Fromages.com

I'm French, I know good cheeses, and I live in the US. I've used their services over the last 2-3 years and it's more miss than hit. This company is typical of what some French would describe as successful. They've been in business since 1997 and sell usually well aged good cheese but the buck stops here. Everything else around the products is a dud starting with their new and redesigned website.
Poor quality/wrong shipping boxes, a simple layer of ice packs on top and nothing around despite my numerous emails, notes when ordering, and phone calls, spotty delivery by FEDEX (that's not their fault), and spottier customer service if one can call it that.
The only thing they have going for themselves is that they're the only ones I know of selling real and good/decent French cheeses. I don't know how they managed to legally import cheeses made with unpasteurized milk but they do and that makes the difference.
As of today, 2/16/2025 12:25pm, I'm still waiting for my box to be delivered in sunny FL while it's 78* outside, and know it won't be here on time for tonight's dinner party.
This will be my last time with those bozoes more than likely. Good cheese isn't worth that level of aggravation!

Fromages.com took on them to resend my package at no additional cost to me after it was stuck for a week in Memphis (certainly because of the storm that hit this area, but frankly, also a huge backlog and inefficient management of the delayed packages between the US Customs and Fedex).

Fromages.com responded to all my inquiries in a timely fashion, very respectfully and they ultimately decided to resend the whole package to me directly to ensure it would arrive fresher and sooner.

If you are dying to try new cheeses at a reasonable price, particularly those you cannot find locally, I highly recommend Fromages.com.

I bought a mix of cheeses that makes the French "raclette" experience richer and more flavorful. Why limit yourself to just raclette cheese. I tried Morbier, Abondance, and Beaufort. Awesome!

Awful experience, which got even worse after speaking with their "Customer service".

Where to start? Maybe with the 500g cheese missing in my order? Or maybe with the ice packs who were melted? Or the 925g cheese received instead of 1kg (this is "normal/acceptable" according to them).

I tried to reach out to their Customer service in different ways and it took them 5 days to get back to me. They did not even apologize and gave me a $20 credit "to use later" for all the issues mentioned above.

Never again.

This is one of my go-to vegan spots. There are no bad options on the menu and the portion sizes are generous. The food is cooked with lots of flavor and the menu has a good variety of different types of foods (i. E. tacos, burgers, pizza, salads, etc). I highly recommend the seasoned fries.

If you like truffles, both white and black, and the best soy sauces, take a look at fromages.com

Everything is perfectly packaged.

Even though there's a lot of good French cheese to be found in the U.S. (even at Trader Joe's!), there is so much more that cannot be found, especially aged and seasonal cheeses, such as Mont D'Or. We may not be able to visit as often as we'd like, but at least we can get a taste of what we're missing!

Prices are reasonable. Shipping ain't cheap, but it's quick and the cheese is well-packaged.

First-time customer who will be back.

I Would like you to ship exactly what we order. I recently ordered a 500g piece of cheese to serve a group of friends. On the same order, I ordered a small piece of the same cheese to give to another friend. Instead of receiving 1 large and 1 small piece, I received all of that same cheese in one large piece. I was unable to deliver to two places without first unwrapping and cutting the cheese into the sizes I ordered. It would be great if you ship the exact sizes I order.

If you are not lucky enough to live near an affineur and want to experience top quality cheeses that have been matured to perfection this is your chance. I have been a fromages.com customer for years and have never been disappointed. The best cheeses form all over France (and other European countries) delivered in perfect shape with mind blowing flavors. If you want to taste the best cheese has to offer, I cannot recommend fromages.com highly enough!