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Gamefly Reviews Summary
The company generally enjoys a positive reputation for its diverse game library and affordable rental options, appealing particularly to those interested in older titles. However, significant concerns arise regarding shipping delays, with many customers reporting lengthy wait times for both receiving and returning games. The customer service experience is frequently criticized, with reports of inadequate support and frustrating communication. Overall, while the service offers valuable opportunities for game trial and rental, persistent issues with shipping efficiency and customer assistance detract from overall satisfaction, suggesting a need for improvement in these areas.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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