GiftCardSpread

I have been purchasing a multitude of giftcards online from many various vendors for years. Typically, I have great experiences. However, my recent experiences with GiftCardSpread was by far the worst and most frustrating giftcard experience, as well as online experience ever! Even though I have ordered from them for 3 years, suddenly with my last two purchases it was an absolute nightmare. Each time, not only did I verify by text, but I was then sent an email stating that because I was a new purchaser, it would require additional verification. I was NOT a new purchaser, and this was required for my last two separate purchases. I was subjected to extensive, lengthy phone calls, going through numerous public record verification questions (who can remember a car or phone number from 18 years ago?). The most recent purchase they did this two days in a row, each time assuring me that my card was on the way, but they didn't send it. On the second day, after the 2nd interrogation (when had already answered all their questions and provided the text verification that was sent to my phone, two days in a row) I was again lied to, assuring me that my e-card would arrive in 15 minutes, yet over 24 hours later, it had not arrived. This was not a large dollar amount card, I paid just over $50 for it, yet I had previously placed orders for over $150 with no difficulty. Although they had immediately charged my credit card, while they wasted my time with all this foolishness, when they blatantly lied about sending my card, I demanded that they cancel the order and refund my money. 3 days later I get an email that "unfortunately they had to cancel my order" and that it would take 3-5 days to refund. NEVER again! I ordered a replacement card from another company, I had that card in my email literally within 3 minutes of ordering. Now THAT is service! And they will be the company to get my business in the future. There are many card resellers out there who value their customers and treat them the way they should be treated. Avoid GiftCardSpread like the plague!

Ordered a gift card; used part of it. Then, someone else used the remaining balance. I tracked done the usage to a store in a different state. I sent giftcardspread the name and address of the store and THE NAME OF THE PERSON who used it... after numerous emails, giftcardspread NEVER responded to any of my emails. I recommend using a company that 1) replies to customer emails 2) has some tracking mechanism 3) provides some vetting of their sellers to PREVENT RIPOFFS.

Use someone else unless you want to take the chance on GETTING RIPPED OFF!

I mailed them, the customer support team immediately apologized and resend me new gift card. Thanks."

Buyer beware! Do not buy from this site. I usually use Raise or Giftcard Zen, this was my first experience with Giftcardspread, and it will be my last. They ask all sorts of questions to verify your identity, similar to questions you would answer when applying for credit. Then, after they sent the giftcard to my email, I attempted to use it 20 minutes after it was delivered, and the balance had already been used. I filed a request for refund under their "purchase protection", and they responded that the giftcard was verified just before sending it to me, thus they couldn't do anything and would not refund my money. Please, take my advice, and DO NOT BUY FROM THEM.