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It doesn't seem too bad! I have bought a mini speakerphone a month ago. I have used it for half a month, it is OK. Not only the quality but also the good price. I installed it on the Sun Visor in my car, it does the good job. When I answer the phone, it can show me the loud and clear voice. About this site, they send me the goods very fast. I am willing to believe them.
Espow also uses the url www.espow.co.uk. I thought I was buying from a UK company but I was so wrong. The rubbish item came from Hong Kong.
I bought a laptop battery and immediately realized that I had made a huge mistake.
No Receipt, no customer service, no item, no refund, no respect of cancellation, wrong item description, wrong delivery time, etc.
I think this is just another way for the CHINESE to get back at Western Countries. They know there is nobody to prosecute them.
We should boycott PAYPAL also, for continually allowing these obviously fraudulent online companies to do business through paypal. Paypal is of absolutely no help when it comes to resolving issues with these unscrupulous webshops. Paypal is only interested in the money it gets from them, not in the customers who suffer at their hands. Because we're not Paying to use paypal, paypal dont care about us the consumer.
I ordered items for my RC helicopter almost two months ago and my tracking number says my items are still in HONG KONG, I send them e-mail constantly and they send me the same automated mail every time.
"sorry delay, we send soon". I wish I read reviews befor ordering.
PayPal dont seem to be much help neither, they want you to try and resolve the issue with the company and ESPOW dont even have a person to talk to.
THEY REFUSE TO TAKE RETURNS!
Order took forever to arrive and when i discovered it was the wrong part they gave me a runaround while trying to return it. You can't contact the company via phone, only email and they take forever to respond. I have now sent several emails requesting return shipping info and the only response I get is to try and make the part work.! Month later- still trying to return the item.
Purchased parking sensor kit. Received the camera but nothing else. Contacted the company to inform me of the mistake, but can never to seem to get any resolution on this. They requested that i send the camera back so they can send me the entire order instead of sending me what i paid for. They mentioned that they never send partial orders, but based on what others have complained about, they don't send anything complete. I don't recommend that anyone does business with them at all. I have never had to run a track meet just to get an issue like this solved. I hope they go out of business.
Having the same problem... will not return emails... will not answer phone... and the stupid phone is not a 800 number... has been "processing" a product that was "in stock" when ordered AND PAID FOR on credit card (thank goodness) 18 days ago. Sent message today that I will dispute the charge and cancel the order if they do not contact and/or send the item. Will never use them again!
I ordered an iPhone case two weeks ago and I still havent received shipping info. I tried typing my order # into their tracker and it was "invalid". I tried calling the support number on their website and got a "The number dialed can not be reached" message. I then sent them an email and got a message back saying that the email adress I sent my message to did not exist. Then obviously have my money because I can see the transaction in my history on Pay Pal. THIS WEBSITE IS A SCAM. IF YOU ORDER ANYTHING YOU WILL NOT RECEIVE IT.
I ordered a swimsuit off espow that I had seen on Victoria's Secret. I placed my order on January 18 and was told that I would receive an email once my order was shipped. At least 2 weeks had gone by and I did not hear from them. I called on February 9 and no one answered. I then left a message and never got a call back. I could not cancel my order through paypal because no charges were on my account.
On Feb. 14 I emailed espow and told them to cancel my order. Just a few hours later I got a reply saying that my order would arrive in a few days and to be patient. My order came early morning on Feb. 16.
Although I love my swimsuit... this site is bull$#*!. It $#*!s around with people until they complain. I WOULD NOT recommend this site to anyone!
I placed an order for two camcorder batteries with this company through the URL www.Canada-Battery.ca. At the time, I had assumed I was ordering from a Canadian Retailer. Like others have pointed out, I placed the order on a Sunday Evening using Paypal, and did not receive a confirmation message for my order at all.
I paid for express shipping to receive the order in 2-5 days. After no contact from the company at all for two days, that Wedensday morning, I emailed the company using the address they had registered with their paypal account.
After 16 hours and no reply to my email, I looked for reviews of the company, and found the same thing everywhere, that it was poor service, and in some cases a fraud. At that time, I registered a dispute with PayPal, a requested a refund. Within one hour, the company replied to my paypal dispute and email, providing me with a tracking number of my order, which at that time showed the order almost here. The next day the order arrived.
I noticed my invoice shows the batteries as "free samples" as well as other strange things. I assume this has something to do with getting them out of the country as cheap as they can.
I have to say the batteries have performed great. Even if the overall life of these batteries is only half of a retail battery for my camcorder, I would say I have saved a ton of money.
If I had received an email confirmation, and didnt end up looking into the company, I would easily recommend this site to anyone. While my experience was very positive in the end, it is certain I am part of a small percentage that has had that.
Hope this review helps someone.
Purchased a battery for my L300D Toshiba laptop on the Sunday, by the Tuesday I still hadn't received any confirmation of the order. I immediately became suspicious (I am very cautious when it comes to online trading) so I tried to contact them on their telephone numbers both for the UK and the USA. Both numbers had a recorded message saying they were busy and that if you need to contact them please do it via their website.
I contacted them through their website and never heard from them, so I put through a dispute via Paypal to refund my payment and lo and behold 24 hours later they contact me via email with the following:
[i]Thanks for your order.
We have cancelled your order and will refund to you today.
Pls check your account recently, the money will be back in 2-3 days [/i]
This company is a scam and uses many different http addresses. My advice would be to stay well clear or use Paypal for any dealings with this company.
I ordered firewire card for my laptop. After not hearing anything from them for over a week, I ordered a similar item on Amazon and wrote to Espow asking to cancel my order.
Three days later, and four hours after the adapter arrived from Amazon, and hours after 5pm Friday I received two emails from Espow. One to inform me my item had shipped more than 10 days after I ordered it, and a second email from customer service telling me to get lost when it came to returning the item they shipped days after I requested to order be canceled.
My order is now, 14 days after ordering, still in Hong Kong.
I would not recommend this online retailer to my worst enemy.
Solar Battery Charger ESOLARC37
Misleading electronic product information on solar battery chargers
Incomplete, misleading and confusing solar battery charger features, components and supply location.
The owners manual in english is poorly written (why the chinese website owners will not hire english writers for advertising and product use is ****** and unprofessional).
This product was missing a U.S. charger plug, if you cannot use the European plug it is your problem. Watch out for Accessories versus Standard Accessories or you will be missing necessary operational components at delivery.
The site implies live phone customer service (just try it, no way); email only. Nice when you want answers about product details and the email reply is from a writer with fragmented English skills.
Good luck solving problems after you have paid, in advance of course.