Ryoko

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3.2
Reviews 216
5 Stars
82%
4 Stars
4%
3 Stars
1%
2 Stars
0%
1 Star
13%

Argentina
1 review
1 helpful vote
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I used to have a lot of problems with the internet connection on my cell phone and PC! I use these devices to work, I don't have a fixed place of work and the problem was the poor internet connection! Ryoko mobile wifi solved that problem

Date of experience: May 30, 2024
Emma P. — Ryoko Rep
4 months ago

Thank you for sharing your experience! We’re glad to hear that Ryoko has helped solve your connectivity challenges and made working on the go much easier. We truly appreciate your support!

VE
1 review
1 helpful vote
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Excelentt
May 31, 2024

I finally found a portable Wi-Fi hotspot that actually works! The Ryoko is fast, reliable and easy to use. I've been using it for a couple of weeks and it has never let me down. It's perfect for my business trips and weekend getaways. I highly recommend the Ryoko to anyone looking for a reliable Wi-Fi connection while traveling!

Date of experience: May 30, 2024
Emma P. — Ryoko Rep
4 months ago

Thank you for your wonderful feedback! We’re delighted to hear that Ryoko has been a reliable companion for your business trips and getaways. We truly appreciate your recommendation and are happy to help you stay connected wherever you go!

Philippines
2 reviews
1 helpful vote
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After using the Muama Ryoko portable Wi-Fi hotspot during a recent trip, I can confidently say it exceeded my expectations. The setup was straightforward, and the device provided a fast and stable internet connection in multiple locations, including remote areas. Connecting up to 10 devices simultaneously was a breeze, making it perfect for family travel. The long-lasting battery life and pre-installed SIM card with 500MB of free data added to its convenience. Overall, the Muama Ryoko is a reliable and essential gadget for frequent travelers.

Date of experience: May 30, 2024
Emma P. — Ryoko Rep
4 months ago

Thank you for sharing your detailed experience! We’re thrilled to hear that Ryoko made your trip more convenient by keeping you connected in different locations. We truly appreciate your support and recommendation!

North Carolina
1 review
3 helpful votes
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Fake claims fake everything
May 4, 2024

Saying greedy wifi companies are trying to ban this when no ones heard of this and its made up its really dumb don't even try it

Date of experience: May 4, 2024
Emma P. — Ryoko Rep
4 months ago

Hello Fritz,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you've experienced and appreciate you taking the time to share your feedback. Your comments are valuable and help us continue improving our products and services.

To assist you further and investigate your concern, please reply with the following details:
• The email address used to place your order
• Your order number
• Your full name

Kindly send this information to [email protected] at your earliest convenience. Once we receive your details, we'll review your case and work to resolve the issue as quickly as possible.

Thank you for your patience and understanding. We look forward to assisting you.

Best regards,
Ryoko Customer Support

Thailand
2 reviews
4 helpful votes
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This company should be outlawed
March 28, 2024

This company should be outlawed. I can't believe they allow this kind of companies to operate without any regard to us the customers. This little Wi-Fi machine that they have is a piece of s*** it didn't work anywhere there was no service anywhere when I travel throughout Europe and Asia battery life is very very short and I had no service and no internet service ever do not buy this it's a scam if you don't believe me throw away your money...! It is made by a little company in Lithuania and when you want to return the item the shipping cost more than twice the price of the device so they give you 50% and let you keep the product the product is not worth 0.5%

Date of experience: March 24,2024

Date of experience: March 28, 2024
Emma P. — Ryoko Rep
4 months ago

Hello Jackie,

Thank you for reaching out and letting us know about your experience. We're sorry to hear about the inconvenience this has caused and appreciate you giving us the opportunity to assist you.

To help us locate your order and investigate the issue, please provide the following information:
• The email address used for your purchase
• Your order number
• Your full name

Please send these details to [email protected]. Once we receive your information, our team will review your case and work to resolve it as quickly as possible.

We appreciate your patience and understanding and look forward to helping you.

Kind regards,
Ryoko Customer Support

Canada
1 review
1 helpful vote
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Not what it claims!
March 3, 2024

This product claimed to work in 110 countries when I bought it in January, including Antigua and Barbuda. Well I traveled to Antigua on January 30th and stayed until March 1st. The product didn't work, not once, not in the city not in the country. Now I checked the website upon my return, now it says it works in 38 countries. It did work in Canada before I left so maybe it works in countries like the USA, CANADA and places in EUROPE. I cannot recommend it for travel to places like the Caribbean. The hype is a SCAM, beware of your expectations.
Donald A. Reid

Date of experience: March 3, 2024
Emma P. — Ryoko Rep
4 months ago

Hello Don,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you've experienced and appreciate you taking the time to share your feedback. Your input helps us improve our products and services.

