in the building they aren't. Having ran my own business in the past, I can honestly say you don't treat your repeat customers like garbage. It's bad business practices
If you need a reasonably priced haircut (for men), don't hesitate to 'stop by' on short notice. If you need some specific service e. G perm, you'll most likely need an appointment.
There isn't an appt. Service for haircuts... first come, first served.
However, you can be put 'on the list' by using their online service... I'm not sure if this available for every location.
So, head for the website for verification.
We have used great clips for the guys hair and they did a great job on the guys. I don't use them for my hair because I do a lot of processing and have used the same lady for 25 years. She cost a lot more bur I think for guys they are worth it
Have been going to Great Clips for hair cuts at least 12 years now and have very few complaints. I love the electronic signin they have... it tells you what the wait time is before you check in and that will let you know whether or not you want to wait for another day. You very seldom get the same stylist so the cuts can be a bit different as each has his/her own way to cut, but no problems for me so far. I have never gotten anything but the cuts so cannot tell about the other services... prices are good.
I give them only 3 stars because I'm not of the smart phone type so usually when I arrive I have to wait much longer than anticipated because of the many online appt ahead of me. Great Clips is quite convenient for the PC user, simply make your appt. Online. They can pull up your desired cut at any location which makes it nice, however a slight variance in cut can be expected.
