Tie-Dye Threads
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Tie-Dye Threads Reviews Summary
Tie-Dye Threads has 216 customer reviews and ranks 401st in the T Shirts category.
I was enticed by the beautiful colors and selection. However, I am still waiting for an order that I placed and paid for over 2 1/2 months ago. I have gone through appropriate process and contacted the customer service email. There is no response to my customer service inquiries and no phone number to call. Don't get scammed out of your hard-earned money and pass on by this website.
Order took almost 2 months to receive did not receive any emails about it taking longer due to so many orders had to email to find out anything that was going on with the order was not happy with three of the items I received one wasn't even an item that I ordered, one hoodie looks completely different than the picture and the other hoodie looks like it's been washed many times definitely not bright like shown in the picture. So overall would not purchase again.
Hi Jessica! We know we're not perfect, and will definitely let our team know of your feedback regarding wait times around the reported reviews process.
Not overly satisfied
The tank top says large more like a small totally doesn't fit barely fits my wife
The tee shirts are fine as long as they don't shrink
Waited 2 months ordered June 22 received today August 20
Unfortunately quite upset glad I didn't order more tanks tops
Hi Steven!
Thank you for the time you spent in giving us your honest feedback. Please send us an email with the photos of the items you received to [email protected]. We are a small family-owned business and we take every review seriously. Again, thank you.
Took over 4 months to receive a shirt I didn't originally order, poor service!
Hi Michael! We know we're not perfect, and will definitely let our team know of your feedback regarding wait times around the reported reviews process.
Bad experience. I never received my order.
I would discourage anyone from using this site.
Hi Sean! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I ordered on June 1. It is now August 16 and I have received nothing except bull$#*! emails telling me to keep waiting.
Hi Joseph! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I ordered these items 2 months ago and have still never received them. I reached out to customer service 2x and they assure me they will be "expedited and shipped shortly" but i still have never received a package. I'm thinking this is probably a scam and i will Not receive anything at all.
They said they hand tie dye each item ordered and that's why it takes so long. It never said anything about this on the ordering site. Like "may take several months to receive an order due to back ups" I'm assuming I'll never get anything from them.
Hi Lindsey! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I was just about to ask for a refund because it has been since June 4th --when I placed my order and you are just sending it now--Two months later. You need to better on your distribution. I worked in a distribution center. Customers do not want to wait forever for the products they order.
Hi Patti! We’re so sorry that your experience did not match your expectations. This is on us. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our current shipping time frame.
One the worse experiences dealing with an online company. I placed my order on May 28th and as of August 14th, I have not received my order. Now they are saying certain t-shirts that I picked out are not available. I have requested a refund, but I can't get a response from the company.
Hi Michael! Thank you for letting us know about your experience. We are a small family-owned business and we take every feedback seriously. We have sent an email about the concern. Please check both your inbox and spam folder.
I did not receive my T-shirt. When I tried to leave one star it automatically made me leave three stars
Hi Terri! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I ordered 3 months ago and still have not received my order! I have emailed them several times and they always say two more weeks! They will not refund my money either!
Hi Danielle! Thank you for letting us know about your experience. We are a small family-owned business and we take every feedback seriously. We have sent an email about the concern. Please check both your inbox and spam folder.
I wish I had read more reviews before I made my purchase. It's been over a month since I ordered and I can't get anyone to respond to my inquiries.
Hi Jeannette! We’d just like to thank you for taking the time to write this review. We’re a small, family local business and every bit of feedback like this does so much to help us out! Thanks for your kind words about our customer service, we're looking forward to seeing you again soon! We’re very grateful for customers like you and hope you stick with us for years to come!
I placed two orders last May. I finally got the second order, almost two months to the day after I placed the order. My first order had not arrived, and for at least the last two weeks I can't even get a response to any email I send for updates. Too bad that it looks like I have been ripped off. Money was taken from my account the day I placed the order. Most companies don't do that until the order actually ships.
Other than that little issue, the shirt I finally received is of good quality (Hanes) and love the pattern.
Hi Brian! We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we want to make it right. We have sent you an email. Hope to hear from you soon!
Well, I waited 5 weeks for an order, with the runaround, a lil more time, made with love, like we would for our kids,... OK, then, I get the wrong size of 1 outa 4. Meanwhile, I get constant emails, with promoting more product, the never ending sale. The dyes, I wouldn't consider vibrant, fairly generic, however, good quality fabrics. Not 100% cotton, so you know. I finally had to put this situation to Paypal dispute, as their tracking wouldn't even work until the day of delivery. Still have to return a wrong size item, and, they want a review. Hence
Hi Cheryl! We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we want to make it right. We have sent you an email. Hope to hear from you soon!
We ordered a number of Tie Dye shirts and other items from this company in early February as gifts for my wife's birthday. It's not the end of July and haven't received anything yet. We have kept it friendly over the months and each time we wrote they have promised us our items were going to be shipped out in the next week guaranteed. As of July 22nd we haven't received a thing except excuses. Yes I know these items are made by hand but I no matter what it shouldn't take six months or longer, since I know the art form and what goes into it. I have even requested a refund and we could of walked away from this but that request was ignored. Don't do business with this company they will just ignore your requests, which sucks for a cool looking tee shirt company. I will be reporting them to the BBB, chamber of commerce in PA and Facebook. (And looking online I'm not the only one this has happened to). Sigh
Hi Michael! We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we want to make it right. We have sent you an email. Hope to hear from you soon!
For a business that is in the USA it takes twice as long or more to get your order than if you where to order from overseas. They say buy USA. Well this company just takes your money. I have waited 2 1/2 months for my order and still haven't even received a shipping date. Look up this business on Google and a link to the better business burro comes up.
Hi Teri! We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we want to make it right. We have sent you an email. Hope to hear from you soon!
So it's been three and a half months since I placed my order. Always the same excuses when I email and now they won't even respond to me. I don't understand how they have time to respond to all these reviews and send out daily email blasts and marketing campaigns. When you are 3.5 months behind on fulfillment, everything else should stop until you are caught up. I am starting to really believe this is a scam now.
Put in a order 2 months ago in may still havent gotten it. All i have gotten are poor excuses that they dont have enough merchandise, but they still continue to advertise that they have new stock. Dont order from this Company, i think they scamed me. No money back and no order recieved, very poorly run.
I ordered back in March and still haven't received it, plus they will not cancel my order or refund me. I'm pissed
This site is a Scam. They charged my card the same day I placed my order. Real businesses charge your card when they ship your order. It's been 3 months and still no shirts. There is no way to check the status of your order. The phone number on the site is disconnected. Emails to Customer Service are responded to by "No Reply" email addresses. Always asking for 1 more week. Then nothing happens until you send a new request for info and you get the same reply. I asked for a refund and now they don't answer at all.
Hi Patricia! Thank you for letting us know about your experience. We are a small family-owned business and we take every feedback seriously. We have sent an email about the concern. Please check both your inbox and spam folder.