14 reviews for eBay UK are not recommended

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And P.

Cyprus

3 reviews

7 helpful votes

Nice

September 2, 2016

I like ebay it is my favourite online shop

Date of experience: September 1, 2016

GraceOluchi A.

Sweden

2 reviews

2 helpful votes

Honest

June 2, 2016

Items do arrive on time and honest

Date of experience: June 2, 2016

steve o.

1 review

0 helpful votes

Poor practice can prosper

January 11, 2016

After receiving this today:

Thank you for contacting eBay Customer Service. To serve you in the best possible way, we would like to speak to you on the phone. Here's how to get help:
1. Click the "Customer Support" link at the top right of most eBay pages.
2. Click the "Contact eBay" tab and sign in.
3. Select the topic that fits your question or concern. If your issue is not resolved with the information provided, please click the "Call us" link. You'll see a phone number and a PIN to use. The PIN expires within 15 minutes, so if you're not able to call us within that timeframe, please click the "Call us" link again for a new PIN.
Thanks,
EBay
Please don't reply to this message. It was sent from an address that doesn't accept incoming email.

Ive just had yet another conversation with an Ebay person in Manilla I believe. Who tells me that my issues have nothing more to do with them. As the sellar hasnt responded to me for over a month I assume Ebays policy is to let poor service or? Prosper. Ebay wont tell me whether the sellar claims he hasnt received them although Ebay keep claiming that I havent got the proof of sending that are right in front of me at the moment. If they could tell me whether the guy is saying he hasnt got them then obviously the post office could do something. If they told me that he has them then Id need to take a different course, all I get from Ebay is the suggestion that I havent returned them. Whenever I say to Ebay I do have proof they just ignore me.

ORDER DATE
08 Aug, 2015
ORDER TOTAL
£235.00
£4.50

Postage
Order TOP SWISS VINTAGE OMEGA SEAMASTER DATER FULL S. STEEL GOLD PLATED WRIST WATCH
View similar items
- ORDER DATE 08 Aug, 2015
View seller's other items
- ORDER DATE 08 Aug, 2015
More actions
- ORDER DATE 08 Aug, 2015
1 item sold by top-watch4u

TOP SWISS VINTAGE OMEGA SEAMASTER DATER FULL S. STEEL GOLD PLATED WRIST WATCH
( **************)

Add note
ITEM PRICE:
£235.00

On the 8th of August 2015 I purchased an Omega Gold Plated Seamaster watch from top-watch4U. The guy said it needed a new part, so I was prepared to wait but I didnt receive it until December 2015 and it wasnt working so I returned it and made a complaint to Ebay. Ebay say that because over 30 days had passed it has no responsibility for my complaint etc. I wonder whether the sellar TopWatch4U knew that if he sent it sfter 30 days Id have no cover.

As I was purchasing that watch I saw the watch below and thought Id like that so I purchased it:

ORDER DATE
11 Aug, 2015
ORDER TOTAL
£265.00
+ £4.50
Postage
Order TOP RARE SWISS VINTAGE OMEGA SEAMASTER cal. 1010 FULL S. STEEL WRIST WATCH LOOK!
View similar items
- ORDER DATE 11 Aug, 2015
View seller's other items
- ORDER DATE 11 Aug, 2015
More actions
- ORDER DATE 11 Aug, 2015
1 item sold by top-watch4u

TOP RARE SWISS VINTAGE OMEGA SEAMASTER cal. 1010 FULL S. STEEL WRIST WATCH LOOK!
( **************)

Add note
ITEM PRICE:
£265.00
Item TOP RARE SWISS VINTAGE OMEGA SEAMASTER cal. 1010 FULL S. STEEL WRIST WATCH LOOK! Orders **************-**************

But after a week it stopped working so I got in touch with the sellar, who asked me to return it, which i did in September. I have still not received it back. I complained to Ebay, who once again said because the 30 days have gone, its nothing to do with them.

The sellar Top-watch4U or Georgios Papadopoulous of Guildford Surrey sent me these messages, (in reverse time order):

Dont worry about it, i will sort it out, trust me. Have a good weekend, regards Georgios

Reply
YOU:

Have you any idea of what EBay is doing! They sent me an email yesterday saying that you had asked them to intervene and they had resolved the issue in your favour. I sent them a blunt reply!
Top-watch4u:

Hi Steve, i am still repairing them, nearly done, will let you know soon, thanks and have a good weekend. Regards Georgios
YOU:

Gi Giorgios
Any news on the watches?

Best wishes

Steve
Top-watch4u:

Hi Steve, please send it to
Georgios Papadopoulos, 85 Northway, Gu2 9SG, Guildford, Surrey, i will try and repair it for you. I am still waiting for Omega to send me the capacitor, unfortunately it has to come all the way from Switzerland
I will keep you informed, have a good week, regards

Ebay cant find these emails, although I have just copied them from my messages. Ebay seems to suggest to me that I havent sent them, although Ive receipts from the Post Office and the messages above suggests that the sellar has received the first one that I sent back and still had the one that I didnt receive until December.