Golden NYC Jewelry ®Official Site

Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Golden NYC Jewelry ®Official Site

Golden NYC Jewelry ®Official Site

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Golden NYC Jewelry ®Official Site?
grey stargrey stargrey stargrey stargrey star

Golden NYC Jewelry ®Official Site Reviews Summary

Goldennycjewelry generally enjoys a positive reputation, with many customers praising the quality of their products, fast delivery, and exceptional customer service. Shoppers frequently highlight the helpfulness and responsiveness of staff, contributing to a satisfactory purchasing experience. However, there are notable concerns regarding returns and refunds, with several customers expressing frustration over delays and issues with receiving their money back. Additionally, some reviews mention dissatisfaction with product authenticity and quality. Overall, while the company excels in customer interaction and product delivery, addressing return-related challenges could enhance their service further.

This summary is generated by AI, based on text from customer reviews

service
2
value
2
shipping
2
quality
2

We monitor reviews for authenticity

France
4 reviews
0 helpful votes
Follow Betty R.
Unfollow Betty R.
Share Review
Report Review

This is the first time I ordered from you products. Very interesting design. Delivery of the jewelry came quickly. Very happy with the chain. Thank you for the wonderful job.

Date of experience: June 9, 2022
Florida
1 review
0 helpful votes
Follow Eddy C.
Unfollow Eddy C.
Share Review
Report Review

Earrings
May 23, 2021

Bought a couple of pair of earrings in anticipation for Christmas. The price was right and when the items arrived, I was extremely pleased, as they are not reflective of the price paid! Great gifts!

Date of experience: May 22, 2021
Luxembourg
1 review
0 helpful votes
Follow Adan k.
Unfollow Adan k.
Share Review
Report Review

Very bad service
January 8, 2021

I got ear rings and they were all too large and I know my ring size. Also, this has having over two weeks when the rings got to them 4 days after I dispatched it them. I also have not received a reimbursement for the first ring.

Date of experience: January 8, 2021
Bangladesh
5 reviews
21 helpful votes
Follow Lachlan H.
Unfollow Lachlan H.
Share Review
Report Review

The price and customer service presented by Golden NYC Jewelry cannot be overstated. I have no hesitation in recommending them to friends and family, and my fiance and I look forward to purchasing our wedding bands from Golden NYC Jewelry in the near future.

Date of experience: August 25, 2020
Switzerland
1 review
6 helpful votes
Follow leonie E.
Unfollow leonie E.
Share Review
Report Review

I had two rings with stone that fell out. I went back the product and still haven't gotten my refund! I desire my money returning!

Date of experience: August 25, 2020
Bangladesh
5 reviews
4 helpful votes
Follow Donal D.
Unfollow Donal D.
Share Review
Report Review

Not good services
August 24, 2020

Product quality medium but services is not well. You need to reply fast as well as quality of products.

Date of experience: August 23, 2020
Bangladesh
1 review
4 helpful votes
Follow kebin J.
Unfollow kebin J.
Share Review
Report Review

I purchased a ring from here.The products is not so good. Looking is not as advertised.Not recommend

Date of experience: August 22, 2020
West Virginia
1 review
5 helpful votes
Follow Britt T.
Unfollow Britt T.
Share Review
Report Review

Do NOT buy here
April 28, 2020

I would not purchase from here. I bought multiple rings and a necklace. All the sh*t is fake as fake gets. Super disappointing. Turned my fingers green

Date of experience: April 28, 2020
Ohio
1 review
11 helpful votes
Follow narasimha c.
Unfollow narasimha c.
Share Review
Report Review

Scammers
April 16, 2020

I ordered $81 worth of goods. They sent some damaged one and some wrong one. Because of that i returned all the goods with my own money back to them. But i didn't received my money after 2 months also. They are saying they will ship same goods or they want to give gift-card to buy their goods. You will get same goods other places cheaper and good quality one.

