4 reviews for Dunelm are not recommended
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GB
1 review
4 helpful votes
Dont trust them
January 12, 2017

I placed an order for 8 chairs that were reduced to £12.50 from about £80 they charged my credit card and after 2 weeks they had still not arrived.
When I asked them what happened to my order they said the line had been discontinued so the will not honour it.
I then went online and the exact item I ordered had been relisted with a different product code.
The item had not been discontinued they just didnt want to honour the order at the lower price.
They kept changing there story when i challenged them.

This is the original item I ordered orered http://www.worldstores.co.uk/p/Krista_Leather_Dining_Chair.htm?product_id=*******&aw=*******&utm_source=awin&utm_medium=affiliate&utm_campaign=*******&utm_content=1&awc=3826_*******888_4d*******b96c94fc*******fbf45

And this is the item relisted with a different product code http://www.worldstores.co.uk/p/Krista_Bonded_Leather_Dining_Chair.htm

In short dont trust these people they are just a bunch of liars.

Date of experience: January 12, 2017
GB
1 review
1 helpful vote
Somebody should make something to close this company!
September 9, 2016

Is illegal what they make! Is a fake site!

Date of experience: September 9, 2016
GB
4 reviews
5 helpful votes
Ordered bed frame & mattress
August 21, 2015

Very poor service will never order from this company again totally imcompetant

Date of experience: August 21, 2015
GB
1 review
1 helpful vote
Your review will help others learn about this website
July 23, 2013

Your review will help others learn about this website.

Please do not review if you are I ordered a mattress from this company and i was emailed stating it would be sent within 2 working days. On the day of delivery I got a Voicemail from the courier stating that World Stores had only given them the town we lived in and didnt give them my full address so they couldnt even deliver the mattress! I know its a big company but surely its not that hard to pass my address onto the delivery company? So anyway, 3 months ago i made a complaint to them, i got a call from them saying they will look into my complaint further and call me back... funnily enough i still havent heard back from them nearly 3 months later. I would recommend AVOIDING THIS COMPANY AT ALL COSTS. NEVER in all my years have i received such a poor service like this from a company, absolutely disgracefulaffiliated or have a conflict of interest with this website.

Date of experience: July 23, 2013
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4 reviews for Dunelm are not recommended