If I had the option of giving 0 stars I would. This was without doubt the worst customer service experience I have experienced. The shed was delayed and took 6 weeks to arrive. When it did arrive, the wrong parts were delivered and the timber was exceptionally poor. The pressure treatment was very shoddy. Having requested a refund it took a further 3 weeks for the shed to be collected.

The delivery driver was rude and unprofessional, and my wife felt physically threatened by his behaviour.

My online account never worked and I would always get emails from the company at 8pm, just as their call centre closed.

Within the same time as it took GardenBuildingsDirect to sort out collecting my faulty shed, I was able to source a cheaper, better quality shed from Empire Sheds, who I would thoroughly recommend.