FusionBeads

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

FusionBeads Reviews Summary

FusionBeads has 13 customer reviews and ranks 9th in the Beads category.

Write a review
Delaware
1 review
2 helpful votes
Follow Patrice S.
Unfollow Patrice S.
Share Review
Report Review
Shipping Issue
September 19, 2019

The last few orders I have made have taken longer than expected. Sometimes their sales are great and I fine myself ordering over $25 to get the free shipping. The problem is the free shipping means they sit on your order for three days. I guess that's ok if you are a casual beader but if you are selling time is money and have found that it is taking 10 days to two weeks. This made me lose more than one opportunity for a sale. So their so called free shipping is just a penalty for being a good customer in my book.

Date of experience: September 19, 2019
Vermont
1 review
0 helpful votes
Follow Jayne G.
Unfollow Jayne G.
Share Review
Report Review
Perfect experience every time
July 19, 2019

I've never had a problem. My order always arrives within a week. It's always correct. It's always packed well. Prices are quite good to excellent, depending on what's on sale when you purchase.

Date of experience: July 19, 2019
Florida
1 review
1 helpful vote
Follow Martha M.
Unfollow Martha M.
Share Review
Report Review
Don't waste your time!
July 7, 2019

I guess they must be on vacation, because I've made two requests about an order of which 9 out of 10 items were NOT DELIVERED, but my account says they were fulfilled. Definitely have lost my business. And I guess I'm out of that money.

Date of experience: July 7, 2019
Nebraska
2 reviews
0 helpful votes
Follow deanna b.
Unfollow deanna b.
Share Review
Report Review
Unreliable shipping
March 29, 2019

I've ordered from them twice. Both orders were supposed to arrive in 3-7 days, both took almost a month. I don't have time to wait that long for materials. I will not order from them again.

Date of experience: March 29, 2019

See reviews of sites as you browse!
Get the Chrome Extension.

Pennsylvania
1 review
0 helpful votes
Follow maria s.
Unfollow maria s.
Share Review
Report Review
Excellent business... recommended
March 27, 2019

Happy to find FB... they are fab, the quality, the interface site totally friendly, accurate info on products (recently got some beads packages where the color differ as well as the weight of all the package wasn't as described) great selection, and price are good. The nice surprise is a little gift included that make you smile... nice touch FB. Thank you

Date of experience: March 26, 2019
Wisconsin
1 review
3 helpful votes
Follow Beth G.
Unfollow Beth G.
Share Review
Report Review
Shipping problems
December 11, 2018

I have always loved Fusion Beads and recommended them to others. They have a great selection and good prices. In the past their orders have arrived quickly. But not anymore. I placed an order on Dec. 3 and paid for 1-3 day shipping because I needed the beads to finish a commissioned piece. I didn't receive the order until Dec. 10. This made me miss the date I told my buyer I'd have her bracelet done by. I called Fusion asking for my shipping money refunded but they refused saying there was no mail the day for President Bush's funeral and they were within their 3 day window because it was business days not just days. (The order info doesn't say that, it just says 1-3 days). I asked if not refunding the $5.99 shipping charge was worth it to them to lose a customer and they just said there was nothing they could do. They wouldn't let me talk to a supervisor. So I won't order from them again.

Date of experience: December 11, 2018
California
2 reviews
1 helpful vote
Follow Marcy D.
Unfollow Marcy D.
Share Review
Report Review
Horrible
December 4, 2018

I found out after the fact that I paid a lot more than I would have at Fire Mountain. It would have been ok but on top of that it took 8 days to receive my order.

Date of experience: December 3, 2018
South Carolina
2 reviews
4 helpful votes
Follow Anna J.
Unfollow Anna J.
Share Review
Report Review
AHHHMAZING!
November 30, 2018

I love this site! They're products are of great quality. I absolutely love that they always put an extra personal touch in every order such as a free gift and a coupon code for the next order. Their customer service is awesome as well!

Date of experience: November 28, 2018
Singapore
28 reviews
88 helpful votes
Follow Goh M.
Unfollow Goh M.
Share Review
Report Review
Good mix of products
February 8, 2017

I really like shopping on fusion beads. The interface of their website is user-friendly. Also, I have never received a late delivery on the four purchases that I've made on their site.
I find that they have a good mix of artist beads and basic beading supplies. I like how they sometimes have clearer product specifications than other companies. However, I find myself turning to other companies because it's hard to find what I need from Fusion beads at times. They also do not state whether the item contains nickel/lead, and only have the product origin on certain items. Apart from that, I find that they have balanced quality and pricing very well.
Fusion beads cares about competitve pricing while making available only quality products (in my experience).
Do note that Fusionbeads is more of a craft website.

Date of experience: February 7, 2017
Texas
2 reviews
1 helpful vote
Follow Thomas R.
Unfollow Thomas R.
Share Review
Report Review
Very durable, well-made stuff!
April 26, 2015

What I wear on a day to day basis, but I bought a couple things there when I lived in Seattle. The good thing is that the clothes last a loooong time.

Date of experience: April 25, 2015
California
13 reviews
34 helpful votes
Follow elloit a.
Unfollow elloit a.
Share Review
Report Review
Fusionbeadsclothes aren't usually what I wear on a...
July 30, 2014

Fusionbeadsclothes aren't usually what I wear on a day to day basis, but I bought a couple things there when I lived in Seattle. The good thing is that the clothes last a loooong time. Very durable, well-made stuff!

Date of experience: July 30, 2014
KR
3 reviews
7 helpful votes
Follow bobby g.
Unfollow bobby g.
Share Review
Report Review
Wonderful Site and love the beads I bought here recently
June 19, 2014

Wonderful Site and love the beads I bought here recently

Date of experience: June 19, 2014
Virginia
109 reviews
1121 helpful votes
Follow Alex P.
Unfollow Alex P.
Share Review
Report Review
This is probably my favourite site for findings and...
April 18, 2011

This is probably my favourite site for findings and czech beads. You can choose however many crimp beads or jump rings you want! No longer obligated to buy 20 if you only want to try out 4 or 8! They actually have a decent inspiration projects gallery - with projects you might want to make with listings of the products that goes into the project. They offer free shipping with NO minimum order! And it's legit, I've ordered twice from them... they even give you some freebies your first order :)

Date of experience: April 17, 2011