FableticsReviews 13,325
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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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This is intended to be the worst review I have every given any company. I have just discovered that after I bought some clothes from Fabletics as a first time customer, you started charging me for some subscription service at $59 a month. I never intended or wanted to subscript to any service you have. I feel like I've been defrauded, lied to and scammed. I also feel like hte products were over priced, and frankly, nothing better than I can buy at Sams Club. The products did not meet my expectations, and were not worth the money. I was willing to just forget about the overpriced crap until yesterday when I did covered the recurring charges. I am returning everything, and giving you all the worst reviews I can everywhere I can. I request a refund of all of the recurring charges you have charged me, and I am going to dispute the charged as unauthorized. I am also going to tell every single person I know that I had a terrible experience with yyour company and its hidden recurring charges. F* U people! I am a civil litigation attorney and I make my living from "customers" getting scammed by recurring charges. F* U people. I am going to starting working on recovering refunds for the class of people just like me who have had this same experience. What you all are doing is wrong, bad business.
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Hello Christopher,
We're sincerely sorry for your experience. It's not our intention to mislead customers, and we regret the charges for a membership you didn't authorize. We value transparency and want to ensure you're fully informed about how our membership works. We'll be sending you a private message shortly, so we can address this matter as soon as possible.
Best,
Allison