Generation TeesReviews 29

Ordered a onesie as a gift from my friend's newborn baby - 20 days after the expected dispatch date I noticed it hadn't shipped. So I left a negative review, saying I couldn't speak to the quality but that the order hadn't shipped yet. The owner responded back promptly saying that they'll "look into the issue" only after I removed my negative review.

I essentially told them to kick rocks barefoot, and fulfill the order. I then opened a case with etsy, and they tried sayign that they didn't ship the item because I left a profanity-laced review. Well, the profanity was included in an update after I received the response... I said "F*ck that noise" in the review.

So Etsy told them they would need to ship it asap. They said they'd ship it tomorrow or the next day. A week has since passed, and I've now received a refund because they didn't ship it out. A month after ordering the product, I'm now scrambling to find a new gift.

The absolute worst.

I placed an order 4 weeks ago, have not received my items or any response to order status inquiries. Would not recommend.

Absolutely horrible experience. The size large mens zip-up 76ers hoodie is not as advertised. It fits like a medium. I sent several emails for 2 weeks to customer service and got no response. Finally got the social media director to reply to my DM on Instagram. They explained no return policy, but advised me to reach out to customer service. Sent yet another email and finally customer service replied saying they don't take returns. I told them the size is not as advertised, but they never replied again. I will make it a mission to warn people not to shop at generation tees.

Unfortunately I would have to agree with most of the reviews that are posted here. The customer service is absolutely awful. I ordered a T-shirt and when I received it the print was on the back of the shirt not the front as the website had depicted. It took three or four emails to finally get somebody to tell me to take pictures of it and send it to them and then they would replace it. After doing all that I have gotten no response from them. It's been over two weeks. One of the customer service reps emailed me that they do not except returns. I actually found something on their website that states that they will except returns within 14 days. I showed that to them and I have yet to get a response. What kind of a legitimate company would not have a customer service number? I think all of this proves that they are not an upstanding legitimate company. All they're looking to do is to take money from people. I literally feel like this whole website is a scam. Unfortunately it cost me $31 including shipping to figure that out. I'm going to write the BBB

Ordered a blanket middle of May, had no communication from the company to say that there was a delay in the orders. Emailed 2 times and got a reply on the 3rd time trying to find out where my order was at the middle of July! I said I wanted to cancel the order as no one was replying was told I can't cancel the order, and "Little backed up because of this little pandemic going on but shouldn't much longer" No sorry we didn't contact our customers, or sorry for the delay... You don't mind when there is communication, but leaving your customer guessing for 2 months is unacceptable! Order arrived today expecting it to be a decent size and it looks like it is for a young child, the size is a large towel, doesn't even cover a single bed. They don't give refunds, only store credit, well after having such a terrible experience with this company I want nothing to do with them again, I certainly don't want to buy anything from them or have store credit. This place MUST be shut down! Probably run by some spotty teenager who has no concept of how to run a business and be professional!

Place order two weeks ago and still no product. Like other they keep telling me next week, next week. I don't think I will get my order. Then when I ordered I accidentally mistyped my email address. I emailed right away to let the company know. I was blamed for a mistake. I only tell you that the emails got worse and worse. I do not trust this company. If anyone wants to file a law suit against this company please let me know. *******@hotmail.com
This company is committing mail fraud.

People BEWARE! This company is the WORST company if you purchase from them prepare to wait at least a month for your item and also to receive a wrong order! Apparently they run out of the shirt I ordered and they decided to changed my order and send me another one! Who does that without consulting? Wrote them to explain I received the wrong order including screenshots of my order confirmation showing the right shirt I ordered and they reply to me? ""YES IT IS THE RIGHT ORDER. STOP THE RIDICULOUSNESS ITS ENOUGH" they have the WORST customer service! They didn't even offer to refund my money spent for something I didn't even ordered! Hope this business goes to hell soon!

I truly wish I had read the reviews for this place before I had ever ordered from them. I ordered some shirts for Father's Day and while I was at it I added a few more for myself to score free shipping. I made sure there was plenty of time for the order to arrive and even then, the order was still two days late. The worst part is the Thursday before Father's Day I emailed the company and asked why my order had not been shipped yet as it was going on two weeks at this point and their explanation was that custom shirts take time. Fine. So when I got the order FINALLY... Again, days after Father's Day... I was a little upset to find only two of the five shirts that I ordered were actually in the bag and those two were NOT EVEN the custom ones that I got therefore rendering their excuse a total lie. They refuse to give me a refund and they are just absolutely rude. No apology. Buyer beware

Took 21 days to receive an ordered shirt. Was printed off center and crooked. Color, size, and quality did not match website picture. Company refused to provide refund, offered replacement of same low quality product when I sent them the picture of what I received. Acted like they never got the picture each time i asked for a response, kept sending them the picture, kept saying they'd offer a replacement "if it was printed crooked". Giving up - not worth my time. What a joke. Stay far away from this site.

Booooo! A huge mess! They don't even get 1 star in my opinion! Wish I could select 0 stars. I should have read the reviews on this company before purchasing! It's been over 2 months and I still have not received my shirts! While this company does respond after several attempts, they do not offer any resolution. They even agreed that my Pay Pal receipt is legitimate and still will not offer a resolution. I cannot even log into my account to retrieve my order #. I have tried to reset my password over 10 times in the hopes that maybe the reason I can't get into my account is due to my using the wrong password. However, the site never sends the password reset email! I have let them know that I am not getting a response to my password reset as well. They ask me for my order # and when I can't offer it they ignore me... even with the proof of my purchase from PayPal. I've been trying to resolve this for several weeks with them, and now I have resigned to a loss I am sure! I will open a dispute with PayPal. AVOID THIS COMPANY AT ALL COSTS!

I would give zero stars if I could. If you are unfortunate enough to order something, make sure you dispute the charge with paypal or your credit card company ASAP - that is the ONLY way they will respond to an email. And as many other reivewers have mentioned, they are rude and threatening when they finally do respond. It seems as though a bunch of 14 yr olds are behind this site. The WORST customer service I have EVER encountered. AVOID THIS SITE AT ALL COSTS! If you are lucky enough to actually receive anything you order from this site, expect to wait several months. Seriously. The worst site I have encountered.

Love it. Ordered 12 band tee shirts for my daughter's birthday party. Was contacted the next day and informed that 2 of them were backordered and worked with me to replace them with 2 additional tees. Got 12 great tees in time and they were a hit. Was shocked to see some of these other reviews but seems as if most of them were just from customers not reading their policies. The company is definitely unique but a great find for the rock t-shirt fan and they are very helpful.