Our reviews are monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Paid for the server, server didn't work from day 1, won't refund, customer support is nonexistant. Save yourself the time and money.
Dont waste time or money... worst customer service ever. Worthless. If they get your money you will never get a refund
I would really like a reply from the company owner.
Since I paid the service, there has been LOTS of offline days in which I can't do anything to return back online.
They deleted my negative feedback on Facebook, so they KNOW I've issues They simply don't care about customers. The slowness and unresponsivity of your support service is really unconceivable!
- I lost the server content with no chance of recover it at all, it seems. DAYS OF JOB SIMPLY TROWN IN THE TOILET.
- I was asleep when they sent me the server moving warning email: They asked me to "do a server backup or everything will be lost".
Passed only few hours, I noticed the mail... tried to make a backup and... SURPRISE! The server is not reachable in ANY WAY. GGSERVERS CEO, you are administering a company or a JOKE? Please, go home and shut down this site if you are NOT capable of mantaining it! And I KNOW what I say, because I AM a SERVER ADMIN, thank goodness i host online services not on your servers.
- All my (PAID) services are offline and they are doing NOTHING, or at least you DONT KEEP ME UPDATED OF WHAT THEY ARE DOING TO FIX MY PROBLEM
- I'M NOW OFFLINE FROM DAYS AGO! Not hours, DAYS! I HAVE A JOB TO DO, THEY ARE KEEPING ME OFFLINE AND I'M OBLIGED TO RELY ON OTHER HOSTER BECAUSE THEY ARE NOT RELIABLE AT ALL!
Servers are down constantly, no real reply other than "we know there is a problem."
Most pathetic of all is they seem to be sending out plenty of obvious bot reviews that sound like the most pathetic buzzword laden garbage I've ever read.
Stay FAR away.
The servers are down more than they are up and when you submit a ticket is takes at least 24 hours for a cookie cutter answer that they are aware of the issue and working to fix it and if you read the ToS you will see they do not issue refunds or held responsible for their crappy servers. So basically if you like giving away money for nothing in return they are great.
In my years of hosting I have experienced all types of Server Hosts. From great providers to low-grade unprofessional services. Never once have I seen a company so corrupt and bad. They're entire "support team" barring one person consist of all computers and automated messages. I noticed this when I would receive identical responses for different issues. They try to trick you with the fine print in their terms of service and straight up scammed me. They put my server on a faulty panel which caused my server to crash after a week. They updated me to a better one for me to rebuild my playerbase re back up and upload everything only for the same thing to happen just a week later. Then when i asked for a refund and asked for explanations I got automated responses and just copies of the terms of service sent to me. They acted as if they were above US law saying themselves that they dont have to confide to the laws of US money back gurantee since they're not based in the US. They're terms of service payment refunds can be given in 24 hours and you may request one. Then when I did exactly that they claimed that it could only be made on the first payment. Complete scammers and rip-off artists I dont know how in gods name theyre still running do not trust them unless you want to just give money away to frauds.
Just wanted to give you a quick heads about the best servers hosting on the market currently. This company has grown incredibly both in its size and offer. I personally love the fact that they also have forums hosted on their websites and I'm active there as well as the customer support that is online 24/7 to give you tips and helpful advice about how you can make your game even better! A+++ company
The https://ggservers.net Minecraft server hosting is amazing. I've ordered just a week ago, so I'm still a newbie, got the smallest plan, I think it's called dirt or something, but I'm considering upgrading as this game has taken over my life LOL. Anyway good job on the hosting, the customer support is exceptional. Thanks.