Date of experience: April 16, 2020
Bangladesh
8 reviews
6 helpful votes
Follow Easton Y.
Unfollow Easton Y.
Share Review
Report Review

High quality bracelet
February 8, 2020

I wanted to replace a bracelet that had been lost. Goldennycjewelry was so very helpful from start to finish, personal contact and assist up to and beyond the purchase. I would not wait to recommend them

Date of experience: February 5, 2020
Bangladesh
3 reviews
14 helpful votes
Follow Maria O.
Unfollow Maria O.
Share Review
Report Review

Buying jewelry online!
February 2, 2020
Updated review

I was suspicious about buying jewelry online but very pleased i did. Excellent customer service and very good price tag compared to the High Street. The person I dealt with was too helpful in returning and exchanging the ring for a lesser size - quick turn around. Wish I had found this jewelers sooner.

Date of experience: February 1, 2020

grgugruriugg gjokhjohkjek eroiiruierui 0 irgrgiuge 0eirjer9iuri reij9j 0r9iui9thuhtthju 9he9iehru9iru g0h9ihfe9iehjifejeiurier rhe9ier9iuhttuutigut

Date of experience: February 1, 2020
Bangladesh
4 reviews
12 helpful votes
Follow Patricia k.
Unfollow Patricia k.
Share Review
Report Review

Fantastic service from begin to finish. Responded quickly and nothing was too much difficulty. Item purchased was perfect. Would highly suggest!

Date of experience: January 31, 2020
Bangladesh
9 reviews
19 helpful votes
Follow Eric L.
Unfollow Eric L.
Share Review
Report Review

Birthday presentation
January 29, 2020

Bought the earrings for a birthday present for a younger. They were beautiful, well made and the size was just what I was shopping for. They had excellent customer service and answered my queries very quickly. I would definitely use them again and would not hesitate to recommend them to friends as well as family. The price was affordable and value for money.

Date of experience: January 28, 2020
Bangladesh
2 reviews
11 helpful votes
Follow Susan k.
Unfollow Susan k.
Share Review
Report Review

Delivery is very fast
January 28, 2020
Updated review

The person I dealt with was very responsive and pro-active in advising on the right jewelry for me. Delivery is very fast, and the returns process quick and simple. I'm delighted with my beautiful wedding band, and would happily buy through Goldennycjewelry again.

Date of experience: January 27, 2020

tij vlkkjkocvjfkgkj
January 27, 2020
Previous review

gfkgfjgojojkh okghkhjokghgh oipkjgh oghkoghk ojjghj hg ghjhgohog ogjghjhhgohjhghjhkgjhh hihihijhidjhd iih ijhijhd dhjtut9ujhrtjrthtjjh

Date of experience: January 27, 2020
Bangladesh
4 reviews
12 helpful votes
Follow MARY k.
Unfollow MARY k.
Share Review
Report Review

Over the moon
January 25, 2020

Had a really good experience with Goldennycjewelry. It's so nice to speak with staff members who are so knowledgeable and patient. Jewelry that was delivered was absolutely outstanding. Really, i am over the moon. Thank you very much.

Date of experience: January 24, 2020
California
3 reviews
10 helpful votes
Follow Leo j.
Unfollow Leo j.
Share Review
Report Review

Wedding band
January 24, 2020

I received my new wedding band today after having my original stolen. Over the moon with the top quality of it. Received fabulous service from these people. Would definitely recommend.

Date of experience: January 22, 2020
Bangladesh
3 reviews
13 helpful votes
Follow Harry P.
Unfollow Harry P.
Share Review
Report Review

Gorgeous Earring
January 21, 2020

Very pleased with my earrings they were just what I wanted they were precisely as specified couldn't be happier. They came when they promised also attractively packaged.
Everyone was extremely helpful when I talked on the phone explaining what I was looking for the service was superb I would highly recommend this company.

Date of experience: January 20, 2020