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My account got flagged after a failed verification because of bad internet. I'm a Level 1 seller with 13 completed orders and great reviews. Now my withdrawals are blocked and I can't change my payout method. Please give me another chance to verify so I can keep working and access my funds.
I hired this Fiverr seller to create a custom website and paid extra for additional services like funnel setup and website enhancements. However, the main website delivered was a direct copy of another client's site, which made all additional services completely useless. I had to rebuild everything myself. This experience was extremely disappointing, unprofessional, and a total waste of money. Buyers should be aware before ordering.
I deposited funds into my Fiverr account to pay for business services. Without warning, Fiverr disabled my account and has refused to return the remaining balance. I attempted to resolve this directly with Fiverr Support multiple times, but my case was closed without a clear explanation, resolution, or refund. I was never told why my account was blocked, and I have been left unable to access the money I deposited in good faith. This experience has been frustrating and unprofessional. Fiverr needs to improve its transparency, customer support, and refund policies to ensure buyers are protected and not left without answers or access to their funds.
The developers claim to be experts in whatever you discuss and have little to no idea what theyre doing. Our simple 14 days bot took over 70 days to complete and still doesnt work. Theres daily bugs and issues, doesnt pull info we agreed on and crashes or stops working all the time. Will never use this service again, do yourself a favour and find someone competent for you developing needs. 0/10 rating for the freelancer and Fivvers responses with it.
ZERO STARS. DO NOT USE FIVERR FOR YOUR BUSINESS. I am writing this on behalf of The Design Firm - TDF. Our experience with Fiverr's "Customer Support" and Trust & Safety team has been nothing short of a Kafkaesque nightmare. The Incident: We identified multiple Fiverr sellers conducting a malicious "Negative SEO" attack against our corporate website by creating toxic backlinks on spam farms. We did the ethical thing: we gathered evidence, identified the sellers, and reached out to Fiverr Support with a detailed Google Spreadsheet containing every single proof link. The Fiverr Response (The Disaster): Instead of removing the malicious gigs, Fiverr SUSPENDED OUR account—the account used to report the abuse! For the last 5 days, we have been trapped in a loop of incompetence: Ticket Delays: Support takes 12+ hours to reply with generic, copy-paste bot answers. Redundancy: We provided a detailed spreadsheet with evidence. They ignored it and asked for the same details again. We sent the spreadsheet again. They asked for it again. Verification Hell: They suspended our reporting account and demanded proof of email ownership. We sent a direct email from that address to prove ownership. The Final Insult: After 5 days of wasting our time, proving our identity, and doing their job for them, their final solution was: "We can't restore your account. Please create a NEW account and report the gigs again." The Verdict: Fiverr is complicit in protecting scammers. By suspending the victim (us) and forcing us to jump through hoops while the scammers continue to sell their illegal services, Fiverr has shown they care more about their commission fees than business ethics or safety. We have full transcripts of this conversation to prove the sheer incompetence of their support team. If you run a legitimate business, STAY AWAY. They will not protect you; they will ban you for complaining. Bottom Line: An unsafe, unprofessional, and broken platform.
@FiverrSupport suspended my account within 24 hours — no warning, no clear violation, and no chance to verify anything. They claim a "TOS violation" but refuse to explain what I supposedly did. My phone was verified, and I followed every step — then bam, account gone. Worst part? You can't even comment on their Instagram posts. Of course you can't — wouldn't want the truth getting out. This isn't just poor support. It's a platform that doesn't care about freelancers. #FiverrFail #FiverrSupport #FreelancerRights #GigWork #ScamAlert
I really seems like you at Fiverr don't get this, Might I suggest that you read the complaint! We are a non-profit MEMORIAL FOUNDATION, We were looking for REAL followers, TARGETED followers, AS Posted in the agreement with YOUR seller... What we recieved were FAKE Followers that were PORN actresses! 1 I DON'T wanat a partial refun I want them REMOVED. I WILL be sure to share with everyone I know just how UNSAFE Fiverr is, that there is no protection from FRAUD and Deceptive practices. Order number #FO*******C7 | Question: I requested REAL people, in the US, Targeted to our Memorial facebook page and all I recieved was FAKE Followers with photos of PORN stars on it. I told the seller I don't want it as he did not deliver what I orders. I have talked and talked with no satisfactory results offered. All this guy did was offer $15.00 back and we are STUCK with porn stars and Fiverr does not care and now I see that you as well don't care, So I have contacted my Credit Card company and filed a complaint since you don't care.
