(a scandal I need to rate 1 star instead of 0 stars, in order to alert all of you!)
This is an organized group of trained people, whose aim is to deceive you and steal your money
For the second time in a row, we fell again into this defrauding company
Fox rental a car robbed us money and there IS NO WAY to get in contact with anyone: customer service Email, Face book, Websites, call center,…. (they actively use the technique of Ignore, avoid and Denial)
FACTS:
Upon arrival the employee Mr Michael said: "I will make you an offer, you cannot refuse"
Given we had previously been defrauded in February 2020 at the Miami "Airport" station( by an employee who forced us to add an insurance we never asked or needed, case officially reported to the station and on the social media) - we answered " NO".
But then he added: "you should trust me, If you return the car empty, it costs you only 3US$ to refuel the car.
After returning it with some fuel, we were (obviously) charged for the whole missing fuel. There has been no WAY to get in contact with the scammer Michal, his office manager and the management of the company in general, neither on the day, nor later (5 months later still)
As a consequence we have reported these repeated sales fraud techniques to the BBB and to the respective authorities.
Remember, that FOX being cheap, means YOU WILL PAY the difference (with interest) in phone calls, nerves and a lot of time wasted, after the rental
This is the worst scamming company ever met in USA

Short note on reaching the station:
When you land at the airport, there is NO Fox car rental. You need to wait for a bus at least 20 minutes, drive additional 20 minutes to a station. Still this is NOT where FOX is: you need to wait for a SECOND bus (no air conditioning and no social distancing so to better spread COV19) and after a journey in 120F, you get to their third world location.

Horrible