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Goldennycjewelry generally enjoys a positive reputation, with many customers praising the quality of their products, fast delivery, and exceptional customer service. Shoppers frequently highlight the helpfulness and responsiveness of staff, contributing to a satisfactory purchasing experience. However, there are notable concerns regarding returns and refunds, with several customers expressing frustration over delays and issues with receiving their money back. Additionally, some reviews mention dissatisfaction with product authenticity and quality. Overall, while the company excels in customer interaction and product delivery, addressing return-related challenges could enhance their service further.
This summary is generated by AI, based on text from customer reviews
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This is the first time I ordered from you products. Very interesting design. Delivery of the jewelry came quickly. Very happy with the chain. Thank you for the wonderful job.
Bought a couple of pair of earrings in anticipation for Christmas. The price was right and when the items arrived, I was extremely pleased, as they are not reflective of the price paid! Great gifts!
I got ear rings and they were all too large and I know my ring size. Also, this has having over two weeks when the rings got to them 4 days after I dispatched it them. I also have not received a reimbursement for the first ring.
The price and customer service presented by Golden NYC Jewelry cannot be overstated. I have no hesitation in recommending them to friends and family, and my fiance and I look forward to purchasing our wedding bands from Golden NYC Jewelry in the near future.
I had two rings with stone that fell out. I went back the product and still haven't gotten my refund! I desire my money returning!
Product quality medium but services is not well. You need to reply fast as well as quality of products.
I purchased a ring from here.The products is not so good. Looking is not as advertised.Not recommend
I would not purchase from here. I bought multiple rings and a necklace. All the sh*t is fake as fake gets. Super disappointing. Turned my fingers green
I ordered $81 worth of goods. They sent some damaged one and some wrong one. Because of that i returned all the goods with my own money back to them. But i didn't received my money after 2 months also. They are saying they will ship same goods or they want to give gift-card to buy their goods. You will get same goods other places cheaper and good quality one.
I wanted to replace a bracelet that had been lost. Goldennycjewelry was so very helpful from start to finish, personal contact and assist up to and beyond the purchase. I would not wait to recommend them
I was suspicious about buying jewelry online but very pleased i did. Excellent customer service and very good price tag compared to the High Street. The person I dealt with was too helpful in returning and exchanging the ring for a lesser size - quick turn around. Wish I had found this jewelers sooner.
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Fantastic service from begin to finish. Responded quickly and nothing was too much difficulty. Item purchased was perfect. Would highly suggest!
Bought the earrings for a birthday present for a younger. They were beautiful, well made and the size was just what I was shopping for. They had excellent customer service and answered my queries very quickly. I would definitely use them again and would not hesitate to recommend them to friends as well as family. The price was affordable and value for money.
The person I dealt with was very responsive and pro-active in advising on the right jewelry for me. Delivery is very fast, and the returns process quick and simple. I'm delighted with my beautiful wedding band, and would happily buy through Goldennycjewelry again.
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Had a really good experience with Goldennycjewelry. It's so nice to speak with staff members who are so knowledgeable and patient. Jewelry that was delivered was absolutely outstanding. Really, i am over the moon. Thank you very much.
I received my new wedding band today after having my original stolen. Over the moon with the top quality of it. Received fabulous service from these people. Would definitely recommend.
Very pleased with my earrings they were just what I wanted they were precisely as specified couldn't be happier. They came when they promised also attractively packaged.
Everyone was extremely helpful when I talked on the phone explaining what I was looking for the service was superb I would highly recommend this company.
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