Now, here's the thing that I felt was bad about Fiverr. Of course they can't always prevent scammers from being on there. However, if you leave a negative review for a seller they have incentive to refund you.
This is important. Refunds come in as a request. If you accept, you have "canceled" your order and thus can not leave a review because Fiverr treats it as if you never received/paid for the service.
So you'll see all these shady sellers with 5 star ratings and wonder how the world that's possible. Simple. Most people, when presented with the opportunity, take the $5 back rather than paying $5 to leave a review for someone else's benefit.
Kinda crappy, right? Fiverr, by design protects scammers. I don't think it's intentional, it doesn't help them to have externally negative reviews of their service (since you won't find them on their site)... But it is nonetheless a thing.
Fiverr supports unscrupulous Sellers. On 4 separate occasions I have asked a Seller to relinquish my username and password to website (that seller created) that I explained to him that I would manage. In addition, the seller promised 9 revisions and only allowed me one revision. Fiverr Customer Support does not intervene leaving you with no recourse.
Hi,
I am a Level on seller on fiverr since many months, all of suddent fiverr restricted my account for no reason.
I tried contacting them since a month ago but still that sh! T site have not replied to me. I think they just want me to forget about my earnings and go away...
Please stay away from this website,
Check the proof here http://imgur.com/a/57PaT
Thankfully I did not give Fiverr any money. The person I contacted could not answer the simplest questions and kept trying to get me to re-design my whole website for a large amount of money.
If you read the reviews on their website (all five star) you quickly realize they are written by the same few people.
Beware!
Frustrating. The people performing the work are good. My comment is about the issue that I am not a Robot check system. It is broken. I clicked on 50 images. Felt like a Pavlov dog. For such a professional site the people running need to take have one of the Fiverr designers fix the site as they can't seem to create a site that is functional. I am done with Fiverr after my first project is completed. Bottom line is simple, the people doing the work on Fiverr are great and like to work with them but the people running the program can't seem to create a platform that works properly. Too much hassle to log in over and over and over just to respond to a response. Sorry I am not a Fiverr Pavlov dog. Training is over.
I have not use them for over a year so it's conceivable that things have changed.
Spoiled by success?
I have used this service more than 20 times for very VERY good work. The few times it wasn't up to par, I would get a refund.
The only way I can explain so many bad reviews is that buyers were not careful and so got connected to bad providers.
Nevertheless use common sense and you will more than likely also end up wanting to write a good review.
I used Fiverr for over 2 week and got 44$. Then i want to withdraw my money from my fiverr acount into paypal account. Suddenly, the Customer Service sent me a message which says my account has been disabled. Now i can't login to fiverr and get my money back! I won't never use Fiverr again.
I definitely would not recommend it to anyone!
They don't care about their sellers.,,, they only concern with their money very poor and bad experience on fiverr... they are providig $#*! service
I hired an editor to format and edit my kindle word book. It was cheap, $55- for 90 pages! She did a perfect job! Then I hired a vendor to format it to kindle for $15-. It was great! Look for vendors with good reviews since only legit users can review.
This is a scam site. Beware. You will have no recourse to get your money back. The work I received for my logo was supposed to be original artwork. What I was sent was cut and paste that looked like it was done by a preschooler. I tried to get my money back. Customer service is a joke. Rather than responding, they just marked my request "closed" and wouldn't respond any further. Lesson learned to check reviews before I sign up for something.:-( **Update** after saying I was going to dispute the charge, fiverr disabled my account "to keep my account safe". Ha!
