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I ordered a replacement battery for my Samsung Tab3 which arrived within three days, however it would not charge past 77% on contracting the company followed by photo evidence, they offered a replacement right away which I wasn't expecting!
Very helpful. Can't say fairer than that.
I placed the order, then 5 days later it came with full tules to replace the battery. I am very happy.
Ordered a replacement Dell laptop battery from Ebatterys and it went missing during the delivery process, so contacted Ebatterys and a second one was sent out that arrived and works well.
Trusting their website and thinking that it is a UK company I order the battery for my Dell Latitude E6400 laptop on 4 July. After quite a few exchanges of emails I finally received it on 21 July only to find that it would not charge. The battery looked like a genuine Dell battery but came without any literature and it did not have a little switch at the back to check the charge.
Now they want me to send the battery back to China at half the cost of battery itself (£30) and I am engaged in a regular email exchange with them normally getting a one line reply. I will approach Pay Pal for refund but on the whole resigned to loosing money. Warning to any one: Please do not touch EBatteries.co.uk or elsewhere, they are just a fraud.
The website has a Portsmouth Uk contact address, it also has a Union Jack - when you order what you think is a genuine Dewalt drill battery you don't get an email confirmation.
Then you have to try and chase up why and where your purchase is, only to find out its from China and what the website says is quick delivery really means 25 days.
When the item does come it's no surprise it's not a genuine item, so then you have to pay your own postage back to the Portsmouth address - they promise a refund but don't give you one. I'm currently using PayPal to try and get my refund.
What a hassle! Keep away from this company- don't get mugged like me!
They supplied the battery for my laptop at a good price with prompt delivery. When I had a query they answered it efficiently. It's too early to say how good the battery is but I'm happy withy the service so far.
Had no problem ordering my 18v Makita battery's l received them very fast with delivery from China. Also the prices were cheapest I could find but the best thing for me was the communication I received from selina. I would use this site again in the future.
I ordered a replacement battery for an HP Pavillion laptop. They delivered a battery that was clearly old and used. It was grimy and scratched. It was also old; the manufacture date was July 2013. The packaging was clearly an old and used as well.
Having carefully selected a battery using the correct reference number listed on their website, I ordered a replacement for my laptop in November 2015. Mid Jan 2016 - it took ages for a battery to arrive and when it did it was the wrong one. Since then I have emailed photos of their battery, my battery and my laptop - loads of excuses but no sign of the missing battery or a refund.
I have heard every excuse under the sun and come to the conclusion that this is theft.
Do not buy from this company - they will rip you off.
I ordered two Canon Batteries for my Camera in April 2015.In the advertisement it is described as genuine Canon Batteries. I paid around 27 pounds for the batterries Sure they were shipped in time and arrived in UK.
When the batteries were charged, they did not hold ANY charge at all. I referred them immediately to the Customer Service who advised me to ship them to China by post and to have the refund. The customer service even gave a reference no. For returning the batteries by post. So I posted them which cost me an additional 5 pounds and enquired about my refund. I even showed them a receipt of my posting but they told me that they have never received the batteries. They are not replying anymore. I lost quite a lot of energy and money chasing them but I must say that they have scammed me.
This site is a SCAM Site. Although the web site bears the name. co.uk it is not reliable. There is strong suspicion that it is not aUK based company but uses this link to scam people. They deliver used or fake batteries and when you contact their Customer Service, in the first instance the latter is very polite and responsive but at the end of the day you never get a refund or quality goods.
Being a victim, I would NOT recommended this site to you. I would ask you to pass this message to your friends. This is the best way to uncover these swindlers... The advertisement was hosted in an Amazon page. So beware.
Joe
I bought a pair of batteries from ebatterys.co.uk: for my Makita 18V cordless drill in November 2013 and I paid $127. From the beginning the batteries performed very poorly and after six months and little use they failed completely. I contacted "ebatterys.co.uk" and they asked me to send the batteries to China for repairs. Post Canada would not accept lithium-ion batteries for shipment.
(The original makita batteries are still going strong after eight years and countless recharges)
It is a scam company and you not buy any batteries from them.
Ebattery.co.uk is NOT a UK based company, it has been reported to those who may be able to stop them trading as such, but this may not matter to you. What will matter is that these batteries are replicas, and a guarantee of any amount time is NOT VALID THROUGH EBATTERY.CO.UK because you will not be able to return them if faulty (please check reviews to see how many are faulty). The addresses shown as the returns address in Portsmaouth is fictitious, you will asked to either return your battaries to China (at your cost) or to buy another at a reduced rate, at least until the communication stops from them.
There are many other replica battery companies out there, please use one of them instead
Terrible... Thought i was dealing with a company in the UK... I was not... They are in CHINA... and they sell JUNK... DO NOT do biz with this company... Absolute RUBBISH... Sent me some CHINESE MADE RIPOFF battery... absolute JUNK... DO NOT... I REPEAT... DO NOT DO BIZ WITH EBATTERYS.CO.UK... Youve been warned
I ordered a battery for my Toshiba laptop. It arrived quickly - and broke down even quicker. It failed to hold the charge longer than 10 minutes. I contacted them for a replacement, was told to return the battery to China - but the original had been delivered from the UK. I was lucky. I'd paid by Paypal and immediately opened a dispute and got my refund. Don't deal with them, they are fakes and conmen.