To help us investigate and resolve your concern, please provide the following information:
• The email address used for your purchase
• Your order number
• Your full name

Please send these details to [email protected] at your earliest convenience. Once we receive your information, we'll review your case and work toward a resolution as quickly as possible.

Thank you for your patience and understanding. We look forward to assisting you.

Best regards,
Ryoko Customer Support

New Jersey
1 review
4 helpful votes
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Slow speed
February 27, 2024

I had it and cancelled it and they still charged my account, i had two devices on att and this ran real slow and dropped the conecton

Date of experience: February 27, 2024
Emma P. — Ryoko Rep
4 months ago

Hello Daniel,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you've experienced and appreciate you taking the time to share your feedback. Your comments are valuable and help us continue improving our products and services.

To assist you further and investigate your concern, please reply with the following details:
• The email address used to place your order
• Your order number
• Your full name

Kindly send this information to [email protected] at your earliest convenience. Once we receive your details, we'll review your case and work to resolve the issue as quickly as possible.

Thank you for your patience and understanding. We look forward to assisting you.

Best regards,
Ryoko Customer Support

Florida
1 review
7 helpful votes
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Scam
January 5, 2024

This company is in Lithuania and they don't tell you if you return their product you have to pay the shipping cost that are very high because its in another country. They also won't let you return if the package was opened even if you didn't use it. Now if you do these things you will spend another hour trying to get a return label and that's after you finally get through to them. Don't buy from this company.

Date of experience: January 5, 2024
Emma P. — Ryoko Rep
4 months ago

Hello Dennis,

Thank you for reaching out and letting us know about your experience. We're sorry to hear about the inconvenience this has caused and appreciate you giving us the opportunity to assist you.

To help us locate your order and investigate the issue, please provide the following information:
• The email address used for your purchase
• Your order number
• Your full name

Please send these details to [email protected]. Once we receive your information, our team will review your case and work to resolve it as quickly as possible.

We appreciate your patience and understanding and look forward to helping you.

Kind regards,
Ryoko Customer Support

California
51 reviews
33 helpful votes
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Over Priced Hotspot
October 22, 2023

Do not be fooled.
Most of these Five Star reviews are from one post robots.
Oh the shame, since they advertize on Site Jabber... shame... shame.
The 4G Hotspot device is over priced next to Net10 Moxee at about $35.
Plus you will appear as a nerd... pic as proof.

Muama WiFi Stupid Nerd
Date of experience: October 22, 2023
Emma P. — Ryoko Rep
4 months ago

Hello,

Thank you for reaching out and letting us know about your experience. We're sorry to hear about the inconvenience this has caused and appreciate you giving us the opportunity to assist you.

To help us locate your order and investigate the issue, please provide the following information:
• The email address used for your purchase
• Your order number
• Your full name

Please send these details to [email protected]. Once we receive your information, our team will review your case and work to resolve it as quickly as possible.

We appreciate your patience and understanding and look forward to helping you.

Kind regards,
Ryoko Customer Support

NL
1 review
0 helpful votes
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A great buy
February 21, 2023

This was a great buy. On trips, I connect surprisingly easily, connecting through a website or whatever method the provider uses. The connection sticks; I don't find myself having to reconnect. At home I repurpose it as an additional wireless access point.

Date of experience: February 21, 2023
Emma P. — Ryoko Rep
4 months ago

Thank you for sharing your experience! We’re glad to hear that the device has been reliable for your trips and even useful as an extra access point at home. We truly appreciate your support!

Germany
2 reviews
0 helpful votes
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Router on the go
February 21, 2023

Everyone in the family is using this router, may it be in school or at any outdoor activity. It works and provides internet at a very reasonable speed. Highly recommend this!

Date of experience: February 20, 2023
Emma P. — Ryoko Rep
4 months ago

Thank you for your wonderful feedback! We’re happy to hear that the router has been a reliable connection solution for your family, whether for school, travel, or outdoor activities. We truly appreciate your recommendation!

Germany
2 reviews
1 helpful vote
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Impressive translator
February 18, 2023

This little tool has us very impressed. We had no experience with a language translator before, so we were unsure what to expect. Once spending a few minutes with the instruction booklet, the operation was straight forward. We gave it try using French and Japanese, it performed well. Poliglu's an impressive pocket-sized machine.