I paid for a Facebook Ad and it doesn't fit on Facebook and no-one will get back to me. I guess I'm a slow learner because I then paid for some photoshopping, they make you accept the order to see it, which I did, and nothing was there. No one will respond and now I am getting "snarky" messages from the seller..."hey sister, anymore work, lol". A couple hundred bucks down the drain from me, avoid at all costs.
Had a couple of good gigs in 6 years but for the most part, the gigs are rip-offs.
You really have to be careful when it comes to the writing, most of the writers plagiarize existing articles and use a unicode font (cyrillic) that passes the online plagiarism detectors but since the font they use is a system font, you won't get any of the keywords if you are using it for ANYTHING on the web. Worthless!
If you use the service for links, they will be on sites that don't get indexed or are PBN's which won't pass any rank.
Then, to make things worse, the support staff will do almost nothing to help you get your money back.
When all is said and done, you are better off using a reputable service. It's really not worth the trouble.
Very rude and careless customer care and team
They don't care about seller and buyer not safe work at this site.
If you work there you will loss your money and time
I had Vulnerability. I never ever recommend this site
Majority of sellers are scammers, no real way to tell who is and who isn't. Fiverr doesn't care. Even if you get "refund" fiverr still keeps their service charge. Also I said "refund" because it goes back as credit to your fiverr account even if you pay with credit or paypal. You have to open a special request to actually get you money back... of that even works...
I have ordered the cheapest business card design to try it. I was very sceptical about 5 star rating. Tou get what you pay for. The seller never sent my files. I designed my brand logo just needed quickly design of business cards. The buyer sends my the first sample and my own brand logo has a watermark of Fiverr. The buyer demands rate her service for exchange of files. I did. 19 days later nothing, no files, no business cards. I had to cancel very inportant meetings. The reputation management of Fiverr is manipulated and serves as a bait to increase the traffic to their website. In reference to the privacy of our data, Fiverr does not sign NDA. Which means 2,000,0000 ideas and information pertaining to the businesses, books, publications are flowing and disclosed to the world of millionaires who are hungry for new ideas and have funds. I am taking it to the next level. I will write to all newspapers and tech hub.com. Thus bull crap needs to be stopped. Tatyana Li
I uploaded a sketch I made myself for a business logo and asked for a digital revision from a graphic artist because I couldn't work Photoshop to save my life, turns out that compared to the product I got back I could have saved $50 and endured a near-death experience with PS. The original sketch lines were visible, there was hardly any uniformity to the lines, and none of the simple modifications I asked for were completed.
STAY AWAY FROM THIS SITE!
Paid $11 for a flyer that even after 7-8 modifications (or whatever the word is) turned out like my 12 year old did it. I can't believe someone who has such a high rating for making flyers could be so incompetent on what I wanted. Still gave Fiverr another shot and paid $6 for a google review. The lady promised me it was all good and that google wouldn't delete it paid for the work and a week later google deleted the review? I'll chalk that up to karma but still it was all waste of money and a reminder that if you want anything done right do it your self or pay big $$.
I think some of the buyers have found an old trick not to pay and make the sellers do some samples for them and they just flee from the scene. They never come back and ever give their request to you to get it done. I am a translator and I found myself alone in this field when I did a part of their project for two of the buyers on Upwork and Fiverr. She/he just requested my FB and TW?! To verify my profile!. I had a plan to make some money for my children guys!
The designer I choose did a half A** drawing of what I wanted I asked for a revision and never heard from him again (Brien Lee) I asked to cancel my order had to do that twice buy the way still has not been canceled I was also told that I don't actually get my money back this company sucks
On March 3,2017, a graphic designer (seller) on Fiverr.com sold me a $30 job for $100. Their gig page was misleading. They presented one style and gave me something else. In my opinion, the seller deliberately bollixed the job. There have been a total of 158 customer complaints and 13 negative reviews filed with the Better Business Bureau against Fiverr, Inc. In fact, the BBB has given Fiverr, Inc. a (F) for an overview rating. I feel this reflects badly on the State of New York, the Federal Trade Commission should immediately pull Fiverrs business license.
