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It's a nightmare! Don't waste your money!
Google Fi Wireless is a nightmare! Hidden fees, bad useless service, MORE charges for nothing! NOT recommended at all! Don't waste your money! We canceled their service after a month and went back to our old Crickets. Just because Google has a big name it does not means they are good service/business! Please Don't waste your money!
I wrote the same thing for the Project-Fi but they changed to Google-Fi so I want to make sure people don't miss out on the negative reviews just because they changed their name.
Because it's a company that is worth BILLIONS of dollars they ultimately do not care 1 bit about their customers because in their mind I'm 1 in billions of people. I purchased a pixel 2 from them brand new when it first came out, not even a month later it was already 150-200 off the original price. Then a couple months into having the phone, it stops being able to charge so I sent it back to get a replacement. They replace it with a used phone and the battery life on it is crap. I go a couple hours with minimum use and it's down from 98 to about 60-70%. They refuse to replace it because I had dropped it last month and there is a crack on the glass in the top right corner on the back. They could replace the battery for me for all I care, I just want a phone that doesn't need to be charged 2-3 times a day this isn't 2007.