Date of experience: February 15, 2023
Emma P. — Ryoko Rep
4 months ago

Thank you for sharing your experience! We’re delighted to hear that Poliglu exceeded your expectations and that you found it easy to use. We truly appreciate your kind words and support!

California
1 review
0 helpful votes
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A helpful dongle
February 15, 2023

A student here that needs internet all the time so I decided to get a back up like Ryoko. Speed it emits is fair, reasonable for a wireless internet. It adds up to my sense of peace that I have this option. Thanks, Ryoko.

Date of experience: February 14, 2023
Emma P. — Ryoko Rep
4 months ago

Thank you for sharing your experience! We’re glad to hear that Ryoko provides you with a reliable backup connection and added peace of mind whenever you need internet access. We truly appreciate your support!

Poland
1 review
0 helpful votes
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Can be a wonderful option
February 13, 2023

This translator does a great job.
It performs as promised.
It's simple to use. I suggest it as a fantastic option for your translation needs.

Date of experience: February 13, 2023
Emma P. — Ryoko Rep
4 months ago

Thank you for your great feedback! We’re happy to hear that the translator is easy to use and delivering the results you expected. We truly appreciate your recommendation and support!

Florida
1 review
0 helpful votes
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Helps me a lot
February 13, 2023

Translates phrases quickly and accurately. I have enjoyed its service the whole time I was out of the county and would totally recommend it to everyone, it is definitely worth my purchase.

Date of experience: February 11, 2023
Emma P. — Ryoko Rep
4 months ago

Thank you for sharing your experience! We’re thrilled to hear that the translator has been a helpful travel companion and provided fast, accurate translations when you needed them. We truly appreciate your recommendation and support!

Canada
1 review
1 helpful vote
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Five stars for this
February 9, 2023

Giving this 5 stars. I am a frequent traveler and realized I'd be more comfortable having my internet route through my home network rather than being completely visible to every hotel I stay at. I bought this device specifically to connect to my laptop and mobile and it works great.

Date of experience: February 9, 2023
Emma P. — Ryoko Rep
4 months ago

Thank you for your 5-star review! We’re glad to hear that Ryoko has helped make your travels more secure and convenient by keeping you connected wherever you go. We truly appreciate your support!

Florida
1 review
0 helpful votes
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Contented with this device
February 1, 2023

A year ago, I gave this as a gift to my husband who's work is more into travelling almost everywhere in the world. He loved it and uses it often and says he is satisfied with its quality and performance. Glad to take this recommended brand.

Date of experience: January 30, 2023
Emma P. — Ryoko Rep
4 months ago

Thank you for sharing your experience! We’re delighted to hear that your husband has been enjoying the device during his travels and that it has met his expectations for quality and performance. We truly appreciate your support and recommendation!

France
1 review
1 helpful vote
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Great to have
January 25, 2023

The signal strength is great for such a small dongle. I've been using this almost everyday since I purchased and it's the best! It has fast internet, downloads are great too...I'm happy with this product. Though there may be times when I've had some minor issues, like password or connecting problems, their customer service was quick to help every time, and within mins I got answers. Reliable and recommendable!

Date of experience: January 25, 2023
Emma P. — Ryoko Rep
4 months ago

Thank you for your amazing feedback! We’re thrilled to hear that you’re enjoying the strong signal, fast connection, and reliable performance. We also appreciate your kind words about our customer support team and are glad we could assist whenever needed. Thank you for your recommendation!

Australia
1 review
0 helpful votes
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Easy to use, I recommend!
January 23, 2023

All you need to do is push the button and wait a few seconds and you have an alternative WiFi source for your mobile device. It worked great, battery life is good and I strongly recommend this on your travels.

Date of experience: January 23, 2023
Emma P. — Ryoko Rep
4 months ago

Thank you for your wonderful feedback! We’re glad to hear that Ryoko has been easy to use and provided a reliable WiFi connection during your travels. We truly appreciate your recommendation and support!

Canada
1 review
0 helpful votes
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A fine option
January 20, 2023

There was no wifi in the apartment I rented for a month. This works great in areas with difficult access to the internet, thankful that we have this option. Quality's great, highly recommended.

Date of experience: January 20, 2023
Emma P. — Ryoko Rep
4 months ago

Thank you for sharing your experience! We’re happy to hear that Ryoko provided a reliable internet solution during your stay and helped keep you connected when WiFi wasn’t available. We truly appreciate your recommendation and support!